I could not be any more pleased wth Charlotte & her team at Eves in selling my home. Her service quality was exceptional, constant & clear communications, pragmatism & common sense & even though our sale took bit longer in current market conditions, i always had full confidence that Charlotte would get the job done. I would highly recommend her and use her & team again thanks 😊
Throughout our search for a property, Charlotte provided outstanding customer service, regular updates, extreme responsiveness over email, phone and text and was professional in every respect. She was accommodating to our needs in being an out of town buyer and shifted schedules to meet us onsite when we were in town. Honestly, the best service we have experienced in purchasing property which we have had numerous transactions in. I would have absolutely no hesitation in recommending Charlotte Gardner and her team to anyone who is looking to buy or sell Real Estate and are wanting a quality experience with a strong focus on customer service and results. Can't thank and praise you enough Charlotte!
Charlotte is down to earth, honest and upfront. We felt informed at every step of the process with weekly updates. She alway went the extra mile, be it changing a forgotten toilet roll or wiping up bird poop of our deck! Would not hesitate to buy or sell a home with Charlotte and her team in the future.
Charlotte was able to sell our house for a good price, quickly and effectively in a very tricky market. She is very professional and knowledgeable.
We met Charlotte Gardner in the worst of circumstances after the conditional sale of our hose fell over on Settlement Day. We withdrew our house from the market and cancelled our Occupation Right Agreement with a nearby retirement village. Knowledgeable advisors told us that we should immediately relist our house and appoint Eve's Realty as the sole agent. We did this and subsequently met Charlotte. From the first meeting, Charlotte's calm, professional, "no-nonsense" approach gave us confidence that our house would indeed sell in the near future. She recommended auction as the most efficient sales method but we were hesitant due to our experience with the previous agent. Remembering the business principle that one does not hire an expert and then tell the expert what to do, we agreed to Charlotte's auction recommendation. During the brief auction marketing program, feedback from Charlotte was exceptional. She kept us fully informed on all developments -- good and bad, Our property was sold at auction and the final price exceeded that of the previous uncompleted contract. We unreservedly recommend Charlotte Gardner to anyone who wants professional service, a practical, workable sales plan and a quality result. We were amazed at the smooth, efficient implementation of the sales plan and the very acceptable sale that resulted. We are now able to move on with our lives so -- "THANK YOU, CHARLOTTE."
Charlotte possesses the rare skill of understanding her clients' specific needs while handling those needs with great care and empathy. We received constant communication and regular updates regarding our offer to purchase and, once successful, Charlotte was available through possession and beyond. All of our questions and queries were answered immediately and, regardless of how silly our questions may have been, we received prompt, professional answers and solutions. Charlotte has the ability to turn an often-stressful situation into something that can, and should be enjoyed, while ensuring the whole process is completed seamlessly. Thanks Charlotte.
Charlotte and Katie recently sold our Papamoa home allowing us to move on to our next chapter. They were professional, helpful, approachable and dedicated to getting a swift and good sale result. We are grateful for their assistance and have no hesitation in recommending them to anyone looking to sell or purchase. Thank you!
Our 3rd time dealing with the lovely Charlotte and her team! Just the best!! Always going above and beyond. Her honest and genuine advice got us quick results. Wouldn't use anyone else!
Charlotte is so fast in communication, the deal is fast! The purchase was settled in just 5 days! Meeting all the conditions in the "purchase agreement".
Charlotte Gardner and her team truly live up to the 5 star google review, and to be honest, that how I found her. Living overseas, I needed someone that appreciated my circumstances and what I needed to achieve. Charlotte was organised, communicative and I never once had a concern. From watering of the plants and sweeping outside and casually suggesting perhaps the lawns may need a mow, I had absolute faith my interests were being met. It's a tough market at the moment and Charlotte certainly guided me through that uncertainty, with experience and intuition I will never forget.
Charlotte and her team made selling our property such a breeze with their expertise and knowledge of the local market. We were kept up to date and well informed of every step in the selling process. This was especially important as we live in a different part of the country. The whole team were accessible at all times and happy to answer any queries we had. The selling process was so very well organized and resulted in the sale of our house. We would definitely recommend Charlotte and her team to others if they were selling or looking to buy property in the area.
We were so happy with the whole process, from the first call about the property through to settlement day. Charlotte is friendly, approachable and knowledgeable. She made the process far less stressful than we anticipated. In addition, it is clear she has great contacts in the area as she was able to refer us on to an amazing property conveyancer.
