Andy and Charlie were excellent agents , professional, approachable, and always available to answer our questions. They kept us informed at every step and made the whole process smooth and stress free. A big thank you also to Shona, who worked tirelessly behind the scenes to keep everything organised and moving forward. It really felt like a team effort, and we’re very happy with the result. We’d gladly recommend Team Cooling to anyone selling in Porirua.

Andy and his team were a pleasure to deal with. Their marketing advice was spot on and they kept us well informed with phone calls and their weekly written summaries and reports. During negotiations, Andy’s advice and experience and the options he presented were appreciated.

Andy, Shona, and Charlie were the ultimate team for us, a no bullshit approach with all the right advice to get the sale done quickly and properly. Totally recommend, and would use again in the future.

Andy and the team showed us this property some months ago, at a time we were browsing in the market. Andy was very professional, did not apply pressure and kept us in touch with the property and other similar properties on the market. He did not push too hard, but ensured that we were aware of the vendor's plans. We did enter into an agreement to purchase that has been great, and we look forward to moving in. It would be very accurate to say that not too many real estate agents would have been able to pull together the agreement that Andy and the team have done, and I, and do recommend Andy, Charlie and Shona to others. If you are looking for an honest, professional and well informed team, Team Cooling are the team to talk to. Honest, Direct. Team Cooling are our team for our property requirements as simply put.. the deliver what we are looking for.

We worked with Team Cooling before and they were a no brainer to go with next time we needed agents. Worked more with Charlie this time and he is an absolute star. The whole team work together beautifully and are actually really fun to work with. Makes the whole process easier when you enjoy working with them. Would definitely work with them again in the future.

Great team in action selling my house super quick. Informative updates. Would recommend

Hands down, best experience in buying a forever home!! Andy has so much patience & knowledge especially in helping us newbies into this housing game (family of 8- Parents mid 30s, 2 teens, 2 school age & 3 under 5). As a large Samoan family looking for a home for the last 3 years, not many agents approached us during open homes, some questioned my seriousness in buying home especially with so many kids while some didnt even take the time to talk to us. Andy was different. He took his time with us. Made it work around us, my family and work. He met outside of normal working hrs even met us in a carpark haha just to cater to my crazy work hrs. Communication was always 110% in person, email and phone. Energy was always good! He never left anything out, kept us informed and even reminded me of what I needed to do (so many times i would forget the simplest things). Bonus, he made time to answer my million and two questions which was very reassuring for us. Andy really went out of his way to make sure we were happy with house. There was never any pressure. It was always understanding our family needs and dream. Professionalism was always there. He communicated in a way that I didn't feel like an amateur (though I was haha) with no jargons and explained everything to the fine print. He knew the house like the back of his hand. The details of the building was way more than we expected. Thank you Cooling Team for making the process so easy - for going above and beyond. We as a family are very grateful we went through this journey with your team. Wishing yous the very best in your career. The next family/buyers are very lucky to have yous in their team. All the best!

We have dealt with Andy Cooling on a number of other occasions, most recently when our daughter & husband purchased their lifestyle block. Andy has, for a very long time, been recognised as one of the best real estate agents in our area. When the time came to sell our parents' home, Andy was our first choice, and we were not disappointed. Despite selling during a "slow market" phase, we were not in any real hurry to sell. We had time on our side. Some agents would find this incredibly frustrating... particularly when their vendors (us) were repeatedly rejecting offers. Andy certainly brought us a number of offers but we had a price in mind - and we were not prepared to sell below a certain point. Each time we rejected a new offer; I was reminded of Andy's patience and professionalism. At no stage did he pressure us or lecture us about re-considering. Our responses were always accepted without question and without any hint of disapproval. This we appreciated more than anything. We have worked with agents before, where their desperation to get a sale over the line is so often apparent in the tactics they use to try and persuade vendors to come down in price. I can recommend Andy Cooling wholeheartedly. He knows his profession inside out - and handles everything beautifully. He guided us well when we were preparing our home for the market, giving us very valuable guidelines regarding exactly how a home needs to be presented. He conducted numerous Open Homes on many Sundays & always kept us well appraised of feedback. Andy is professional, competent, highly motivated and genuinely focussed on achieving the best possible outcome for his vendors. For us, the experience has been positive, seamless and with a very good outcome. Many thanks Team Cooling!

Thanks so much for all your work and support to get our place sold! You guys are legends! #teamcooling4life

This was our second time selling with Team Cooling. We were so impressed 10 years ago that when it came time to move on again, Team Cooling were at the forefront of our minds. Andy is incredibly personable, and we never felt pressured into making any quick decisions. Shona was so efficient and nothing was ever too much trouble for her. Charlie was great too, always giving prompt feedback. They are a great team. We were so happy with the end result and would not hesitate to engage Team Cooling again (maybe in another 10 years!)

We have been very lucky with our property sale and purchase events. We are in good communication with the new owners for here and it is very warming for us to see a couple who we feel will fit in well with the neighbourhood. Our tenure here for the 28 years has been a wonderful time in our life. Looking back, it is over 18 months since we met up with Andy for the first purchase try at 15 Longitude. During this time we have been constantly updated on potential alternatives for our future housing needs. I worked for a large corporate in my professional career. For an event to be achieved, you always had to have a couple of “back up” plans as for some unexpected reason, more particularly a communication failure, things just didn’t happen as planned. Not so with Andy. His communication was always frequent, reliable and well meaning. Through our open home adventures, we came across Charlie, as like a “chip off the old block” !! was enjoyable to deal with. We are well on the way for the house shifting and look forward to settling down in the new home and adjusting to the new lifestyle. Thanks so much for the “Team Harcourts” efforts to satisfy our needs.

Andy and Team Cooling did a great job from initial contact to sale of the property. Great knowledge of the area and sales history, which enabled frank conversations for us as a seller but also with the buyers. Andy listened to what we wanted, advised and ultimately supported us when we sought a value that represented the condition, rarity and value of our property even in a difficult market. The marketing campaign worked well, the photos, video, website presence etc reached a wide level of interest, resulting in a number of busy open homes. A safe pair of hands to put the sale of your most valuable asset. Highly recommend Andy and team.