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Our reviews

  5  
109 reviewsacross 9 different locations, showing 12.
Our qualities as told by our client reviews: patient, responsive, well-prepared, supportive, friendly, local expert, clear communication.
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Buyer review
A True Credit to the Industry – Heidi & Lucy
28 days ago
A True Credit to the Industry – Heidi & Lucy

Heidi and Lucy were absolutely incredible in helping us purchase our home. From our very first interaction, we felt completely at ease with them. They were honest, upfront and transparent throughout the entire process. There was never any beating around the bush or pressure to make a decision. Instead, we always felt informed, supported and, most importantly, like they were genuinely in our corner. What made Heidi and Lucy so special was how much they genuinely cared. We never felt like just another transaction. They were truly rooting for us and always had our best interests at heart. They celebrated the wins with us, reassured us through the stressful moments and were genuinely invested in helping us achieve our goal. It felt like they were just as excited as we were when everything started coming together. Their communication was exceptional. They kept us informed every step of the way, were always happy to answer our questions and made us feel like we could pick up the phone and call whenever we needed to. Nothing was ever too much trouble. They have such a rare balance of being friendly, casual and incredibly easy to talk to, while also being extremely professional, knowledgeable and genuine. Their positive energy made what could have been a stressful experience feel exciting and enjoyable. Looking back, we genuinely couldn’t have asked for better people to guide us through such a huge milestone. They didn’t just help us buy a house — they helped us find our home, and we will always be grateful for that. If you’re looking for agents who are honest, genuine, supportive and truly care about their clients, we couldn’t recommend Heidi and Lucy highly enough. They are an absolute credit to the industry!

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Seller review
Professional and Fun!
28 days ago
Professional and Fun!

Lucy and Heidi were great to work with on our recent house sale. They were pragmatic, helpful and fun! They helped make a stressful process easy and I recommend them to anyone thinking of selling their home.

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
Great communication
29 days ago
Great communication

Caitlin has been great communicating with us regarding the purchase of our new property.

Jacynda & Caitlin

Jacynda & Caitlin

  5   (29 reviews)
Seller review
Great Agent.
about 1 month ago
Great Agent.

Incredibly helpful with marketing advice and knowledgeable with the current market. Good honest communication. Thankyou for supporting us moving forward.

Natasha Banner

Natasha Banner

  5   (48 reviews)
Buyer review
Incredibly helpful and supportive
about 1 month ago
Incredibly helpful and supportive

Throughout the whole process of buying our first house Heidi helped us along every step of the way. She was professional, kind and patient, answering any questions we had. It led to a much smoother and enjoyable process in comparison to other times.

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
Excellent communicators and very knowledgeable.
about 1 month ago
Excellent communicators and very knowledgeable.

We found Jacynda & Caitlin to be most helpful in what can be a stressful time. All our questions were answered promptly and they made the process run very smoothly. We would be happy to recommend this dynamic duo for all your real estate needs.

Jacynda & Caitlin

Jacynda & Caitlin

  5   (29 reviews)
Seller review
Great Team !
about 2 months ago
Great Team !

Working with Jacynda and Caitlin throughout our sale and purchase of properties has been nothing but top class. From the beginning they made the whole process feel so easy. Whilst I was very nervous about the big decisions they supported and helped every step of the way. Their knowledge gave us confidence and I feel they went above and beyond for us. I would recommend them to anyone selling or buying in the manawatu. We would like to both thank you very much for everything.

Jacynda & Caitlin

Jacynda & Caitlin

  5   (29 reviews)
Seller review
The Pinnacle of Real Estate - Natasha Banner
about 2 months ago
The Pinnacle of Real Estate - Natasha Banner

From the moment we engaged with Natasha, we knew we had made the right choice. She is genuinely the pinnacle of what a real estate agent should be. She was incredibly professional while also being warm, genuine and so approachable. Throughout the entire process, we always felt comfortable and, most importantly, that she was truly in our corner. Her communication was flawless. She kept us informed every step of the way, was completely transparent and never left us questioning what was happening. We always knew we could ask anything and would get an honest answer. Natasha’s knowledge was second to none. She had an incredible understanding of the current market, our local area and the buyers we needed to reach, and her marketing strategy was spot on. She was also extremely knowledgeable about the more complicated aspects of our property, including council matters, consents and boundaries, which became particularly important during our sale. We always felt we were in the safest and most capable hands. What truly sets Natasha apart is how much she genuinely cared. She took a real interest in us, our lives and what was important to our family. We never felt like just another property or another sale — we felt valued, supported and genuinely looked after. Selling a home is stressful and emotional, but Natasha gave us complete confidence from start to finish and took so much of the stress out of the process. We honestly could not recommend Natasha highly enough. Thank you, Natasha, from the bottom of our hearts. We are so grateful to have had you by our side through such an important chapter for our family. You put so much care, time and effort into selling our home, and it was clear throughout that you genuinely wanted the very best for us. We couldn’t have asked for anyone better, and we feel incredibly lucky to have had you in our corner.

Natasha Banner

Natasha Banner

  5   (48 reviews)
Seller review
Jacynda provided our family a service with a personal touch, and made the process stress-free.
about 2 months ago
Jacynda provided our family a service with a personal touch, and made the process stress-free.

Jacynda and Caitlin were great to deal with when selling our mother’s house. Communication was excellent, with regular updates and clear advice throughout the process. Their patience, respect and compassion made what was quite an emotional time for our family so much easier. They showed excellent knowledge of the local market and handled the negotiations confidently and professionally. We really appreciated all their support and would happily recommend them to anyone looking to sell their home.

Jacynda & Caitlin

Jacynda & Caitlin

  5   (29 reviews)
Seller review
Genuine and professional manner and great results
about 2 months ago
Genuine and professional manner and great results

We were in need of a fairly quick sale and a good price, so a lot to ask in mid winter. However Jacynda and Caitlin got things moving very quickly and always followed up on buyers until they got a great offer. Genuine and helpful professional manner, easy to communicate with. We are very happy with our results.

Jacynda & Caitlin

Jacynda & Caitlin

  5   (29 reviews)
Seller review
Great communicators with fresh ideas to market a property.
2 months ago
Great communicators with fresh ideas to market a property.

Caitlan and Jacynda were an absolute pleasure to work with. Their fresh ideas, professionalism, and genuine commitment to achieving the best outcome really stood out. They consistently went above and beyond, keeping me informed throughout the process and making everything feel seamless and stress-free. I highly recommend Caitlan and Jacynda to anyone looking for outstanding service and results. Their dedication, attention to detail, and willingness to go the extra mile truly set them apart. Thank you both for such a fantastic experience!

Jacynda & Caitlin

Jacynda & Caitlin

  5   (29 reviews)
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Tremain Real Estate Manawatu
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