Sue's profile

Sue's reviews

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Sue has 137 reviewsacross 9 different locations, showing 12.
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Sue's qualities as told by our client reviews: detail-oriented, reliable, responsive, friendly, supportive, clear communication, local expert.
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Seller review
Sue and Owen have attention to detail, are kind in their guideance and achieve best results.
over 2 years ago
Sue and Owen have attention to detail, are kind in their guideance and achieve best results.

On the initial meeting Sue and Owen were warm and friendly and put my mind at ease. They were honest in their assessment of what was needed to get my home ready for sale. Their attention to detail was factual and helped me get my home ready for sale. Its before state would not have achieved the lovely $$$$$$$$ I ended up getting. On photo day making my home presentation look amazing they helped me move furniture and show case my home. The photographers were a dream so kind and friendly, explaining how it is done as they took photos at different angles. The photos sold my house in the end. Come Auction day I was greeted warmly by Sue and Owen, they talked me through the process in easy to understand manner. SOLD!!! It was the best feeling achieving the sold result. Thank you from the bottom of my heart Sue and Owen.

Seller review
Sale of 6 Hadley wood drive Wattle downs
over 2 years ago
Sale of 6 Hadley wood drive Wattle downs

Both Sue & Owen have been outstanding real estate agents for the Wattle Downs area. There knowledge of the housing market has been outstanding & taking me through the house selling process for me . They have both been very kind & friendly through this sale process of my property. I would highly recommend them to any other sellers thinking of selling or buying a property in the Wattle Downs suburb. My place sold in a very short period of time thanks to there knowledge in the housing market . Much appreciated from the both of these outstanding real estate agents for Barfoot & Thompson. Kind regards Shane

Seller review
Sue and Owen -an Outstanding Duo!
over 2 years ago
Sue and Owen -an Outstanding Duo!

Sue and Owen are both very knowledgable about the market, both in our local area and beyond. They were able to draw on this knowledge to help us make informed decisions about the sale of our house in the current market Their excellent advice was much appreciated. Both Sue and Owen are very professional in every way and the well -being and positive outcomes for their clients are their top priority. Their communication was outstanding- face to face, emails, texts, and phone conversations. We were very well informed of the process every step of the way. We felt totally supported by Sue and Owen in what can be a stressful time and we could not have had better agents. From reading other reviews and talking with people who have worked with Sue and Owen when selling their house, we had high expectations. We were certainly not disappointed- our expectations were exceeded! Both Sue and Owen are outstanding in every way- a great team! THANK YOU Sue and Owen!

Seller review
Professional & knowledgeable
over 2 years ago
Professional & knowledgeable

The best consultant you can have nothing was too much bother and always happy to help.

Seller review
Awesome experience!
over 2 years ago
Awesome experience!

Sue & Owen did an amazing job helping us through the selling process and helped to make each step as stress free as possible.

Seller review
Highly professional - great service.
over 2 years ago
Highly professional - great service.

Sue and Owen understand the market at Wattle Downs and are well placed to provide advice to vendors in the area. They understand what buyers are likely to want in a home and provided good advice on how to declutter and present our home to create the best impression. They were highly professional in their interactions with us, polite, respectful and took care to deliver the service that they promised. We would unhesitatingly recommend them to others.

Seller review
professional friendly and extremely helpful
over 2 years ago
professional friendly and extremely helpful

I would reccomend Sue and Owen to any one . they are a credit to your Company. I have lived in Wattle Downs for 14 years and can honestly say Sue Matete name has always been mentioned in high esteem. Both of these lovely people compliment each other and I personally felt at ease with them. To me they are the reason I dealt with Barfoot , Their reputation is second to none. Thank you Sue and Owen.

Seller review
Seamless Sale, Pro & Friendly – Top Choice!
over 2 years ago
Seamless Sale, Pro & Friendly – Top Choice!

We wanted to take a moment to express our sincere appreciation for the outstanding service provided by Sue Matete and Owen Roberts during the recent sale of our home. Having worked with Sue eight years ago when purchasing our house, choosing her as our real estate agent for the sale was an easy decision, and we must say, it was the right one. From the outset, Sue and Owen demonstrated the highest level of professionalism. They patiently guided us through the entire selling process, ensuring that we fully understood each step along the way. Their responsiveness and clear communication were commendable, making them readily available for any questions or concerns that arose during the process. The advice they provided was not only valuable but also delivered promptly, reflecting their dedication to ensuring our peace of mind throughout the sale. One of the standout aspects of working with Sue and Owen was the transparency and honesty they maintained throughout. There were no hidden agendas, and the entire process unfolded exactly as they had explained. This level of trust and reliability is rare in the real estate industry, and it truly set them apart. When it came to the auction, Sue and Owen's reassuring presence played a crucial role in easing our nerves. Their professionalism extended beyond the transactional aspects of the sale; they were warm, friendly, and approachable, making the entire experience more pleasant. If you're looking for a real estate team that combines professionalism with a personal touch, Sue Matete and Owen Roberts are the ones to choose. They not only ensure a smooth and hassle-free home sale but also go above and beyond to make the entire process a positive and memorable one. We wholeheartedly recommend Sue and Owen to anyone in need of exceptional real estate services. Thank you, Sue and Owen, for your outstanding work and commitment to your clients.

Seller review
Dream team
over 2 years ago
Dream team

Sue and Owen are the best!!! They made the home buying/selling process an absolute breeze. We were provided with expert advice and steered in the right direction every step of the way. My husband and I appreciated the honesty and transparency throughout the entire process. We would recommend them to anyone in a heartbeat!

Seller review
Professional agents- a pleasure to work with
over 2 years ago
Professional agents- a pleasure to work with

Sue and Owen were an absolute pleasure to work with. They were always quick to respond, thorough in their explanations, and truly had our best interests at heart. They made the entire process seamless and we are so grateful for their hard work and dedication. They were on top of every detail, from the initial listing to the final closing. Their professionalism, knowledge, and kindness made the whole experience a more pleasant one. Thank you Sue and Owen you are truly masters at what you do.

Seller review
Exceptional Market Knowledge and Outstanding Professionalism
over 2 years ago
Exceptional Market Knowledge and Outstanding Professionalism

Sue Matete and her colleague Owen Roberts exceeded my expectations with their exceptional market knowledge, communication skills, and professionalism. Their expertise in the market is extensive, and their communication was impeccable throughout the entire process. Sue and Owen's professionalism shone through in their prompt responses to all my queries and their willingness to offer valuable insights. Their advice on enhancing property value was invaluable, and their marketing strategies were top-notch, resulting in excellent property presentations. I wholeheartedly recommend Sue Matete and Owen Roberts to anyone looking to sell their property. Their dedication, knowledge, and commitment to their clients make them outstanding real estate agents

Seller review
Amazing to work with
over 2 years ago
Amazing to work with

Going through separation and gave ok advice and got multiple offers as soon as listed. Great communication. Do believe we should have started with higher start or price negotiable as per other listings.

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