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Our reviews

  4.9  
116 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: honest, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Seller review
Friendly and very easy to talk to
7 months ago
Friendly and very easy to talk to

Very good knowledge of the current market. Communication was excellent. couldn't have asked for more. Would definitely go with Sacha again.

Sacha PocockPenny Lyons
Seller review
What You Want In A Land Agent
7 months ago
What You Want In A Land Agent

Having bought and sold several properties over the years, it was easy to compare past experience with Sasha as our agent. Firstly, we were impressed with her local knowledge and contacts with related companies we needed. Her communication, market knowledge and positivity cannot be faulted.

Sacha PocockPenny Lyons
Buyer review
Service with smile!
7 months ago
Service with smile!

Sacha had excellent communication throughout the process and patient with setbacks I had, I’ve had some challenging deals in the past and this was a breeze! Would recommend to anyone looking to buy or sell. Cheers

Sacha PocockPenny Lyons
Seller review
Excellent Team
10 months ago
Excellent Team

Both Penny & Sacha were very helpful and a change in the market helped get a great result in a short time. One or other of these women kept in touch to let me know progress and I really recommend Penny & Sacha to anyone wanting quality service.

Penny Lyons
Buyer review
Truly Grateful
about 1 year ago
Truly Grateful

Sasha has an absolute pleasure to work with. Her and the team made the entire process so easy and stress-free. We’re so grateful for their kindness, honesty, and genuine care — we couldn’t have asked for a better experience!

Sacha PocockPenny Lyons
Seller review
Very happy
over 1 year ago
Very happy

Penny and Sasha were great throughout the whole process. Penny communicated fully throughout, she made sure we were trying a variety of sale methods to try to get a result and we were happy with the price we achieved. She was honest, open and went the extra mile throughout. Recommend absolutely!

Sacha PocockPenny Lyons
Seller review
Penny and Sacha and Team Penny and Sacha
over 1 year ago
Penny and Sacha and Team Penny and Sacha

Penny and Sacha have a broad understanding of the housing market in Taupo. They were very professional and kept us well informed after each open home. In today's housing market they achieved a quick and satisfactory sale for us and it was a pleasure working with them.

Penny LyonsSacha Pocock
Buyer review
Readily available
over 1 year ago
Readily available

As buyers our timing was impacted by several issues: health, hospitalisation, early possession of home sold, mistaken mover’s date and staying in several temporary accommodation. Yet, all was eased with Penny ensuring seamless interventions: facilitating solutions, responding promptly to potential problems and maintaining professional engagement at every level. No doubt back-up was provided by a competent team in the office. For that, we are appreciative.disorganised chaos dissipated and coherent interactions prevailed.

Penny LyonsSacha Pocock
Buyer review
Seamless purchase
over 1 year ago
Seamless purchase

Sacha was great to deal. She replied to my responses very quick with no trouble, I would recommend team Penny & Sacha. Thanks ladies

Sacha PocockPenny Lyons
Seller review
Highly recommend!
over 1 year ago
Highly recommend!

Penny & Sacha were an absolute pleasure to work with from start to finish. Their professionalism, efficiency, and attention to detail made selling our property a smooth and stress-free experience. They provided clear communication, expert advice, and handled everything with great care and I couldn’t be happier with the outcome.

Penny LyonsSacha Pocock
Seller review
Total commitment!!
over 1 year ago
Total commitment!!

Thank you for all the hard work and commitment to selling our home Would highly recommend and use your services again!!

Penny LyonsSacha Pocock
Buyer review
They are an amazing team.
over 1 year ago
They are an amazing team.

They have gone above and beyond with every aspect of this purchase. Their knowledge and helpfulness are a credit to the kind of people they are.

Sacha PocockPenny Lyons
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