Sue's profile

Sue's reviews

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Sue has 134 reviewsacross 7 different locations, showing 12.
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Sue's qualities as told by our client reviews: honest, reliable, responsive, friendly, supportive, clear communication, local expert.
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Seller review
5 Star Review for Sue and Owen
about 1 year ago
5 Star Review for Sue and Owen

I recently had the pleasure of working with Sue Matete and Owen Roberts to sell my home, and I couldn’t be more impressed with their service. From the initial consultation to the final sale, the entire process was smooth and stress-free. Sue & Owen are incredibly professional, knowledgeable, and always kept me informed every step of the way. They provided great advice on how to prepare my home for sale and helped me set a competitive price. Their marketing efforts were outstanding, showcasing my property beautifully with high-quality photos and a well-crafted listing that really highlighted the best features of my home. What stood out to me the most was their excellent communication. They were always available to answer questions, update me on viewings, and give me feedback. They went above and beyond to ensure I felt supported, and their hard work paid off with a quick sale at auction. I would highly recommend Sue & Owen to anyone looking to sell their home. Their expertise, professionalism, and dedication made all the difference. Thank you for making the selling process so easy and successful!

Seller review
Highly recommended agents, A+++
about 1 year ago
Highly recommended agents, A+++

It has been a real pleasure working with Sue and Owen with the sale of mum and dad's house. Nothing was too much trouble and they certainly go the extra mile. They are knowledgable and professional, with attention to detail in order to achieve the best results.

Seller review
Calm, caring expert professionalism does exist!
about 1 year ago
Calm, caring expert professionalism does exist!

Sue's calm and caring personality coupled with a high standard of professionalism made this experience easier for us. Sue took a lot of time to get to know us properly. She is patient and explains the process in a calm and clear way. She goes the extra mile with supporting in very practical ways and makes you feel she is walking beside you through this process.

Seller review
Knowledgeable, professional and friendly
over 1 year ago
Knowledgeable, professional and friendly

Sue and Owen have been fantastic in helping us sell our loved family home. Always helpful and willing to go the extra mile both for us as sellers and for the buyers. Thank you so much for all your help!

Seller review
Absolute professionals with a genuine desire to deliver top quality service
over 1 year ago
Absolute professionals with a genuine desire to deliver top quality service

It was real pleasure to have Sue and Owen list for us in what became a seamless process thanks to their professionalism. Throughout the entire process we felt completely supported and knew they were working with our best interests at the forefront. They certainly delivered and exceeded all expectation. Sue and Owen have a well deserved reputation.

Seller review
Best in Wattle Downs!
over 1 year ago
Best in Wattle Downs!

We're so glad we went with Sue and Owen. They were professional and knowledgeable every step of the way. Super responsive and best of all got a us a great price! We would recommend them to anyone.

Seller review
Spot on advice, delivered above expectations!
over 1 year ago
Spot on advice, delivered above expectations!

Great communicator. Quick, clam and responsive. Kept me up to date and informed throughout and made the whole experience seamless with minimal stress. Delivered above expectations. Highly recommend.

Buyer review
Above and Beyond
over 1 year ago
Above and Beyond

We recently took possession of our new home and we are happy with the service received from Sue and Owen. They made the entire process smooth, promptly solving any issues. Sue and Owen were always approachable and made us feel valued. Thank you Sue and Owen.

Seller review
Exceptional!!!
over 1 year ago
Exceptional!!!

Sue & Owen are the most knowledgeable, genuine and helpful agents we have ever encountered. We were selling our property from overseas and we were nervous on how we would manage the whole process. Sue and Owen explained everything clearly, understood our expectations and helped us throughout the process. They helped prepare our home for the sale advising us of all the key things buyers are looking for. They organised quotes and access for all the trades and ensured the house was ready for open home as quick as possible. They helped us through the auction process and getting a deal finalised. Post sale they ensured the house was ready for handover taking time to even vacuum our house. I cannot thank them enough for making our life so easy throughout the sale process. I highly recommend both Sue & Owen and now know with first-hand experience why they are the top sales team in Wattle Down / Manukau.

Seller review
very very nice agents!
over 1 year ago
very very nice agents!

they are my agents. They can communicate with me easily,so patient, and have a clear approach to problem-solving.

Seller review
Professionalism and experience!
over 1 year ago
Professionalism and experience!

Sue and Owen were knowledgeable and professional throughout the whole process of selling Mum’s house. They were thoughtful and considerate, and genuinely worked for the best result for Mum. Communication was excellent. They are a wonderful team and I wouldn’t hesitate to recommend them to anyone who wants honest, down-to-earth and professional real estate services!

Seller review
Experience, Knowledgeable, Professional, Friendly
over 1 year ago
Experience, Knowledgeable, Professional, Friendly

We bought our first home through Sue and Owen, and four years later we chose to employ their services again as we'd been really happy with how friendly, supportive and helpful they were. They didn't disappoint, with this caring but professional manner displayed all throughout the selling of our home and on our buying journey again. They went out of their way to give knowledgable and honest advice, while taking time to get to know us and what our aspirations were. They were always very responsive and attentive, and made the whole process as stress free as possible. I'd highly recommend choosing Sue and Owen as your property agents.

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