Geraldine was so good to deal with, putting my first home buyer daughter at ease with her openness and integrity. Jacob was also great, and managed the final push on the offer and associated paperwork. Together, they made the experience of purchasing a home seamless and modelled a great professional partnership.

Not only is Kerry a great communicator who knows her market she went above and beyond for an out of town vendor, helping organise some maintenance on the roof to get the deal locked in. I’m so grateful for her help and expertise, we got a fair price for the property fairly quickly in a difficult market. Wouldn’t hesitate to recommend Kerry. She is prompt with responses and answered my barrage of questions with patience and good humour.

I first met Hariett at an open home where I was a hopeful bider. Though I was not the successful purchaser on this property, Hariett continued to pursue something that she knew I was looking for. Hariett kept me informed of other properties listed with Bayley’s and properties coming on board. Hariett has excellent communications, and dedication to her role whilst not being overally pushy or invasive but giving just enough to always want me to look further. She knew what I was looking for, why I was looking, and for how much, hence keeping me informed of potential properties that met my brief. As a result, I had a trust in Hariett, that whenever she sent me something to review, I would take a look. Far from some agents who would just mass email me anything, Hariett took the time to consider my personal requirements and purpose. Eventually she hooked me up with with the perfect home, in the right area, within the price range specified. Her follow up since, messages to say ‘hi’ and happy holidays is lovely. A pleasant and vibrant personality whilst remaining high functioning character is a credit to her endeavours within the real estate industry. Many thanks Hariett!

Harriet was responsive, available and ready to problem solve when we were in a bit of an unusual situation. Was great and benching the gaps between the vendor and us (the buyer) and did everything promptly and with kindness! Harriet also replied at all hours (sometimes late and under a bit of pressure) which we really appreciated as we were working under urgency. We really appreciated her attitude and ability to help us with the sale.

Shanti was responsive, available and ready to problem solve when we were in a bit of an unusual situation. Was great and benching the gaps between the vendor and us (the buyer) and did everything promptly and with kindness!

Our experience with Shanti supported by Harriet and the wider Bayley’s Gisborne team couldn’t have been a better experience. We were told by other real estate agents that we wouldn’t get close to our asking price, that the market was down, and to lower expectations. What we received instead was a team that knew the market, a proven track record of success, and real estate agents that took all our wants and hopes into consideration delivering us results beyond our expectations! Because of the ability to negotiate and relationships built with potential buyers, we were able to close out prior to auction with an offer above our original asking price! This is even more impressive when you add in the fact we are not living in the region and up until sale was closed we didn’t even get to meet face to face! If you need a real estate agent look no further and if you are not in the region, then know if you want the easiest process possible with someone who wants the best for you as much as you do, then Shanti and Bayley’s Gisborne are the team for you! Thanks so much again Shanti & Harriet! We couldn’t be happier!

We were extremely pleased with the service provided by Karyn Anderson, who successfully sold our home in Gisborne. Karyn’s communication was excellent throughout the entire process. She kept us well informed at all times through regular emails, phone calls, and text messages, which we really appreciated. She is very nice, pleasant, and easy to deal with, and never made us feel pressured. Karyn listened carefully to what we wanted and made sure to follow through every step of the way. She worked hard to sell the property, holding open homes each week and consistently following up with potential buyers. As we were not living in the area, Karyn also took great care of the property on our behalf, which gave us real peace of mind. Karyn negotiated skillfully and achieved the price range we were after. We are very grateful for her dedication, professionalism, and results, and would highly recommend her to anyone looking to sell their property.

We recently purchased our property with the assistance of Geraldine Joyce, and overall the experience was very positive. Geraldine demonstrated strong market knowledge and provided clear guidance throughout the purchasing process. Communication was consistent and professional, ensuring that we were kept informed at each stage—from initial inspections through to settlement. What stood out most was her ability to manage the process efficiently while maintaining transparency. All documentation and steps were explained clearly, which was particularly helpful given the complexity of property transactions. Geraldine was responsive to our queries and showed a genuine willingness to assist, making the overall experience smooth and less stressful. We appreciate her support and would recommend her services to others looking to purchase property.

I just wanted to say a huge thank you for all your help with selling my house. You’ve been amazing to deal with from start to finish — professional, responsive, and genuinely caring. Selling a house can be stressful, but you made the whole process feel much smoother, and I’m really grateful.

I have known Jenny for a long time. She recognised very early that I was emotionally connected to this property and was able to make the whole process as smooth as possible. She is a good communicator and she is well respected in this community.