Agencies in Mount Maunganui, Bay of Plenty

Jane has excellent market knowledge that really helped us during the process to work out the best approach. Her kindness, approachability and friendly attitude made it such a breeze. Her honesty is what sets her apart. She was realistic and transparent with us. Nothing was a problem and she was always available to help and give us updates. We felt fully supported and trusted her 100%. It was great to know we could lean on her to help us with big decisions but we always felt fully in control of the decisions.

Jane led us through the marketing process, with warmth & humour. Her knowledge helped us make decisions to complete the sale of our apartment.

Jane was excellent to work with and we felt that as the buyers she was looking after us and much as looking after the vendor. We found her knowledgeable, efficient and ethical. Would certainly recommend.

We used Brooke when buying our home and then 3 years later when we were ready to sell. She not only knows her stuff but also held my hand throughout and answered my many, many (many) questions. She is warm, friendly, and funny too; you'd be silly not to use her for your next sale or purchase.

I was the buyer, for me the conduct on behalf of Mel’s vendor was my first experience. The balance of really understanding her client, managing their requirements was first and foremost, she was upfront and honest and worked with me on what could be achieved and various options. I ended up being highly impressed that I was also about to list my own house for sale with Mel. I have and will continue to recommend her to others. It’s more than a job to her and I valued the fact she listened to what I needed and how that may work with her vendors. Frankly if it wasn’t for her I likely would not have continued with the process and not purchased the property she was selling. Trust is a high must have with a real estate agent who manages your asset and debt for you, and there’s nothing worse than being told and sold things that simply aren’t true. Mel is highly trustworthy, effective, focused and responsive. Because of all that, you continue to engage with her and work with her.

Brooke brought energy, enthusiasm and clear communication to our property sale. Brooke left no stone left unturned and, after four months on the market with another company, she achieved a successful result within just two weeks. Brookes skillset is polished & she achieved an excellent result for us.

We found Sandra and Colin to always be friendly and helpful, completely reliable, trustworthy and exceptionally skilled in the selling of our property and purchasing of another. We wouldn't hesitate to recommend them or use them again next time we are buying or selling. Their market knowledge was on point, their negotiating skills were exceptional as well.

Not pushy with a good understanding of the market and how to negotiate a sale being fair and reasonable to both parties.

Selling a property in an “as is, where is” condition is never straightforward, but Aleisha and Brent handled the process with absolute professionalism and commitment from start to finish. They were incredibly supportive of our situation, always approachable, and consistently available, whether it was late nights, weekends, or quick follow-ups during the week. Communication was clear, timely, and reassuring throughout what could have been a very stressful process. There’s a huge amount of trust involved when handing over the sale of your property, and we felt that trust was well placed. Aleisha in particular was fantastic to deal with, friendly, understanding, and genuinely invested in achieving a positive outcome for us. Together, Aleisha and Brent made a great team. Not only did they navigate a complex sale successfully, but they also made the experience enjoyable along the way. We are very grateful for their effort and wouldn’t hesitate to recommend them to anyone considering selling.

We couldn’t be happier with the experience we had working with Sara and the team at The Northen Group. From our very first conversation right through to settlement, Sara was professional, approachable, and genuinely invested in helping us achieve the best possible outcome. Her communication was outstanding throughout the entire process. She always kept us updated, responded promptly to any questions we had, and made sure we understood every step along the way. Buying and selling property can be stressful, but Sara’s calm and organised approach made the whole experience feel straightforward and enjoyable. One of the things that impressed us most was her negotiation skills. Sara worked incredibly hard on our behalf and was a fantastic negotiator, always advocating for our best interests while maintaining a professional and respectful approach. We genuinely felt she went above and beyond to secure the best result for us. Another huge bonus was how efficiently everything was handled. We had a short settlement timeframe, and Sara coordinated everything seamlessly to ensure deadlines were met. Her attention to detail and ability to keep everything moving gave us complete confidence that we were in good hands. We are incredibly grateful to Sara for all of her hard work, dedication, and support throughout our journey. She exceeded our expectations in every way, and we wouldn’t hesitate to recommend her and The Northen Group to anyone looking to buy or sell a home. If you’re after someone who communicates well, negotiates brilliantly, works efficiently, and genuinely cares about their clients, Sara is the person you want on your side. Thank you again, Sara and the wonderful team at The Northen Group. We are absolutely stoked with the outcome and couldn’t have asked for a better experience!

Lee is a high-quality exceptional leader within the real-estate industry. From the outset to conclusion of the sale his friendly accurate advice was always spot on. He is a great leader, leading a hand-picked team of highly professional agents. I have sold many properties over the years and he is a standout Professional who I would highly recommend if you are thinking of selling. Many Thanks Lee to you and Sara.

Sara was outstanding. Communication throughout was timely, considered and highly responsive and at a superior level. The effort she put into the home video was natural, flowed well and would have inspired potential buyers. Her level of care and advice throughout was exceptional. Particularly during a period of my ill health. Her ability to problem solve and lead solutions was always first rate. I have sold more than 20 homes in my lifetime and I would rate Sara ahead of all others and would highly recommend her to anyone. She is genuine, authentic, with a big heart and has achieved an outcome that both I and no doubt the purchasers are happy with. Well done SARA!