I was so pleased with how the purchase of my home was Richard was professional in every aspect Couldnt of asked for better service kept up great communication every step of the way If i were going to buy or sell again i would definetly be seeking his knowledge in the industry I wish you all the best
Recently I purchased a home represented by Wei Sen & Co agent Richard Hartles. Richard was very professional and his friendly, relaxed approach made the whole process an effortless, enjoyable experience. Richard was well informed about the property and very accomodating when it came to organising extra viewing times and sourcing additional information about the property. His prompt response to texts and email communications was very much appreciated and made the whole process run smoothly. Whilst supporting me as a potential buyer it was clear he still had the vendors best interests at heart and I would highly recommend him to anyone wishing to buy/sell their home.
Buying my first home was an extremely daunting task for me. I had barely any knowledge on how to purchase a property and had barely any experience except with losing out at negotiations. Meeting Richard was a stroke of luck, he is super knowledgeable, sincerely interested to find out what our needs were in looking for a home. He’s also a super cool and friendly person that you wouldn’t be afraid to approach for any questions. He had to entertain multiple phone calls from my mother in Singapore and was super flexible with timings. He always made sure that our questions were answered and that we knew what our next step forward would be. I am so glad that we had Richard’s help with the phone bidding, I’d imagine doing much worse if I was at the auction myself. I am most definitely choosing Richard for any selling or buying of homes in the future. Even, if I were able to be present at the auction, I’m just going to get Richard to represent me and I’ll sit and watch outside the auction room. He’s the man you need and want for your property!
Far exceeding our expectations, within 10 days we were putting a sold sticker up on our real estate sign and celebrating the purchase of our future home. Richard, you have done it again, from our family to you - Thank You for making our dream a reality. We've always wanted to raise our kids rural, to have space to run around, vege gardens to grow and animals for our children, so when we found a little slice of paradise that we fell in love with Richard was always going to be our pick to work with through this process with. We have worked with Rich buying and selling a home in the past and knew our home, and our dream was in good hands! Going through selling a home with young children means there's a lot on the line, but Richard being a family man himself understood this and went out of his way to take the stress away, and make the process as seamless as possible.
Richard exceeded all my expectations with selling my house. Despite selling in the midst of a changing and uncertain housing market, Richard’s positive, honest, professional and personable touch gave me so much confidence, peace and assurance throughout every part of the process. Every step of the campaign was given the highest level of thought and care. I felt valued, listened to, and involved which made the entire experience feel smooth and effortless. I still can’t quite believe that the house sold only nine days after being listed on the market – we only had one open home! This weekend, instead of preparing for our second open home, we were celebrating with neighbours and friends – I am still buzzing with excitement. Now we can focus on preparing for our next chapter of life in Wellington with confidence and certainty – thank you so much Richard and the Lugton’s dream team!
Our dream had always been to raise our kids rural, to have space to run around, vege gardens to grow and animals for our children, so when we found a little slice of paradise that we fell in love with Richard was always going to be our pick to work with through this process with. We have worked with Rich buying and selling a home in the past and knew our home, and our dream was in good hands! Going through selling a home with young children means there's a lot on the line, but Richard being a family man himself understood this and went out of his way to take the stress away, and make the process as seamless as possible. Far exceeding our expectations, within 10 days we were putting a sold sticker up on our real estate sign and celebrating the purchase of our future home. Richard, you have done it again, from our family to you - Thank You
We found Richard to be very professional. Our experience with Richard and his team to be very easy going, stress free and they always went the extra mile. We were totally delighted with the outcome - they were the key to the successful sale.
We first met Richard in March 2021. My first impression with him is professionalism and honesty. During the campaign, he is able to effectively communicate with us and point us into a right direction. The highlight about our experience is that he sold our house and minimise the hustle we have to go through at the time. I always enjoy his sense of humour. Most important he can get the job done and also give us the premium price. Selling houses is the life change moment for everyone but he made it easy and make sure everyone is comfortable at the end. Highly recommend.
It was a real pleasure to have Richard as our agent, guiding us through this stressful process. He was always available and on hand to answer any queries we had. Thank you Richard and your team for delivering on your promises!
We would recommend Richard and his team to anyone. We sold our first home and purchased a new home (within 48 hours) through Rich and the results more than exceeded our expectations. From the outset he made us feel like family, and gave us great advice throughout the process. Thanks for handling hubby's many demands with patience and humour.
We first met Richard at open homes, during our year-long search for the “right” house to downsize into. To start with, we were struggling to figure out what we really wanted. Richard was always cheerful and helpful although he knew this wasn’t the one. Then one day, there it was! Richard put the time in to show us around. But it was lockdown, auctions were by phone and we needed help. He laid out a clear approach to the purchase, and, yippy, we were successful! Then the hard work started – moving out, preparing our current house and getting it on the market within 2 weeks, a quick campaign and then to auction. Throughout this process Richard clearly laid out the options, and once we selected an option he kept us well informed. During this 5 weeks of action, we were eternally grateful for Richard’s help, reassurance, honesty and that cheery smile to keep us going. He always made us feel we were his Number One clients. Now it is us with the big smile as we settle into this downsized new life.
Richard and his team were a fantastic support, from advice around presenting our home to the intricacies of disclosures and conditions. The photos were beautiful, the marketing was on point, and after a week we were presented with numerous offers that blew my mind. Richard then helped us find our new home. There were ups and downs but in the end we landed a gorgeous home which was beyond our expectations. We couldn't be happier with the support and guidance Richard provided.
