Penelope's profile

Penelope's reviews

  5  
Penelope has 89 reviewsacross 12 different locations, showing 12.
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Penelope's qualities as told by our client reviews: supportive, dedicated, strategic, hard-working, friendly, local expert, clear communication.
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Seller review
Excellent energy and enthusiasm!
over 2 years ago
Excellent energy and enthusiasm!

Penelope displayed excellent energy and enthusiasm in the marketing of our property by auction. This resulted in a sale under the hammer in a sluggish market. Very happy with the outcome.

Buyer review
Thankyou Penelope and Tayla for a truly amazing experience!
over 2 years ago
Thankyou Penelope and Tayla for a truly amazing experience!

Thankyou Tayla and Penelope for a truly amazing experience! From the moment we met both Tayla and Penelope both were warm, professional, knowledgeable and had lovely positive energy. They are so caring and genuine in their approach making us feel very comfortable and at ease during our purchasing journey. Tayla and Penelope had excellent communication skills, listened to us and made sure we always had all the information required to make informed decisions, yet kept us at the forefront of the decision making process. The situation of our purchase was complex where we had only a couple of days to go conditional on our property, Tayla and Penelope worked tirelessly and were instrumental in making the purchase go so smoothly and stress-free! Tayla and Penelope are truly phenomenal agents and we are so grateful for their amazing service and results, definitely the best in business!

Seller review
Exceptional Agent with good knowledge
over 2 years ago
Exceptional Agent with good knowledge

Penelope is a super professional agent. She knew well on our situation and went over and above to help us to sell and buy our dream home. She is the agent you should not miss out no matter buy or sell.

Seller review
More than just an Agent!
over 2 years ago
More than just an Agent!

Penelope & Tayla made me feel very at ease selling my home throughout the whole process. So easy and stress free. Exceptional market knowledge and their energy gave me the confidence I was with the right team! Always keeping me informed, and I was very impressed by their work ethic. I would highly recommend anyone to use Penelope for both vendors and buyers! It’s more of an experience rather than a process.

Seller review
We can’t thank Penelope enough!
over 2 years ago
We can’t thank Penelope enough!

Penelope was amazing to work with. She got us the best price for our family home and was always super friendly and helpful. We would recommend her to anyone looking to sell in East Auckland. Thanks again Penelope!!

Seller review
Fabulous Real Estate Agent
almost 3 years ago
Fabulous Real Estate Agent

Penelope is the epitome of what a good real estate agent should be. Her marketing experience and hard work enabled her to obtain an excellent result with the sale of my property. She kept in constant contact with me and provided timely updates which helped me understand the selling process and I felt very confident with her as my agent. I wouldn't hesitate to recommend Penelope to any prospective buyer or seller.

Buyer review
130 Uday’s Road
almost 3 years ago
130 Uday’s Road

Penelope was really pleasant to deal with, Communication was on point and no disingenuous vibe from her at all. We’ve dealt with several agents over the last few years and Penelope by far the best we have experienced.

Seller review
The best in the east
almost 3 years ago
The best in the east

Penelope is a cut above the rest, her extensive knowledge of East Auckland market kept me well informed throughout the process on my sale. Her savvy social media marketing skills will give your property the exposure that it deserves. Penelope is kind professional and keeps her vendors best interests at front of mind at all times highly recommended!

Seller review
Excellent agent
almost 3 years ago
Excellent agent

Penelope is an amazing agent. Knowledgable, good communication, fast acting and friendly.

Seller review
Best service I have ever experienced. Very Highly recommended & a delight to deal with!
almost 3 years ago
Best service I have ever experienced. Very Highly recommended & a delight to deal with!

When I first approached Penelope she was out of Auckland on holiday. I explained what I was trying to achieve and the next day she sent one of her team members to my place for a face to face chat and signing some work. By that evening I was on a chat group getting regular updates. All of this while she wasn't even at work in the State. The communication I received was top notch. Penelope delivered on all of her promises at each stage and was extremely patient every time I changed the plan on her. Penelope managed to sell my house within the price range I wanted and more importantly the time period with minimum fuss. She has a great database of buyers and managed to get me offers within the first week itself. During settlement I needed an early release of the deposit which Penelope facilitated for me. Quite honestly it was like having a $2000/hr lawyer in my corner. I would very highly recommend Penelope to any one selling or buying. Thank you Penelope for a great experience.

Seller review
Exceptional Real Estate Agent
almost 3 years ago
Exceptional Real Estate Agent

Penelope Franca is an exceptional real estate agent! We had lived in our property for 38 years and were a little apprehensive around the specifics of selling, however Penelope, with her knowledge of the East Auckland market (and particularly Pakuranga) was able to guide us through selling our property with ease. Her professionalism, great communication and marketing expertise ensured that we were kept fully informed each step of the way and we were delighted to receive a top result at auction. Penelope impressed us so much that she is now selling one of our relative's property too.

Seller review
Excellent! Always knowledgeable, punctual, professional and honest. A compassionate team player.
almost 3 years ago
Excellent! Always knowledgeable, punctual, professional and honest. A compassionate team player.

Penelope was strongly recommended, by word of mouth, to be my agent and guide. She has proved herself AGAIN! Not many people can boast the full package! Penelope has it all - Sound all round knowledge of the market and Council rules and regulation. Selling a much-loved home is not easy for a vendor. Penelope’s honest and caring manner brought needed comfort throughout the process. Thank you Penelope for your positive attitude.

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