Jessy was very easy to communicate with; she took on board the most important points I required to purchase a home. Her interaction with the property owners once an offer was submitted was excellent, keeping me informed of the situation. She was very understanding, gentle but professional in her attitude towards my securing the home. Would highly recommend her for her service and understanding of ones needs.

Michelle truly went above and beyond for our big whānau, patiently accommodating our multiple viewings and answering every single question with so much heart to safely guide us all the way to securing our beautiful new home at Landing Road. From the very moment we first got in touch about the property, she treated us with the kind of genuine care and respect that you rarely find. Managing a household as large as ours means things can get chaotic quickly, but Michelle never blinked. She welcomed our whole family with open arms, making sure everyone felt included and comfortable during our multiple visits to the property. Her communication style and responsiveness were absolutely flawless from start to finish. She was an absolute dream to work with—incredibly quick to reply whenever we reached out with a late-night question or an urgent worry, and she was always completely transparent with her answers. No matter when we needed her, she made sure she was available to guide us through the trickier parts of the paperwork. Michelle’s local market knowledge and professionalism are second to none. She knows the Whakatāne market inside and out, which gave us immense confidence. She handled every single moving part—from organizing our viewings around our busy schedules, to setting up our formal tender offers, and carrying out the pre-settlement inspections—with perfect professional precision, while still keeping a warm, family-first approach. Her negotiation skills and dedication are what really set her apart. She seamlessly managed all the complex communication between us, our solicitors, and the vendors to make sure nothing fell through the cracks. What made her truly stand out was her endless patience and genuine heart. She transformed what could have been an incredibly stressful, overwhelming process into a smooth, deeply supported, and celebratory journey for our whānau. We are forever grateful to her for helping us plant our roots here!

Kelsey communicated with us nearly every day about the house, our son who resided at the house, his cats, and how things were flowing. She went over and beyond with the time difference letting us know how things were going with buyers. She was very professional with that personal touch. Her negotiation skills were excellent. I'd recommend Kelsey Little any time.

Anna was the consummate professional from the outset with regular communication and updates following open homes or viewings. Incredible service and we cannot recommend Anna highly enough if you are considering selling.

We loved working with Jessy. From day one, she was proactive, professional, dedicated and easy to communicate with. The open homes were well organised, and we always felt that Jessy was working hard to maintain buyer interest and generate the best possible outcome for us. Great work Jessy!!!

When selling an Estate property of which I was Executor Jessy provided excellent customer service despite some challenges beyond her control. Jessy was proactive and professional in her customer dealings to a level that can only be described as impressive. She responded quickly to requests and provided the right services when needed to provide what I beleive was the most successfull outcome possible. I recommend Jessy to anyone who is looking to leverage her real estate expertise and strong customer service ethic.

I found working with Team Mary and Sarah straightforward from start to finish. They have a genuinely personal touch, but behind that is a well-oiled machine, right through to the admin support behind the scenes. Everything happened when they said it would, and I always knew where things stood. Sarah's experience was a real asset. Her advice was clear and tailored to the situation. She gave me what I needed to make decisions without over-explaining, which I appreciated. Ultimately, the result exceeded expectations. If you want a conscientious, trustworthy team who will get you a great result without the stress, I'd recommend Team Mary and Sarah without hesitation.

Pat was Amazing and so easy to deal with. She was Very Professional Knowledgeable and Pro-Active. She helped me Secure my Investment Property at a Price I’m Happy with and Explained the Purchase in Detail. I would Highly Recommend Pat if you are thinking of Selling or Buying.

Kim was very good to work with espically as a first home buyer. She was able to explain and point out all the quirks and things to look out for when going through the process.

We had such a great experience with Pat when selling Mum’s house. From the outset, she was professional, knowledgeable, kind and patient, and made the whole process feel so much easier. She was always happy to answer our questions, explain things and guide us along the way. She knew the market well and did a fantastic job of achieving a great price for Mum’s house. We’re so grateful for all Pat’s help and expertise and couldn’t recommend her highly enough. We felt we were in good hands from start to finish. Thank you, Pat, for making the whole process such a positive experience!