Great service and communication though out selling our mother's unit Melisa was honest on price and sold within a few days so she was spot on It was such a pleasure to deal with Melisa and part of the process we were traveling so many phone calls Thanks Melisa
Richard and his team have a great knowledge of the markets, and professionally guided us through the sale of our property providing regular updates and selling strategies to get the best from the market. Our property had uniqueness that required a purposeful marketing strategy which Richard skilfully navigated. Lugtons broad market exposure meant the property was marketed to the right target audience. Richard was responsive to our queries, actively listened and provided us with sound advice, he was an absolute pleasure to deal with. We would definitely recommend Richard and his team.
The service I received was exceptional: timely, accurate and up-to-date communication at all times.
The whole team were very professional. We were very happy with the whole selling process and very happy with the end result. They lived up to their reputation. Would highly recommend.
Huge thanks to Jono and the team for doing such an incredible job selling our home. Their communication, guidance, and professionalism made the entire process smooth and stress-free. We couldn’t have asked for a better team and highly recommend them!
We recently sold our home with Richard and his team, and we were really happy with the experience. From the start, they kept us well informed and updated throughout the process. Communication was excellent – Richard and the team made sure we had the right information at the right time, which made everything feel smooth and stress-free. Our property sold in under a week with five competitive offers! We think Richard’s sharp, competitive pricing helped attract so much interest. While we had our own thoughts on the potential of the property, Richard was always open, responsive, and respectful of our ideas, which we really appreciated. One thing that we really appreciated working with Richard was that there was no pushiness, no pressure. They didn’t feel like your typical real estate agents. Just a genuine, hardworking team who guided us through at our pace. Their advice on prepping the house and running open homes was practical and really helpful. If you’re after a team that’s easy to work with and makes the process stress-free, we’d happily recommend Richard and his crew. Big thanks to them for making it all so smooth!
Following a recommendation, we contacted Hugo to sell our house. The Auction process was new to us but Hugo was very professional and a great communicator and kept us fully informed. His support team were great and on Auction day we were treated with the utmost respect. We would happily recommend Hugo and would gladly use him again.
We recently worked with Richard Hartles from Wei Sen, Hartles & Co, and we couldn’t be happier with the experience. Richard’s marketing of our property was absolutely outstanding - professional, targeted, and truly effective. This resulted in 28 groups through the property, multiple offers and under contract within the 1st week in the market. The entire campaign ran smoothly, and we were fully kept up to date throughout. His communication was exceptional, he was always responsive, clear and proactive, with a true focus on us as the clients. We honestly can’t think of a single negative moment through the whole process. A special mention also goes to Lisa, whose advice and expertises in preparing the property for market was amazing. Her recommendations for staging and the small improvements she suggested made a noticeable difference, ensuring our home presented at its very best. Richard’s expertise and dedication made the process smooth and stress-free. We highly recommend him and the team to any one looking for a reliable, skilled, and genuinely supportive real estate experience. Thank you
The Hartles crew did a great job of selling our property before the renovations had finished allowing for a quick settlement on completion
Right from the very initial contact which included... the appraisal, the listing, marketing options, property presentation, auction support and general communications.... we felt it was all faultless. The team work really well together and have great systems in place. Rich led the team and communicated extremely well keeping us up to date with any interest in our property. He was always available to answer any queries or questions. Rich has a friendly and relaxed style but is highly efficient and professional. The result has been a very fast sale and a sale price that we were really happy with. In summary we would definitely use this team again!
Richard and Hugo make a great team. Throughout the entire sale process they were professional, approachable and always kept us informed of what was happening. At the beginning they set a clear programme for our auction and we were very pleased with how it all went. We are 100% comfortable recommending Richard and Hugo to anyone wishing to sell.
