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Our reviews

  5  
109 reviewsacross 9 different locations, showing 12.
Our qualities as told by our client reviews: patient, responsive, well-prepared, supportive, friendly, local expert, clear communication.
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Seller review
Outstanding Service & Seamless Communication
4 months ago
Outstanding Service & Seamless Communication

Jacynda was absolutely amazing to work with! She made the entire process so easy and stress-free with her great communication, professionalism, and genuine care. Being in another country, we especially appreciated how easy she made communicating and keeping us updated every step of the way. We also loved how both her and Natasha didn’t mind working around our schedule with a little one to present offers which was incredibly helpful. We couldn’t recommend her more highly. Thank you again, Jacynda!

Jacynda Murray

Jacynda Murray

  5   (30 reviews)
Seller review
Simply the absolute best!
4 months ago
Simply the absolute best!

From the beginning I knew we were in safe hands. It’s been one hell of a journey, but one she never gave up on. Natasha Banner is simply the best—an absolute 5-star experience from start to finish. Her responsiveness is second to none. No question was ever left unanswered, and she was always quick to reply, no matter the time or complexity of the situation. That level of communication gave us real confidence throughout the entire process. Natasha’s market knowledge is outstanding. She clearly understands the industry inside and out, and her guidance was always spot-on—whether it was pricing, timing, or navigating challenges along the way. She made what could have been a stressful experience feel manageable and well thought out. What truly makes Natasha stand out is her dedication and genuine care. She doesn’t just go through the motions—she fights for her clients and stays committed, even when things get tough. Her perseverance and positive attitude never wavered, and that made all the difference. We couldn’t have asked for a better agent and would recommend Natasha to anyone without hesitation.

Natasha Banner

Natasha Banner

  5   (48 reviews)
Seller review
Excellent communication. Extremely professional, knowledgeable and personable.
4 months ago
Excellent communication. Extremely professional, knowledgeable and personable.

What a ride! We can’t thank Natasha and the team at Tremaine’s enough for their support, knowledge and belief. This one took a bit longer than we thought but through the whole process Natasha kept us well informed not only on our house but what the rest of the market was doing and how it was moving. She offered ideas and support to get that SOLD sign!

Natasha Banner

Natasha Banner

  5   (48 reviews)
Seller review
Excellent market knowledge, great to work with
4 months ago
Excellent market knowledge, great to work with

Natasha is a very knowledgeable, friendly, professional and efficient agent. Very easy to work with, and has great communication, always available for any questions or queries. Natasha made the selling process very easy. Would highly recommend working with Natasha.

Natasha Banner

Natasha Banner

  5   (48 reviews)
Seller review
Much Aroha for Team H & L
5 months ago
Much Aroha for Team H & L

We really appreciated Heidi and Lucy's collaboration throughout the entire process and admire their ability in building connections with buyers on our behalf. Our home was on the market when we moved regions and it was quite the relief to have Heidi and Lucy keeping an eye on it for us. On a personal note Heidi, we thank you for your part in the community. Your investment financially and time-wise in the Bulls Rugby Club and Community Center provided us with many extracurricular activities for our foster son to learn vital skills, find friendship and community in ways he had not experienced before. You shaped that little boys life without knowing it and made his time in care that little bit more fun. Lucy, we thank you for being so hands on throughout the entire process and being Heidi's right hand woman for we know she couldn't do all the above without you! We see such a bright future for you and have loved witnessing some of your first year as the official Heidi Lucy Team. Your sweet joy lights up any room! Keep being you! And to both, thank you for your joy in a really tough few months. You amaze me with your ability to be both more than full time agents while being hands on loving mums. We selected Heidi and Lucy based on not only sales stats but their ability to sell homes at asking price and they delivered. If I was to add any constructive criticism I could only say don't be afraid to seek clarification on what vendors need or are attempting to communicate as it may reduce any minor confusions but other than this minor detail of being human/growing/always learning... wonderful work gals. You'll be seeing us around again soon and we look forward to seeing your smiling friendly faces. Advice to vendors/what we learnt from the gals, the perfect buyer made for your home is always going to find your listing in perfect timing/when you are truly ready, seek to learn the process, no question is too silly and dress your home in it's best. Arohanui, The L's

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
Great communication
5 months ago
Great communication

Heidi and Lucy had great communication skills, and any questions I had they had all the answers I needed or quickly sourced them for me. They made the whole process run so smoothly and efficiently.

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
High recommend
5 months ago
High recommend

We’re proud to say we made it happen and secured our home and having the right agents alongside us made all the difference. Their communication, guidance, and professionalism throughout the process were spot on. Everything was handled smoothly and efficiently, and we always felt well supported. Would definitely recommend.

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
Lucy was great and made everything easy
5 months ago
Lucy was great and made everything easy

Lucy accommodated our requests for viewing and information promptly and in a friendly manner. The negations with the existing home owner were handled respectfully and the end result is one we are happy with. Thanks Lucy.

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
Very professional and accommodating both of them.
5 months ago
Very professional and accommodating both of them.

They are helping us throughout the whole process with detail and accurate, the explanation is full of knowledge step by steps I really satisfied what the outcome from the beginning to the end I highly recommended for the job well done, appreciate that we met them. Cheers

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Seller review
Positive and hardworking
6 months ago
Positive and hardworking

Heidi and Lucy excelled in selling our home. They were very driven, motivated and made the process very smooth for us. We were very happy with the result and excited for the purchases of our home to enjoy what we have loved. Thank you Heidi and Lucy

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Buyer review
They Shine Bright like a diamond
6 months ago
They Shine Bright like a diamond

As a first home buyer, Lucy was great at explaining the steps needed when I first went through the house. Heidi took over from there and she was great, let me go through again a few times, explained process's and communicated at every step. I would recommend Heidi and Lucy to all!

Heidi & Lucy Real Estate

Heidi & Lucy Real Estate

  4.9   (54 reviews)
Seller review
Efficient and good communication
6 months ago
Efficient and good communication

We chose Natasha at Tremains as we felt confident from the outset that she would achieve what we wanted with her knowledge of the market and good marketing skills. Before and during the sale process we got good advice and communication was excellent throughout.

Natasha Banner

Natasha Banner

  5   (48 reviews)
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Tremain Real Estate Manawatu
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