Agencies in New Plymouth

Jamie has yet again done an amazing job for us. Our home sold quickly in a difficult market with genuine offers being presented by the deadline sale date. Jamie worked extremely hard to get to this point. Her feedback was amazing yet not overwhelming and and it was focussed on the need to know and realistic expectations. Jamie achieved an amazing result for us in the current market. I would not hesitate to recommend Jamie to anyone looking to market their property.

The whole process went without a hitch. Great marketing, great communication, and a great result, very quickly. If you are looking to sell or buy a property, don't hesitate to contact Nico, you will not be disappointed!

We reached out to Jamie almost immediately after we saw the property listed and she promptly organised a private viewing before the open home. Throughout the rest of the process, she always responded promptly and was willing to help wherever possible. This included organising times for a builder to have access to the property, organising repairs before settlement and guiding us through the whole process. She was great to work with and was key to our good experience.

Selling our home, our biggest asset, was a major decision. As this was Gelin's first property sale, I was initially a little apprehensive, but I trusted him, and he certainly exceeded our expectations! With the election approaching and the property market facing uncertainty, it wasn't the easiest time to sell. However, Gelin was extremely honest and realistic about pricing from the outset. He consistently went the extra mile, keeping us updated, providing genuine feedback, and even helping us prepare and set up for open homes. His hard work and dedication resulted in multiple offers, and his excellent negotiation skills helped us achieve a fantastic outcome despite the challenging market conditions. We are extremely pleased with the final result and grateful for Gelin's commitment throughout the entire process. We would highly recommend him to anyone looking for an honest, hardworking and dedicated real estate agent!

Ashlee is friendly, approachable and someone we genuinely liked dealing with. She was proactive with communication and follow-up when we were prospective buyers, which gave us a really positive initial impression. However, I did feel that level of attention dropped off once the agreement was signed. There were a few things that weren’t followed up on, and at times I felt rushed through the process. In hindsight, we may have picked up on issues earlier with more guidance, including broken features such as the underfloor heating. We also raised concerns about lifting wallpaper and a carpet stain, but these were never addressed. The house was quite grubby at handover, which was disappointing. While a gift basket isn’t an expectation, as first-home buyers spending $915,000, we had hoped for a little more care and attention. Buying your first home is a huge milestone, and we wanted the experience to feel special. The biggest disappointment was the warranty. A key reason we chose the property was that it came with an existing warranty. I specifically asked about this around settlement but never received information that it needed to be transferred within a certain timeframe or that there was a $400 fee. We have since discovered the warranty is now void, something we only uncovered after contacting the office directly. Had we been given this information, we could have taken the necessary steps to preserve it. We would not have offered so much if we were aware of the issues. Overall, we liked Ashlee personally, but felt the service and follow-through dropped considerably once we were committed buyers. We would have appreciated more consistent communication, attention to detail and care throughout settlement and handover.

Dillon made selling our house super easy. He was really communicative, friendly, understanding, patient and helpful. The professionalism mixed with warmth and a clear knowledge of the market made Dillon just a dream to work with.

We couldn't have asked for a better experience selling our first home with Anna. From our first meeting, she had a clear grasp of the local market and priced our property realistically. She knew what adverting was necessary and arranged staging for us. Anna kept us updated every step of the way, handled every question promptly, and negotiated a fantastic result for us. We highly recommend Anna.

With the time difference between the 2 countries, and our work schedules, Jeremy was very accommodating with when we could communicate. He kept us well informed with the goings on with the open homes and with interested parties comments. Not to mention the 'Staging' he helped organize before the marketing pics were taken. The place looked great! We're appreciative of his service, and 'Congratulations to the new Owners. Enjoy the home and property, just as we did'!

We had a fantastic experience with Jeremy! He sold our house very quickly and made the whole process enjoyable. He’s funny, knowledgeable, and clearly loves what he does. His positive attitude and expertise made everything so much easier. Highly recommend!

Excellent all round

Wow, what a breath of fresh air Carley was to work with, a sudden turn of events and from listing day, to unconditional, to deposit paid, 5 days!! Thank you so much for bringing the right and genuine buyer through. Your style is unique, communication and professionalism second to none, so keeping doing what you do, done, did!! I'd give more than 5 stars if I could. Be in touch when looking for my next home.

Zay was recommended to me from my parents who have used her expertise in sales/purchasing over many years. Zay was so lovely and made the process of selling my first house stress free! Zay has impeccable communication and always updating us with the ongoing background work, even over the weekend and later afternoons. She works incredibly hard and strives for the best outcome, whether it be top line marketing, adding open homes, arriving early to do a quick tidy or even barter with the arborist next door to do a quick trim of some overhanging trees. She goes above and beyond for her clients.

We couldn’t have asked for a better experience as first-home buyers. From the beginning, he was incredibly easy to talk to, communicated really well, and genuinely listened to what we were looking for. He went above and beyond to make sure we had everything we needed to make an informed decision. He made sure we were connected with the right people and had access to the information and support we needed throughout the process. What stood out most was that we never felt like we were just another buyer. He took the time to understand what we were looking for and made us feel supported throughout the whole process. Buying our first home felt much less overwhelming because we knew we had someone who was happy to help and answer our questions. We’re incredibly grateful for all his help and would happily recommend him to anyone, especially other first-home buyers. We would absolutely use him again when the time comes to sell our home in the future.

Excellent communication, follow-up, product knowledge and a pleasure to work with. We would recommend to any potential Seller or Buyer.

Michelle always replied quickly to our questions and would always respond with a positive attitude. Michelle made the whole process feel really easy to deal with and made us feel comfortable during the process. Highly professional while also friendly.

Very responsive with questions and concerns. When we wanted to make a second viewing we are able to get another one within a very timely manner.

We honestly couldn’t have asked for better real estate agents than Brendon and Alannah From the very beginning, they made the whole process feel so easy and comfortable\. We actually first connected with Alannah while visiting open homes, and there was just something about her that made us feel like she was the right person to help us on our journey. We are so glad we followed that feeling! Both Brendon and Alannah went above and beyond for us. They weren’t just our real estate agents; they genuinely felt like friends. They were approachable, supportive, honest and always made us feel like we were in the best hands. To have our house sold at the very first open home was just incredible, and we couldn’t be happier with the result! Selling a home we had loved for 15 years was a big step for our family, and having these two by our side made such a difference. We are so grateful for all their hard work, care and the genuine connection we built with them along the way. If you’re looking for real estate agents who truly care, go above and beyond and make you feel like more than just another client, we couldn’t recommend Brendon and Alannah highly enough. Thank you both for helping us close one chapter and begin such an exciting new one\. We will always be grateful that we chose you!

We purchased our home from Brendon and throughout the experience we found Brendon to be excellent to work with. Brendon was always available whenever we had a query and he provided ongoing advice throughout the purchasing process. My husband and I found Brendon to be very patient and easy-going. We'd recommend Brendon for those looking for an agent.

We had a great experience with Jane and Cassalina at Ray White. From the first open home Jane and Cassalina were warm, friendly and approachable. The communication from Jane and Cassalina was great and Jane was prompt in obtaining information regarding the property from the vendor and feeding this back to us. As first home buyers, we met several different agents at open homes and we can confidently say Jane, Cassalina and the wider Ray White agents were a cut above the rest.

Jane and the team took time to get to really know and listen to our family needs right from the start. Jane was there throughout the whole journey in a positive, caring, professional, respectful and supportive role. What an absolute joy to work with, thanks for bringing a heartwarming experience into selling our home.

I had an amazing experience working with Jojo. He was absolutely awesome throughout the entire home-buying process and went above and beyond to help me at every step. He was always available to answer my questions, even after work hours, and patiently guided me in every direction as a first-home buyer. His communication was excellent, and he made the whole process feel much easier and less stressful. I truly appreciate his dedication, professionalism, and willingness to help whenever needed. I would highly recommend him to anyone looking to buy their first home. Thank you so much for all your help and support!