Steph's profile

Steph's reviews

  4.9  
Steph has 131 reviewsacross 18 different locations, showing 12.
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Steph's qualities as told by our client reviews: pleasant, supportive, friendly, dedicated, responsive, local expert, clear communication.
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Buyer review
Market knowledge was fine
about 1 year ago
Market knowledge was fine

Easy and available to deal with. I felt she worked well with both the vendor and purchaser.

Seller review
Professional, friendly service
about 1 year ago
Professional, friendly service

Steph was a huge help getting my property ready to go on the market. Throughout the process Steph kept me well-informed with every detail and went the extra mile for me, which was much appreciated especially since I didn’t live locally. An awesome result and experience thanks to Steph! I would highly recommend Total Realty.

Seller review
Exceptional servixe
about 1 year ago
Exceptional servixe

We had an exceptional experience working with Steph and can’t recommend her highly enough. From start to finish, she was professional, knowledgeable, and incredibly supportive throughout the entire process. Steph’s communication was clear and timely, and she always made us feel informed and confident in every decision. If you’re looking for someone who genuinely cares and will work tirelessly to get you the best result, Steph is the agent for you. We are so grateful for all her hard work.

Seller review
Wards Rd sale
about 1 year ago
Wards Rd sale

We found Steph to be very vigilant with an eye for detail. As we were selling from abroad, Steph liaised with contractors, keep us up to date with photos and really went the extra mile for us until we had it sold, would absolutely recommend Steph for selling your property.

Buyer review
great experience
about 1 year ago
great experience

Steph is very helpful for us (first home buyers) about the step by step processing until the releasing of keys.

Buyer review
Brilliant Agent
about 1 year ago
Brilliant Agent

Steph was extremely proactive and helpful during the entire process. As first home buyers we were reasonably new to the game and her guidance was incredibly helpful. Steph is easily contactable, always happy to answer any questions and was always friendly.

Seller review
Hororata Sale
about 1 year ago
Hororata Sale

We recently had the pleasure of working with Steph to sell our home. Steph's professionalism, communication skills, and attention to detail made the entire process seamless. Steph was always available to answer questions and provided regular updates, which really put our minds at ease. I highly recommend Steph to anyone looking to buy or sell a home. Thank you for making this experience so positive!

Buyer review
Great experience
about 1 year ago
Great experience

Steph made the experience slick and simple which was appreciated as a first home buyer

Seller review
Excellent understanding of market value
about 1 year ago
Excellent understanding of market value

Steph had a great understanding of the market value of our property, her communication skills are fantastic and she has a positive attitude. Steph and Total Realty have been easy to deal with and would definitely recommend them.

Seller review
 Steph's professionalism and communication was excellent.
about 1 year ago
Steph's professionalism and communication was excellent.

We have bought and sold a number of houses in our 43 married years and the sale or purchase has always previously left a slightly deflated feeling. Not in this case. I was surprised at Steph's procedural knowledge which totally steered us in the right direction.

Seller review
Excellence in city buying & selling
over 1 year ago
Excellence in city buying & selling

I had an excellent experience working with Steph during the sale of the property. From start to finish, the communication was clear, timely, and professional. The staging and recommendations of changes to the home was expertly done, really showcasing its best features, and the photography was top-notch, making the listing stand out. The marketing strategy was well thought out and ensured a wide reach, which helped generate strong interest. Ultimately, the sale result exceeded our expectations, and I’m grateful for the guidance and expertise provided throughout the process. I would recommend Steph to anyone looking to buy or sell a property. Thanks again for your fantastic service!

Buyer review
An exceptional agent
over 1 year ago
An exceptional agent

We were buying in Christchurch while living in another city - a challenging prospect - but Steph made the process as smooth as possible, with excellent communication and a professional approach. We very much appreciated her genuine care and warmth throughout the whole process, and would *highly* recommend her to anyone buying or selling a property. Thank you Steph for being part of our exciting new start in a very special house!

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