Steph had a great understanding of the market value of our property, her communication skills are fantastic and she has a positive attitude. Steph and Total Realty have been easy to deal with and would definitely recommend them.
We have bought and sold a number of houses in our 43 married years and the sale or purchase has always previously left a slightly deflated feeling. Not in this case. I was surprised at Steph's procedural knowledge which totally steered us in the right direction.
I had an excellent experience working with Steph during the sale of the property. From start to finish, the communication was clear, timely, and professional. The staging and recommendations of changes to the home was expertly done, really showcasing its best features, and the photography was top-notch, making the listing stand out. The marketing strategy was well thought out and ensured a wide reach, which helped generate strong interest. Ultimately, the sale result exceeded our expectations, and I’m grateful for the guidance and expertise provided throughout the process. I would recommend Steph to anyone looking to buy or sell a property. Thanks again for your fantastic service!
We were buying in Christchurch while living in another city - a challenging prospect - but Steph made the process as smooth as possible, with excellent communication and a professional approach. We very much appreciated her genuine care and warmth throughout the whole process, and would *highly* recommend her to anyone buying or selling a property. Thank you Steph for being part of our exciting new start in a very special house!
Steph was easy to communicate with, quick to respond with any questions or enquiries. Steph went over and beyond, staging the home, organizing photos, driving to Lake Coleridge from Darfield even in the driving rain and snow. The sale process and change of ownership was easy with her guidance. Steph is a great agent! Thanks Steph for all your help.
We came across Steph Kimber as we were looking for a Property at Terrace Downs, and she had a couple of listings. From initial contact through organizing viewings of multiple sections, to buying a section, Steph was stellar. We didn't want to purchase just any section, so Steph worked incredibly hard contacting owners through many different channels to source a section, and eventually get a listing that wasn't on the radar to start with, and getting both the owner and us what we wanted. Not easy to do in real estate! We wouldn't have the section we will build on and retire to without Steph's hardwork and dedication to match both what buyers and sellers really want. Pity we can't get Steph to sell our house in the North Island.
Steph is amazing at her job and the most helpful lady for people that has never sold a house before she helped us through every step and was truely a god send to us
Steph was very knowledgeable about market trends in our area, and accurately judged where our property stood relative to the market. She was incredibly friendly and was constantly providing feedback. We found her honest and reliable, and would use her services again.
We were in an unusual situation in that we were buying a property in NZ, but remotely from Australia. Steph Kimber was the agent selling the property. We found her to be extremely helpful all the way through the process, which did go a bit longer than anyone expected. She was very willing to spend the time required on the phone with us, on Facetime inspecting the property and via other communication channels to keep us informed of what was going on. She was very responsive always. She knows her craft well and the area we were purchasing in, and she was generous in sharing her knowledge and time. Steph was always extremely professional and we felt well looked after throughout the process. I would highly recommend her as a fantastic real estate agent.
Friendly and approachable without being overpowering. Knowledgeable and helpful with all stages of the process. Professional and experienced with real estate in the area. Great to work with.
Due to some issues with the property, not any fault of Steph's, it took some time to finally move the property. She stuck with it, always confident that she would sell the property, dealing with the Body Corporate, Solicitors and tradesmen on our behalf, beyond what anyone should expect of a Real Estate Agent. On her own account she dressed the property to make sure it was seen in the best light. We would highly recommend her.
Steph has far exceeded our expectations in terms of the service she has provided to us and our buyers. When we first engaged with her she was clearly very well informed on the current market conditions. She did research on our property and immediately found some minor issues, which she promptly dealt with. The major hiccup we dealt with was a none-consented wall removal by the previous owners which we had no idea about until we started the sale process. There where a lot of in between issues we had to deal with, but every time Steph was there to help guide us, give recommendations and reach out to her contacts to try help resolve the issue in any way she could. I'm very happy to say that everything turned out fine and we got a better than expected outcome. We would highly recommend Steph to anyone looking to sell!
