Great experience from start to finish. Was a bit of a bumpy ride as I was selling this on behalf of my neighbour who had had to move into a resthome suddenly after loosing his wife last year. But we got there in the end with a lot of teamwork and laughs a long the way. The biggest hurdle was the no CCC. But we got there and it wasn't as painful as we were expecting. Andy knew the market well and had potential buyers lined up to view the property when it went to market. We got several offers at the end of the marketing company which was great. Loved dealing with Andy, Charlie and Shona.

We were very pleased with the professional service throughout the sale of our home. The process was exactly as promised and moved quickly thanks to Andy’s market knowledge and experience. From the start, Andy was confident he already had the right buyer in mind based on previous viewings and past dealings — and he was right. The house sold quickly without advertising or open homes, making the experience smooth and stress-free.

Andy and his team listened to us and treated us with courtesy and kindness. The team approach and skilful marketing meant our home was well presented by all and resulted in a timely sale. Thank you for your expert help Team Cooling!

We were very impressed with Andy and his teams work ethic, whilst we were selling our house he went over and above to assist us with finding a place as well. Good honest communicator telling us what to sort with the house to get the best price. The team were extremely motivated and things happened so quickly when the decision to sell was made, with other contractors who had been pulled into assist with the sale commenting on what a good team we had chosen, very reassuring. During the sale communication was great with updates as to how it was progressing and any questions from potential buyers relayed to us quickly. I would recommend Andy and his team to other sellers.

Andy worked very hard to get the deal done, super communication and he was solid throughout. We went back to the table probably 4 times through the initial process and I think many lesser agents would have moved on but he never stopped working for us or the vendor to get the outcome we all wanted.

We recently purchased our new home at auction, and once again Shona Cooling delivered exceptional service every step of the way. We’ve worked with Team Cooling multiple times over the years, and the experience is always consistently outstanding. Shona is friendly, approachable, and incredibly knowledgeable. She made a stressful auction process feel smooth and manageable, keeping us informed, prepared, and confident throughout. Her professionalism and genuine care for her clients really set her apart. We’re grateful for all the support and would happily recommend Shona and Team Cooling to anyone looking to buy or sell. They’re our go‑to team for a reason!

Andy had a very tight time frame to list and sell my property pre xmas and came through in all areas!

It was a long journey to purchase this home (through no ones fault), but Andy's communication and perseverance throughout was fantastic and we ended up with a great result.

Shona was quick to understand our circumstances and had a good feeling for what we were looking for in terms of our next move. She was quick to identify new listings that might interest us, and arranged private viewings. Shona worked for us at the auction which made the experience surprisingly stress free, leading us through the eventual successfully negotiated S&P Agreement. We really appreciated the manner in which Shona, and, indeed, the whole Harcourts Team, supported us through our property search and purchase process.

Andy really helped us out after another agent failed to get any results after a few months. He was extremely efficient and provided an excellent service resulting in a satisfactory sale.

From the outset Andy was easy to talk to, realistic and knowledgeable. He has an easy going nature and wants the best result for all parties.

The Cooling team was excellent at communicating what was happening and guiding me through the selling process.