Sue's profile

Sue's reviews

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Sue has 137 reviewsacross 9 different locations, showing 12.
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Sue's qualities as told by our client reviews: detail-oriented, reliable, responsive, friendly, supportive, clear communication, local expert.
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Seller review
Professional, knowledgeable and genuine
over 2 years ago
Professional, knowledgeable and genuine

Sue Matete and Owen Roberts were an absolute delight to work with! From our initial meeting to the closing, Sue and Owen exhibited an exceptional level of professionalism, knowledge and dedication to selling our home. They were both very realistic and honest in their approach and kept us updated every step of the way. I would highly recommend Sue and Owen to anyone looking at selling or buying a property. They both are a true asset to the real estate industry and we are very grateful for the outstanding service they provided.

Seller review
Such an above and beyond experience underpinned by "Super Agents" Sue and Owen
over 2 years ago
Such an above and beyond experience underpinned by "Super Agents" Sue and Owen

In November 2022, having made the decision to sell our home in Wattle Downs, we engaged with Barfoot & Thompson sales partners Sue Matete and Owen Roberts. Sue and Owen were such a pleasure to deal with. They are an incredible highly skilled team to work with. We were kept fully informed and abreast of the marketplace at all times. Their communication style is very friendly, caring, open and honest. They were totally professional in every respect, throughout the campaign. Such an enjoyable zero -stress experience. We highly recommend Sue and Owen Thanks for the opportunity.

Seller review
A really easy experience with a great outcome
over 2 years ago
A really easy experience with a great outcome

We chose Sue Matete as we knew she had been a top Salesperson in our area for many years. We found her to be far beyond anything we had heard about her and her reputation. She always went above and beyond with everything she did. As we were absentee owners she went of her own volition to check our house after heavy rain. She organized electrician and plumber visits and opened up the house for these trades people. We would highly recommend Sue for anyone wanting a wonderfully friendly, helpful trustworthy and honest person to sell their house for them.

Seller review
Exceptional friendly agent
over 2 years ago
Exceptional friendly agent

We had wonderful service and help with our house sale and our new purchase. Sue was intouch as soon as any development or concerns. Nothing was any problem. Sue and Owen were the best agents we have used. To the viewing of our new property took 1 week from first viewed to move in. They helped make it happen to meet our needs.

Seller review
Extremely professional
over 2 years ago
Extremely professional

Both Sue and Owen were extremely easy to work with, they new the market well and although I was not in the area a great deal of the time we were able to work on line and by text quite easily. Being on my own they were able to understand my situation and made it very easy for me, I found them to be extremely kind.

Seller review
Easy to work with and very clear with communication
over 2 years ago
Easy to work with and very clear with communication

I have recently sold my home in wattle downs and Sue Matete and Owen Roberts were my agents. I couldn’t have asked for better. They were extremely clear and helpful in the whole process and it was a pleasure to have met them . My house sold easily with no issues. Thank you Sue and Owen Glennys

Seller review
Excellent Sales Team Duo
about 3 years ago
Excellent Sales Team Duo

We found Sue and Owen to be very Knowledgeable and Professional at all times when dealing with them. We found them to be very open minded and helpful, when guiding us through the processes. We found their knowledge and guidance immeasurable, especially when deciding what was a fair price to be selling in this market, also their advice on what was a realistic offer. We would definitely highly recommend them to anyone that requires help to sell their home. We would highly recommend them to anyone who nee

Seller review
Good things take time
over 3 years ago
Good things take time

In a tough Auckland market Sue & Owen were persistent in their efforts to get our house sold with a looming relocation deadline. We are really grateful for their combined wealth of experience, wise words, patience and humour as they worked through the process with my husband and I. The benefit of technology enabled us to host calls & sign documents with my husband who had already relocated to the south island. Nothing was too much trouble. Their local knowledge of experienced trades people also meant we could quickly repair any faults to make sure our home was in the best condition to be able to achieve the maximum sales outcome. We would recommend Sue & Owen to anyone looking to sell.

Seller review
Honest & understanding agents!
over 3 years ago
Honest & understanding agents!

Owen and Sue are honest and understanding standing agents, who communicated well throughout the selling process. We always knew where we stood as vendors, with clear feedback from potential buyers and realistic price valuations and expectations. I would not hesitate to use them again.

Seller review
Top service whether you're buying, or selling
over 3 years ago
Top service whether you're buying, or selling

I first met Sue 11 years ago when she sold me my current home in Wattle Downs. As a buyer I found her to be very professional and a joy to deal with. Sue's knowledge of all things real estate in our area in particular is second to none. During my time in Wattle Downs Sue (a local herself) has played a very active part in community activities, sponsoring numerous neighbourhood events, and organising others herself. In the intervening years I have had family who bought and sold via the more recent 'team' of Sue and Owen and as expected they had just the most seamless experience. Now that it's time for me to move on, Sue and Owen have effected the sale of my home in their usual organised, helpful and friendly manner that made the whole process virtually stress free. Thanks very much guys. I would recommend you both to anyone, and frequently do!

Seller review
Successful sale in a difficult market
over 3 years ago
Successful sale in a difficult market

2022 has been a difficult market for selling property and particularly with a property that was in need of a cosmetic revamp. Sue & Owen worked hard to keep me up to date with the ever changing market and were committed to keeping the momentum going in a downward buyers market. The communication was excellent and they are both approachable and knowledgeable in the local area. They both worked hard to entice buyers and the property sold in a multi offer situation.

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