Richard's profile

Richard's reviews

  5  
Richard has 247 reviewsacross 42 different locations, showing 12.
Map view
Richard's qualities as told by our client reviews: dedicated, honest, strategic, friendly, local expert, supportive, clear communication.
Was this helpful?
Seller review
A smooth sale, thanks to a Great Agent Richard Harthles
5 months ago
A smooth sale, thanks to a Great Agent Richard Harthles

Richard Hartles & team was excellent to work with throughout the entire process of selling our home. He was professional, knowledgeable, and always responsive to our questions. Richard gave clear guidance, handled everything smoothly, and made what could have been a stressful experience feel easy. We were very happy with the outcome and would absolutely recommend Richard Hartles & team to anyone looking to sell their home. A truly # 1 outstanding Lugtons team in Hamilton. Simon who was incredibly helpful and supportive with the reserve setup. Really nice and humble person.

Seller review
Richard was a standout facilitator. The team members he managed made the real difference.
5 months ago
Richard was a standout facilitator. The team members he managed made the real difference.

Throughout the process of selling our property we were well informed and rather than look for feedback, it was communicated on a regular basis. Ideas on ways forward were well discussed and the input from Richard and the team was informed and added value. Our ideas and expectations were well accepted and modified into the overall strategy. Having a small and effective team was a better process than dealing with one agent. Market knowledge, professionalism and a regular communication from a range of angles made a refreshing experience.

Seller review
Sale of 49 Pragma Rise, Rototuna North
5 months ago
Sale of 49 Pragma Rise, Rototuna North

We want to express our sincere appreciation to Richard and his team for the professional way they went about the selling of our house. Richard was forever positive that the right buyer would come along and buy our house. Communication was excellent right from the start and the whole way through. Richard always went above and beyond our expectations. A big "thank you" to both Hugo and Jono for the time and effort they put into running Open Homes and the excellent feedback they gave for each one. We are so pleased we chose Lugton's and more so that it was Richard and his team that we put our trust in.

Seller review
Honesty and Integrity
5 months ago
Honesty and Integrity

The team were very professional throughout. From first contact all the way through to offers and that final notification of being unconditional. They worked hard in the background to continue to bring quality serious buyers through our home. Would highly recommend them for anyone looking in the Hamilton area.

Seller review
Amazing team
5 months ago
Amazing team

Hugo and the team were absolutely amazing! They went above and beyond and kept us in the loop of progress. Really appreciate the whole team, very friendly and easy to work with.

Seller review
Best agent!!
5 months ago
Best agent!!

We couldn’t be happier with the experience of selling our home with Jono. From start to finish, the process was incredibly smooth and stress-free. Jono brought the right buyer directly, meaning our home was sold off-market without the need for open homes, which we truly appreciated. What impressed us most was Jono’s genuine understanding of both the seller’s and buyer’s needs. He handled the negotiation with care, professionalism, and confidence, ensuring everyone felt satisfied with the outcome. We felt supported and well looked after every step of the way. We are extremely grateful and would highly recommend Jono to anyone looking to sell their property.

Seller review
A challenging experience made more bearable by the support and professionalism of our agent Melissa
6 months ago
A challenging experience made more bearable by the support and professionalism of our agent Melissa

Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.

Seller review
Jono Hartles- Where Professionalism Meets Genuine Care
6 months ago
Jono Hartles- Where Professionalism Meets Genuine Care

We had the absolute pleasure of working with Jono Hartles as our agent for the sale of our home at 3 Hapu Avenue, Hamilton, and we cannot recommend him highly enough. From the onset, Jono was consistently professional, thoughtful, empathetic and attentive. He took the time to understand our needs, communicated clearly at every stage, and was always extremely responsive to any questions or concerns we had. His calm and reassuring manner helped allay the typical anxiety that homeowners often experience when selling their property. Jono, together with his team, ensured that the entire sales process was smooth, seamless, and well-managed from start to finish. Their coordination, attention to detail, and genuine care made a potentially stressful experience feel straightforward and well supported. We are very grateful for Jono’s dedication and expertise and would not hesitate to recommend him to anyone looking for a highly capable, trustworthy, and personable real estate agent. Chandra & Sharmila

Seller review
Wei Sen was our contact
6 months ago
Wei Sen was our contact

Wei Sen’s first visit was very friendly. Our memory of his second visit was a lot of rambling & not to the point. We did not meet Richard Hartles. We were disheartened with Wei Sen’s initial value of where he thought the property value was. We were thrilled with the auctioneer & his performance as he got closer to what we initially thought the property was worth.

Buyer review
Melissa was fantastic
6 months ago
Melissa was fantastic

Melissa knew all the answers to all my questions including rent appraisal, body corp etc She also put me in contact with the rental agency who manage the property which has enabled the transition to be simple for me and the tenants. I can highly recommend her for her excellent interpersonal skills and real estate knowledge .

Buyer review
Great to deal with
6 months ago
Great to deal with

Melissa made the process very easy and accommodated everything we needed. She gave us good advice and supplied plenty of information about the property. Thanks for your help finding our new home.

Seller review
Very Professional
6 months ago
Very Professional

This was a seamless sale. The entire process was done literally from my phone. Richard and his team communicated with me every step of the way via e mails ,texts whilst the whole process went very smooth which suited my busy schedule. We both could work around each other. I was recommended good advice which in the end proved to be very useful in a successful sale. I would highly recommend this team.

13 - 24 of 247
SMS
© 2026 RateMyAgent