We are so happy with our experience with Kerry. Kerry was so easy to communicate with throughout the whole process and was always happy to help with anything we needed. She was so lovely to talk to and really made us feel comfortable and supported. Her assistant Jo was also such a big help throughout everything. She was always there when we had questions, and having her support made things feel a lot less stressful, especially when there was a lot going on. We really appreciated how accommodating they both were and how quickly they responded whenever we needed anything. Buying our first home could have been quite overwhelming, but with Kerry and Jo it honestly felt like such a breeze. We couldn’t have asked for a better experience and are so grateful for all the support they gave us throughout the process. Thank you so much Kerry and Jo! 🤍🏡

Shannon was a breeze to work with on this property transaction. As investors, due diligence is extremely important to us, and Shannon and the team at The Agency were very accommodating in swiftly getting us an appraisal, organising builder's reports, and keeping us updated with tenancy information. We look forward to buying our next rental in Gisborne through Shannon and The Agency team.

I recently purchased a home on Aberdeen Road through Geraldine Joyce at Bayleys Gisborne, and I couldn't be happier with the experience. Dealing with a character property that needs some love can be daunting, but Geraldine made the entire process incredibly straightforward and stress-free. She was professional, approachable, and kept the communication clear and transparent from start to finish. Even when navigating late-night contract tweaks and sorting through trade quotes, Geraldine went above and beyond to make sure everyone was on the same page. If you are looking for a real estate agent in Gisborne who is genuinely supportive, knowledgeable, and great to work with, I highly recommend Geraldine and the Bayleys team!

Jenny was absolutely amazing throughout the sale of our home. She has such a warm, calm and reassuring nature that instantly made us feel like we were in safe hands. She guided us through every step of the process, kept us well informed, and somehow made what could have been a really stressful experience feel easy and manageable. Jenny is incredibly knowledgeable, thorough and has exceptional attention to detail, while still being approachable and genuinely caring. We felt completely supported from start to finish and couldn’t recommend her highly enough!

From the very beginning Bronwyn's openess & honest opinion meant that I knew exactly where I stood. Throughout the process,upon my request, she took all pressure & worry off me. Nothing was too much trouble. She, Sabrina & Jake were always available & I had complete piece of mind leaving matters in their hands. I would not hesitate to recommend BronwynK to anyone.

Very responsive including out of hours, very helpful and supportive

Kerry has a wealth of experience and was very easy to communicate with. She was able to understand the circumstances of both us as the buyer and also of the seller. With her professional guidance we were able to understand the present market trends and come to a decision quickly.

Bronwyn made me and my Aunty feel really welcome when we visited the property. Her warmth made it easier to bridge the gap between seller expectations and our needs. We love our new property. Thanks Bronwyn!

Kerry goes above and beyond - dealing with my Mum and myself to make this process so much easier Great communication all the way along Kerry is a very kind and professional agent who has made a difficult process so much better

After 8 months of searching, countless open homes and more offers than I care to remember, I was incredibly lucky to find Bronwyn and Sophie. They took the time to really understand exactly what I was looking for and, when the right home came along, they knew it straight away. They gave me the opportunity to view it before it went to market — and finally, after such a long journey, I found my home. 🏡❤️ Their communication, support and genuine care throughout the process were amazing. They made what had become a stressful and emotional search feel exciting again, and I always felt like they were looking out for me rather than simply trying to make a sale. I honestly can’t thank Bronwyn and Sophie enough for helping make this next chapter possible. Sometimes the right house — and the right people — really do come along at exactly the right time. I would absolutely recommend them to anyone looking to buy or sell. Thank you both so much for helping me find the place I get to call home. ❤️