The team at Ray White overall exceeded all expectations with my family on purchasing our new home. With the help of Penelope’s knowledge on assisting our family, it was very professional in terms of communicating with us and our lawyers, and also keeping us updated at all times which shows great work ethic from her end. Ultimately, Penelope is a great recommendation for other families who are in need of help and assistance in purchasing a new home.

Penelope was great! She made the selling process super easy and took all the guess work out. I always knew what has happening at all stages. She was even hands on in helping to present the home.

Penelope has been really helpful since we saw this property. The professional photos online are helpful to take our curiosity to personally view the property. She is so responsive to our queries even on I think some shallow questions that I have (which I think really important for first-home buyer like us). No hard-selling and respectful of our time to think. She is professional, always on time and immediately response to our queries even after turn-over. Penelope is highly recommended. Great work!

Penelope was a wonderful person, very professional, she worked hard on the advertising campaign and brought the best out of our property. She kept in touch during the sales period and provided us with any buyers feedback. We highly recommend giving a call to Penelope if you are in the Pakuranga area, her knowledge of the area and its houses was sound.

She is great, great with her attitude and behaviour. She has capacity to listen and talk very gently. She has great name and Brand in East Auckland. She has done good sales for selling our project. Wishing her good luck

When it came to selling our parent's home, Penelope Franca's knowledge, communication, and professionalism were at the highest level. Selling our parents' family home after 60+ years was always going to be hard, but Penelope and her team showed why they are well known and respected in our area, showing their hard work and commitment by achieving the wonderful outcome of our parents' home selling at auction. Communication throughout was made easy by Penelope, from taking us through the process of how the auction would run to always being available for any questions and catch-ups. We would recommend her to anyone wanting to sell their homes.

Penelope is friendly, super professional and extremely hard working. She kept us constantly updated and was diligent in following up all leads. She is easy to recommend

Penelope showed enthusiasm and passion and professionalism throughout the whole sales process

Penelope was amazing throughout the process. To be honest, we didn't think that we will be able to purchase this property if it wasn't for her to work out a deal for us. Even afterwards, she was very helpful with the coordinating our move, supplying us with important information which will help us make ourselves comfortable at our new home. We highly recommend Penelope and the team and would like to take this opportunity to thank her for helping us find our new home. Thank you so much! Cheers, Kazim

When we decided to sell our property, we thoroughly researched our options and confidently chose Penelope. Her excellent communication and positive energy made the process smooth and enjoyable. Despite the challenging market, Penelope successfully sold our property at a reasonable price. We wholeheartedly recommend her services.

Outstanding at what they do! Tayla and Penelope make a great team, they know the market and the best way to get the best price. They took the stress away of selling our home. They kept us updated every step of the way and were just a phone call away if we needed them- their communication is top notch! They went above and beyond during our campaign and are genuinely lovely people that we trusted in our home. I would have them sell my house again.

We listed our home with Penelope and Tayla and so glad we did. They are an incredible team! They both worked so hard and never gave up! We would not have sold our property if it wasn’t for the good looking duo. We listed our property in a tough market where numbers where low but the communication was 10/10 every step of the way, there were no false promises or high price expectations just to get the listing, just honest truthful advice. Our first weekend we had one group through, instead of blaming it on a slow market they came round that Monday night to offer ideas on what we could do to get more traffic through, there hard work and great communication was what sold our house, they followed up with every potential buyer we had visit and thus got the sale. We have worked with other agents in the past and no one even came close to Penelope & Tayla. Thank you very much!