When I first approached Penelope she was out of Auckland on holiday. I explained what I was trying to achieve and the next day she sent one of her team members to my place for a face to face chat and signing some work. By that evening I was on a chat group getting regular updates. All of this while she wasn't even at work in the State. The communication I received was top notch. Penelope delivered on all of her promises at each stage and was extremely patient every time I changed the plan on her. Penelope managed to sell my house within the price range I wanted and more importantly the time period with minimum fuss. She has a great database of buyers and managed to get me offers within the first week itself. During settlement I needed an early release of the deposit which Penelope facilitated for me. Quite honestly it was like having a $2000/hr lawyer in my corner. I would very highly recommend Penelope to any one selling or buying. Thank you Penelope for a great experience.

Penelope Franca is an exceptional real estate agent! We had lived in our property for 38 years and were a little apprehensive around the specifics of selling, however Penelope, with her knowledge of the East Auckland market (and particularly Pakuranga) was able to guide us through selling our property with ease. Her professionalism, great communication and marketing expertise ensured that we were kept fully informed each step of the way and we were delighted to receive a top result at auction. Penelope impressed us so much that she is now selling one of our relative's property too.

Penelope was strongly recommended, by word of mouth, to be my agent and guide. She has proved herself AGAIN! Not many people can boast the full package! Penelope has it all - Sound all round knowledge of the market and Council rules and regulation. Selling a much-loved home is not easy for a vendor. Penelope’s honest and caring manner brought needed comfort throughout the process. Thank you Penelope for your positive attitude.

I had the pleasure of working with Penelope, and I couldn't be happier with the experience. As a first-time homebuyer, I was quite nervous about the whole process, but Penelope's expertise and approachable nature put me at ease from day one. One of Penelope's standout qualities is her open and transparent communication. She kept me informed every step of the way, promptly answering all my questions and addressing any concerns I had. Her guidance and advice were invaluable, helping me make informed decisions throughout the buying process. I recommend Penelope to anyone in need of a reliable and knowledgeable real estate agent. Her professionalism, communication skills, and genuine concern for her clients make her a top choice in the industry. Thank you, Penelope, for making my first home buying experience a smooth and memorable one!

With her enthusiasm and positivity, Penelope worked hard to sell our property. She helped us to understand the auction process and managed to get us a good price for our property.

We found Penelope and Tayla to be highly professional, they worked tirelessly to keep us informed from listing to sale at Auction and are still working with us to find our next home. We would not hesitate to recommend them to anyone wanting to sell their home.

Penelope has gone out of here way to help me on some various issues associated with the sale of my house. Has always stayed in contact and never had an issue with the problems I handed to her - would recommend to anyone. Thanks Penelope

Penelope was both knowledgeable and full of enthusiasm. We received regular and open comms and felt supported throughout the journey.

We enjoyed working with Penelope and Tayla on the sale of our home. They're knowledgeable & proactive with excellent communication. We achieved a sale for the right money and in the right timeframe. We look forward to working with them again. Cheers.

My experience with Penelope selling my house was a very congenial and happy one. She was a very hard worker on my behalf, keeping me fully informed at all times. I would have no hesitation in recommending Penelope as a real estate agent to anyone thinking of selling their home.

Penelope has been the best Agent we have ever dealt with. Very intuitive of the market and open with her intentions for the sale. I would highly recommend her to sell your property as she goes above and beyond for you. She was a pleasure to work with.

From the moment Penelope approached us on our driveway we have been impressed with her warm smile, her absolute professionalism and her ability to provide solid advice while at the same time listening to our concerns and wishes, and never pushing us one way or the other. We always felt in control and respected. And - last, but not least! - she delivered. Our house sold for a price above our expectations that made us really happy. We have nothing but praise for Penelope and would strongly recommend her.