Sue's profile

Sue's reviews

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Sue has 134 reviewsacross 7 different locations, showing 12.
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Sue's qualities as told by our client reviews: honest, reliable, responsive, friendly, supportive, clear communication, local expert.
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Seller review
Great work
over 2 years ago
Great work

I have already written a review. I thought it was a good one. It is too late to do more. I have really appreciated your help and know that not all agents are as thorough as you both were. Marj

Seller review
Sue Matette is super efficient
over 2 years ago
Sue Matette is super efficient

Dealing with Sue and Owen was a very easy process as they had amazing knowledge of the Wattle Downs area and really knew the market. I found Sue’s communication was faultless and she kept me up to date with what was happening every step of the way. I would not hesitate to recommend her to anyone wishing to sell or buy a house in the area. Great job guys and super outcome.

Seller review
Owen & Sue go the extra mile & achieve high results
over 2 years ago
Owen & Sue go the extra mile & achieve high results

Thank you Owen & Sue for going the extra mile for us on every step of the way to sell our property quickly and at a good price. We appreciate the prompt actions and timeline you had to work to, to achieve a fabulous result in two weeks. Owen & Sue are truely the best - honest, professional as well as fun. Their communication was regular, informative and a summary sent each week of discussions. During the stressful pre sale periods they offered numerous pieces of advice that paid off and were happy to help with anything to ensure our questions and importantly our buyers questions were answered. They had very good knowledge of Waiata Shores sales and the wider area including what had sold, what was avaliable and the set up of different places to assess the competition in the market and price points. The house presentation and attention to detail in the set up, photos and videos were incredible showing the property at it's best. Lastly the Auction process - We were nervous! Having sold with Owen and Sue before but not during an auction we did not know what to expect but they talked us through the scenarios, and what to expect and were still working hard on the day to ensure success. Thank you!

Seller review
The Best Team to sell your house with!
over 2 years ago
The Best Team to sell your house with!

Sue and Owen are an amazing team to work with. The process of selling our property went smoothly and we were satisfied with the results. :) Thanks, Sue & Owen for all their hard work! Highly recommended to anybody who is looking to sell or buy a property!

Seller review
Fantastic Service
over 2 years ago
Fantastic Service

Sue and Owen are amazing to work with. They took time to understand our needs and did their best to help us navigate through what can be a very stressful time. They went way beyond what I would expect of a Real Estate agent and felt they genuinely cared about us and making our experience as stress free as possible. Would highly recommend them to anyone looking at buying or selling a house.

Seller review
Knowledgeable and friendly.
over 2 years ago
Knowledgeable and friendly.

I found that both Sue and Owen went out of their way to be helpful at any time. They were thorough in all their details. Checking that everything was done according to plan. I would definitely recommend them as both sales persons for both buyer and seller.

Seller review
Selling Our House.
over 2 years ago
Selling Our House.

We found Sue and Owen very pleasant to work with and very knowledgeable regarding land values, guiding us through the process of selling in the current market and keeping us regularly informed of the progress throughout the sale. They were both very approachable if we had a query and we appreciated their advice which was most helpful. They both work in a very professional manner, and we would certainly recommend them as agents.

Seller review
Thrilled with the result from agents who genuinely care
over 2 years ago
Thrilled with the result from agents who genuinely care

We recently had the pleasure of working with Sue and Owen to sell our house in Wattle Downs, and we couldn't be more thrilled with the results. In a challenging and uncertain market, they managed to successfully sell our property at auction just three weeks after it hit the market. From the outset, Sue and Owen demonstrated a deep understanding of the real estate landscape, particularly in navigating the uncertainties that characterized the market at the time. Their expertise and confidence were apparent as they crafted a tailored strategy to showcase our property's strengths and generate interest. What truly set Sue and Owen apart was their proactive and dynamic approach. Within the first week, our house was beautifully presented online and offline, capturing the attention of potential buyers. Their marketing efforts were strategic and effective, creating a buzz around our property despite the market challenges. They skilfully guided us through the auction process, explaining each step and ensuring we felt comfortable and informed. Their commitment to transparency and communication was evident, as they kept us updated with regular progress reports and feedback from potential buyers. The auction day itself was a testament to Sue and Owen's negotiation skills and market savvy. Despite the uncertainties, they created an environment that encouraged competitive bidding, ultimately leading to a successful sale that exceeded our expectations. We couldn't be happier with the outcome, and we attribute this success to Sue and Owen's dedication and expertise. Throughout the entire process, Sue and Owen exhibited a level of professionalism and client care that is truly commendable. They were always available to answer our questions, address concerns, and provide guidance. Their friendly and approachable demeanour made the selling experience not only smooth but also enjoyable. Sue and Owen exceeded our expectations, and we wholeheartedly recommend them!

Seller review
Excellent
over 2 years ago
Excellent

Sue & Owen were brilliant. They are both very experienced in their field of work & very professional in all that they do. Nothing was ever a problem & always had time to talk. Great at putting us at ease about the whole process. Highly recommend

Seller review
Professional, knowledgeable and genuine
over 2 years ago
Professional, knowledgeable and genuine

Sue Matete and Owen Roberts were an absolute delight to work with! From our initial meeting to the closing, Sue and Owen exhibited an exceptional level of professionalism, knowledge and dedication to selling our home. They were both very realistic and honest in their approach and kept us updated every step of the way. I would highly recommend Sue and Owen to anyone looking at selling or buying a property. They both are a true asset to the real estate industry and we are very grateful for the outstanding service they provided.

Seller review
Such an above and beyond experience underpinned by "Super Agents" Sue and Owen
over 2 years ago
Such an above and beyond experience underpinned by "Super Agents" Sue and Owen

In November 2022, having made the decision to sell our home in Wattle Downs, we engaged with Barfoot & Thompson sales partners Sue Matete and Owen Roberts. Sue and Owen were such a pleasure to deal with. They are an incredible highly skilled team to work with. We were kept fully informed and abreast of the marketplace at all times. Their communication style is very friendly, caring, open and honest. They were totally professional in every respect, throughout the campaign. Such an enjoyable zero -stress experience. We highly recommend Sue and Owen Thanks for the opportunity.

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