Agencies in Phillipstown, Canterbury

We recently bought our home with Chanelle and honestly couldn’t be happier with how everything went. She was great to deal with the whole way through, she was easy to talk to, quick to respond, and always kept us in the loop as things progressed. Any time we had questions or needed clarification, she chased it up with the owners and got back to us quickly. Right from the start she made a real effort, organising multiple viewings for us, even outside normal hours so we could work around our schedules. She helped guide us through several offers and stayed patient, professional, and supportive even when a few didn’t work out. The whole process felt far less stressful because of how proactive and genuine she was. We’re really grateful for all her help getting us into our new home and would happily recommend her to anyone buying or selling.

Chanelle was awesome to work with through the whole process of listing and preparing our home for sale , she realized it was a big decision to sell as we had a lot of attachment to it , and was always patient and never pushy or putting us under any sort of pressure. Once the house was on the market she was great at communicating with us , always very quick with her responses and we felt like we could always completely trust what she was telling us . Everything ran so smoothly, it made a stressful process so much easier, we really appreciate it. We also liked that she was local to the area and could understand why we liked living there so much , and could communicate this to prospective buyers . She was also fantastic when we were sussing out potential places to buy and always on hand to provide answers to questions or her insights into various properties. It was great to have her with us at the auction for the house we bought to provide moral support and have someone with us who knew the process inside out :) Thanks Chanelle , it was great working with you , we all appreciate it :)

We were very grateful to meet Chanelle at the house we happened to fall for! Chanelle is a breath of fresh air in the realestate biz. She is kind and empathetic and a great communicator. You know she has the sellers need as her priority but she manages to make the process as easy and stress free for the buyer too! Very glad we had a kind and encouraging agent to help us through the offer stage!

"Steph was on it from the get go, left us only with one choice! Steph was superb. Informative, knowledgeable and in a difficult market found a buyer and got the sale through. Couldn't have asked for more."

"Quick and painless."

"Awesome, she was very helpful and helped explain the whole buying process."

Ella was an amazing agent. She worked very hard throughout the process and was fantastic in her communication. Nothing was ever a problem. Thanks, Ella!

Following on from a earlier phone call we had with Ella she remembered we were on the hunt for a new house and was proactive enough to get in touch ..Had the deal done that day. Ella found was very good at communicating with us through out the process.

Ella was incredible! Very easy to work with, responsive, friendly, professionals, accommodating… just to name a few. We had a complicated purchase because of our circumstances. However, Ella made it seem effortless. She is a gem and has gained a client for life!

Raewyn went above and beyond for us (purchasers) to find us the perfect house we are so glad to have met and worked with Raewyn

"Our experience was exceptional, fantastic communication and always there when we needed."

"We have dealt with the company in the past selling two properties through Karen. Total Realty is everything a real estate company should be. No gold chains, no inflated appraisals, very low fees compared to other companies and of course, no pressure sales. Selling your house that you have owned and loved for many years is pretty stressful. However, Karen Johansson's relaxed and calming attitude made it so easy. She negotiated the ups and downs always putting us at ease. I have no hesitation in recommending Karen and Total Realty to any sellers or buyers who want a no stress path to what they want to achieve. Agent Karen has always been our "Go To Agent"."