The team were very professional throughout. From first contact all the way through to offers and that final notification of being unconditional. They worked hard in the background to continue to bring quality serious buyers through our home. Would highly recommend them for anyone looking in the Hamilton area.
Hugo and the team were absolutely amazing! They went above and beyond and kept us in the loop of progress. Really appreciate the whole team, very friendly and easy to work with.
We couldn’t be happier with the experience of selling our home with Jono. From start to finish, the process was incredibly smooth and stress-free. Jono brought the right buyer directly, meaning our home was sold off-market without the need for open homes, which we truly appreciated. What impressed us most was Jono’s genuine understanding of both the seller’s and buyer’s needs. He handled the negotiation with care, professionalism, and confidence, ensuring everyone felt satisfied with the outcome. We felt supported and well looked after every step of the way. We are extremely grateful and would highly recommend Jono to anyone looking to sell their property.
Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.
We had the absolute pleasure of working with Jono Hartles as our agent for the sale of our home at 3 Hapu Avenue, Hamilton, and we cannot recommend him highly enough. From the onset, Jono was consistently professional, thoughtful, empathetic and attentive. He took the time to understand our needs, communicated clearly at every stage, and was always extremely responsive to any questions or concerns we had. His calm and reassuring manner helped allay the typical anxiety that homeowners often experience when selling their property. Jono, together with his team, ensured that the entire sales process was smooth, seamless, and well-managed from start to finish. Their coordination, attention to detail, and genuine care made a potentially stressful experience feel straightforward and well supported. We are very grateful for Jono’s dedication and expertise and would not hesitate to recommend him to anyone looking for a highly capable, trustworthy, and personable real estate agent. Chandra & Sharmila
Wei Sen’s first visit was very friendly. Our memory of his second visit was a lot of rambling & not to the point. We did not meet Richard Hartles. We were disheartened with Wei Sen’s initial value of where he thought the property value was. We were thrilled with the auctioneer & his performance as he got closer to what we initially thought the property was worth.
Melissa knew all the answers to all my questions including rent appraisal, body corp etc She also put me in contact with the rental agency who manage the property which has enabled the transition to be simple for me and the tenants. I can highly recommend her for her excellent interpersonal skills and real estate knowledge .
Melissa made the process very easy and accommodated everything we needed. She gave us good advice and supplied plenty of information about the property. Thanks for your help finding our new home.
This was a seamless sale. The entire process was done literally from my phone. Richard and his team communicated with me every step of the way via e mails ,texts whilst the whole process went very smooth which suited my busy schedule. We both could work around each other. I was recommended good advice which in the end proved to be very useful in a successful sale. I would highly recommend this team.
Great service and communication though out selling our mother's unit Melisa was honest on price and sold within a few days so she was spot on It was such a pleasure to deal with Melisa and part of the process we were traveling so many phone calls Thanks Melisa
Richard and his team have a great knowledge of the markets, and professionally guided us through the sale of our property providing regular updates and selling strategies to get the best from the market. Our property had uniqueness that required a purposeful marketing strategy which Richard skilfully navigated. Lugtons broad market exposure meant the property was marketed to the right target audience. Richard was responsive to our queries, actively listened and provided us with sound advice, he was an absolute pleasure to deal with. We would definitely recommend Richard and his team.
The service I received was exceptional: timely, accurate and up-to-date communication at all times.
