As a first-home buyer, I was completely out of my depth, but Shannon made the entire process feel easy and manageable. She was an absolute pleasure to work with, always patient with my many questions and happy to explain things along the way. Her communication was outstanding throughout the whole journey, keeping me informed and reassured every step of the way. I genuinely felt supported from start to finish and couldn’t have asked for a better agent to help me purchase my first home. I would highly recommend Shannon to anyone looking to buy or sell property.

Communication was great and on the ball with notifications etc

Helpful, professional, friendly and made everything easy to understand.

Very friendly and helpful I was so nervous and Kerry made it all feel simple and easy thank you Kerry for the nice first time experience of selling my house

Thank you.He was fantastic to deal with, very clear in his communication and kept us informed at every step of the process. He gave us great advice on purchasing the property and we ended buying the property.

Communication was excellent throughout the sale of our home, clear, timely and reassuring at every stage. Their negotiation skills were outstanding, working effectively with all parties to get the best outcome for all. The persistence and outstanding support we received, keeping everything moving forward even when we had a lot going on in our personal lives, we have been incredibly grateful to Bronwyn and her team. We are absolutely thrilled for the new owners of our home and hope they love it as much as we have, and look forward to creating new memories in our beautiful new home.

It's easy to talk to the agent. Straight forward. Ask for something and it will give to you the answer on the best that can be.

We recently engaged The Agency to sell our home in Gisborne and couldn't be happier with the experience from start to finish. From the outset, the team were professional, proactive and genuinely committed to achieving the best results for us. What stood out was their communication. We were kept consistently informed with updates on potential buyers and detailed enquiry stats, which gave us real confidence throughout the whole process. For a family making a significant life change, the transparency and reassurance meant everything. The result spoke for itself - our home was sold in just three weeks! We wouldn't hesitate to recommend The Agency to anyone looking to sell their home in the Gisborne area. Thank you to the whole team for your outstanding efforts and for making what could have been a stressful process such a positive experience.

Bronwyn and Kaela were an excellent team that supported us in the sale of our home (and purchase of our new home). You can't beat experience and Bronwyn certainly knows her profession, the market, her clients and her team. We received great advice and guidance on the most appropriate way to sell and were really happy with the way our property was marketed. They kept us informed on how the process was going and we always felt we could reach out with questions. We felt supported and informed throughout the negotiation process and are very happy with the outcome. Thank you!

Offered a range of options but never felt pressurised into anything i didn’t want . Went down the right path with marketing and achieve ultimately what we wanted which was a quick result .