From our first experience at the open home, we thought Lou was really professional while being down to earth and personable. She was so efficient with any form of communication, and made it really clear for us what we needed to do - which as first home buyers was so helpful to us. She was really friendly and easy to talk to, and we really enjoyed going through this process with her! Thanks so much Lou!!
The current housing market in Lower Hutt is a little tough for sellers at the moment. Lou has been very professional, and kept us updated with everything that was happening through the process, she was always pleasant to deal with and always considered all options to make sure we reached a successful sale. Thank you Lou (and the Harcourts team) for all your hard work and perseverance. We are happy with the final sale and hope that the new owners love the house as much as we did.
Lou and Matt are an amazing team! From our very first meeting, they were incredibly professional, knowledgeable, and so easy to communicate with. Selling in the Wellington market at the moment felt really difficult, and we were quite nervous about it. However, Lou and Matt gave us the absolute trust and confidence we needed, reassuring us that they could achieve our asking price. Right from the start, they guided us flawlessly. They helped us choose the perfect marketing strategy and gave us clear, practical advice on exactly what needed to be done to get our house looking highly presentable for buyers. One of the biggest advantages of working with them is the incredible network of professionals they have. Whether we needed a staging team, cleaners, a handyman, or a builder, they had trusted, top-tier contacts ready to help. This saved us so much time and made the home look stunning. Thanks to their expertise, strategic approach, and dedication, they delivered exactly on their promise. We couldn't have asked for a better team to represent us. If you want agents you can trust to get the job done even in a challenging market—we highly recommend Lou and Matt!
Lou and Matt were so professional and had the perfect strategy to help me sell quickly and painlessly. They were so supportive and helpful, always working around my commitments. You guys rock! Best agents in Wellington!!
Lou and Matt did a great job selling our property in a difficult market. Great communication and responsiveness with us and purchasers so we could all work to obtain quick solutions. Highly recommend!
We have worked with Lou for both buying and selling property, and the experience has been nothing short of outstanding. Lou is incredibly professional, knowledgeable, trustworthy, and dedicated to her clients. Her communication is exceptional, she keeps you informed every step of the way, and always goes above and beyond to achieve the best possible outcome. What stands out most is her genuine care, integrity, and commitment to making the process as smooth and stress-free as possible. We have complete confidence in Lou and would highly recommend her to anyone looking for a real estate agent who consistently exceeds expectations.
Lou was fantastic to work with. She made a great first impression, was professional, responsive, and easy to talk to throughout the entire process. She was always supportive and quick to help whenever I had questions. I really appreciated her guidance and would love to work with her again in the future. Highly recommended!
Team Lou were excellent. Kept us informed. Professional and did everything to get a sale.well done Lou.
Matt and Lou were awesome at helping us buy our next house! Friendly and genuine, full of info and really responsive to all our questions and comms in between. With their support and intel, we managed to put an early offer in that was accepted. Matt’s been a continued help with all the details in the lead up even though it’s now a done deal. Can’t wait to move in!
Team Lou communicated clearly and promptly. Updates were proactive and easy to follow—no jargon, just straight answers and realistic expectations. Calls, texts, and emails were returned quickly, and we always knew what was coming next. If you’re looking for a skilled agent who gets results and is a pleasure to work with, look no further. ★★★★★
As first-time homebuyers, we were nervous about the process, but Lou and Matt made it easy and stress-free. They were incredibly patient, answering all our questions and taking the time to understand exactly what we wanted. They never pressured us and guided us to our dream home. We are so grateful for their expertise.
Lou is an excellent agent who gave sound advice and clearly knew what needed to be done to achieve the best result. Her strong market knowledge, professionalism, excellent communication and no-nonsense approach made the entire process straightforward and stress-free. Highly recommend Lou to anyone.
