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We had the pleasure of working with Lorraine on both the sale of our family home in St Heliers and the purchase of our new home in Mount Eden. She was absolutely outstanding throughout. Lorraine brings a rare combination of professionalism, commercial judgement and genuine empathy. She was firm when she needed to be, realistic and straightforward in her advice, and always mindful of the emotional side of buying and selling a family home. What impressed us most was her execution. From the preparation and marketing through to the negotiations, auction and final settlement, she was across every detail and consistently delivered. We always felt she had our best interests at heart, and her experience and judgement gave us enormous confidence throughout both transactions. A special mention also goes to Christian and Chelsea, who were fantastic throughout. Christian brought energy, enthusiasm and a great attitude to the sales process, while Chelsea kept everything running seamlessly behind the scenes. Together, they made for an exceptionally professional, responsive and well-organised team. Buying and selling at the same time can be stressful, but Lorraine and her team made the whole process feel remarkably well managed. We couldn't be happier with the experience and would recommend them without hesitation.

On the recommendation of a friend, we engaged Lorraine to sell our apartment and it was a great choice. She understood the market and the economic conditions in play at the time but had a good idea as to whom our apartment would appeal and the best way to market it. She also understood the value of the selling points of our unique location. She brought an excellent home staging team and photographer on board for the advertising campaign. After receiving the initial buy offer, Lorraine devoted considerable time and effort to ensuring we got the best deal possible. We would have no hesitation in recommending Lorraine and the Bayleys as the optimal selling team.

After following Lorraine through several open homes in our area, we were impressed by her warmth, calm manner, and professionalism. When the time came to sell our beloved family home of 31 years, we knew she was the right person for the task. Lorraine guided us in preparing the property for maximum appeal. Her thoughtful marketing plan reached a wide audience, both locally and online. Her personal attention and hands-on involvement at every stage meant we were kept regularly informed throughout the campaign. The pre-auction discussion eased much of the stress around the day of sale, and thanks to Lorraine’s expertise and negotiating skills, we achieved a great result . Thank you, Lorraine, for your diligence and compassionate support during a difficult time for our family. We would gladly recommend you to our friends.

Hayley and Roberta were an absolute pleasure to work with on the sale of our Balmoral Road renovation. She sent us a progress report every week with real buyer feedback and a call going through how each open home weekend went, so we always knew where things stood and never had to chase. She was honest with us too, in a kind and constructive way, which we really appreciated. When a few tricky details came up around the settlement date and the council CCC, she jumped on them quickly and kept everyone calm and moving forward. Everything was clear, friendly and well organised from start to finish. Thank you both, we’d happily work with you again and would recommend you to anyone selling!

Roberta and Hayley are such a great team - they communicated with us exceptionally well, provided pragmatic & honest advice and it was delight to sell our house through them :)

They were hard working, kind and we felt they were on our side.They seemed to have a clear knowledge of buyers out there and matching them to our home. They were respectful of what we needed but also guided us.

We’re so pleased Greg and Trudi brought this refurbishment opportunity to our attention and helped us secure the property. The transaction was fairly straightforward, and when any hurdles came up, Greg and Trudi worked between both parties to help resolve them and keep things moving. This kept stress to a minimum, and both we and the sellers were really happy with the outcome. Thank you, Greg and Trudi, for bringing the opportunity our way and helping it all come together. We’re excited to get started on the refurbishment and would happily recommend Team Ashby.

Trudi is an excellent communicator. She kept us up to date through the whole process. As we were overseas when the sale was going through, she even arranged the LIM report for us. We would have no hesitation in recommending her. She us an outstanding agent who really knows her area and her clients.

We've worked with Team Ashby on a number of occasions now, and this experience is a great example of why we keep coming back. They spotted a privately advertised property online and recognised it could be a great opportunity for us. They married up the opportunity with what we were looking for, and we went on to purchase the property, renovate it and then have Team Ashby sell it for us. What we really appreciate is how proactive they are. They don't just sit back and wait for business to come their way. They're always looking for opportunities, thinking outside the square and going that extra mile for their clients. It's that kind of initiative and commitment that keeps us coming back

Ben had a professional attitude and he was very focused on achieving a good sale result.

Thank you Ben for your help and your communication throughout the process. Always helping with our questions and making sure we got everything done in time. Much appreciated.

Ben made the house buying process wonderfully easy and straightforward. He kept us well informed with clear communication, and was friendly and responsive. Very grateful for all his hard work and for bringing our previously long journey to an end!