Sue's profile

Sue's reviews

  5  
Sue has 137 reviewsacross 9 different locations, showing 12.
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Sue's qualities as told by our client reviews: detail-oriented, reliable, responsive, friendly, supportive, clear communication, local expert.
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Seller review
Sue and Owen An absolute pleasure to have met very knowledgeable professional hard working Wonderful
26 days ago
Sue and Owen An absolute pleasure to have met very knowledgeable professional hard working Wonderful

Sue and Owen are very reliable and helpful in every way marketing skills reliability with review's and advice keeping us informed with potential buyers, who and who not to deal with, very helpful guidance, what is needed to be done with house preparation and guidance with staging the house,filling out forms,knowledge with legal advice and auction advice and guidance. I truly think you would go along way to find two very hard working professional real estate people, Every part of my experience selling the house was explained and laid out to make this alot easier for me to understand and accept what was necessary to make things alot more comfortable. Sue and Owen thank you both very kindly Absolutely Marvelous

Seller review
Fantastic
26 days ago
Fantastic

Sue and Owen were fantastic to work with throughout the sale of my parents' house. They were professional, knowledgeable, and their knowledge and expertise were evident throughout the entire process. What really stood out was how they handled any problems or issues as they arose. They were proactive, responsive, and worked hard to ensure everything stayed on track. They were also compassionate and understanding of the circumstances surrounding the sale, which meant a great deal to our family. Sue and Owen made what could have been a stressful process much easier, and we are very grateful for their support and expertise. I would highly recommend them to anyone looking to sell their property.

Seller review
our fourth time working with Sue Matate and Owen Roberts
about 1 month ago
our fourth time working with Sue Matate and Owen Roberts

We have just sold 13 Waituarua Drive, marking our fourth time working with Sue Matate and Owen Roberts, and once again, they delivered a fantastic result. Right from the start, they actioned everything quickly to get us on the market without delay. Their communication throughout the campaign was flawless; we received detailed weekly feedback and they were always incredibly responsive to any questions we had. What we appreciate most about Sue and Owen is their attention to detail. They took the time to truly get to know the unique features of our house and looked after the property impeccably during viewings. Their selling advice was spot-on, backed by an excellent, up-to-date knowledge of the local market. If you want agents who are professional, knowledgeable, and genuinely care, we cannot recommend Sue and Owen highly enough! Their local market knowledge and selling advice are top-notch. Thank you both!

Seller review
Experienced Agents who were perfect for our unique property.
about 2 months ago
Experienced Agents who were perfect for our unique property.

Sue and Owen showed how experienced, professional and knowledgeable they are as Real Estate Agents when it came to selling our unique property which we had owned for 29 years. They have great relationships with many professional people to answer any difficult questions that arise. Our property was listed and sold within a few weeks. We new from the moment we wanted to sell that Sue and Owen were the perfect team to help us achieve a successful sale. Their negotiation skills achieved what we wanted. Selling our first home after so long was made easy thanks to Sue and Owen being there every step of the way to provide advise no matter the time of day or night, their communication was so helpful and reassuring. Adam and Tracey

Seller review
A very smooth transaction
about 2 months ago
A very smooth transaction

Good market knowledge and negotiation skills . Sue has sold 3 houses for us and has gone the extra mile helping us with trade people

Seller review
Treated like family
2 months ago
Treated like family

Sue and Owen showed geniune concern for our well-being and understanding of the selling process. They took the time to support us, as ageing customers, and explained things in a way we could understand. We felt heard and knew what was happening every step of the way. We could not be happier with the way things have gone. Highly recommend Sue and Owen for their knowledge, care and professionalism.

Seller review
Sue and Owen did a fantastic job.
3 months ago
Sue and Owen did a fantastic job.

Sue and Owen communicated well at all times, answering all our questions and suggesting options we hadn't considered. We were very happy with the professionalism shown but also thier ability to convey warmth and trust in thier abilities.

Seller review
Exceptional Service!
3 months ago
Exceptional Service!

Sue & Owen were exceptional & all that I would have expected from a truly professional Real Estate Agent and I would not hesitate to recommend them to anyone who is intending listing their property.

Seller review
Excellent communicators with great knowledge
4 months ago
Excellent communicators with great knowledge

Sue and Owen make a great team and were awesome to deal with. They walked us through each stage of the process with clear explanations from start to finish. They were always available to answer questions and meet with us at a time that suited us even if this was in the evenings. Sue and Owen both have great knowledge of the area and were very professional in their approach. We were continually updated with how the open homes went and any enquires made about the property. When we had a sale through another agent in the office, Sue and Owen continued to help and explain the process which we really appreciated. I would use Sue and Owen to sell any future homes of ours.

Seller review
Highly recommend sue and owen
4 months ago
Highly recommend sue and owen

We had a great experience selling our home with Sue and Owen. From the beginning, they were incredibly friendly, approachable, and easy to work with. They took the time to really understand our situation and explained the process clearly, which made everything feel much less stressful. Their knowledge of the market and attention to detail gave us a lot of confidence throughout the sale. Sue and Owen were always available to answer questions and kept us well informed every step of the way. Their professionalism, communication, and genuine care made the whole experience smooth and positive. We would happily recommend Sue and Owen to anyone looking to sell their home.

Seller review
A great marketing campaign, effective communication underpinned by "lived" local market expertise.
4 months ago
A great marketing campaign, effective communication underpinned by "lived" local market expertise.

We were extremely impressed with Sue and Owen throughout the entire sales process. Their communication style was clear, proactive and reassuring from start to finish. We always felt well informed and confident in the decisions being made as they kept us updated at every stage and were readily available to answer questions. Sue and Owen developed a strong, well-executed marketing campaign that generated excellent interest in the property, evidenced by 17 groups attending the first open home. Their strategy clearly resonated with the market and positioned the property effectively. Their market knowledge was a real strength. Having lived in the area themselves, they brought valuable local insight and a deep understanding of buyer behaviour, pricing expectations, and neighbourhood appeal. This gave us confidence that the property was being represented authentically and strategically. When it came to negotiations, they demonstrated skill, composure, and excellent tactical judgement. They managed buyer engagement professionally and secured a favourable sales outcome that we were pleased with. Overall, Sue and Owen delivered a highly professional service and achieved a great result. We would confidently recommend them to anyone looking to sell in Wattle Downs

Seller review
Extremely market knowledgeable  & great communication.
7 months ago
Extremely market knowledgeable & great communication.

In a slow market and being a novice vendor I relied heavily on the advice from both Sue Matete and Owen Roberts on how to market & present property They were both available anytime I had questions and went above and beyond what was expected. I would thoroughly recommend them both as Agents for your property.

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