Our profile

Our reviews

  4.9  
116 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: honest, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Great Service!
about 3 years ago
Great Service!

Been in my home for over 40 years so it was a big deal to sell up and move on. Sacha and Penny were amazing and made me feel comfortable throughout the entire process. Thanks so much!

Penny Lyons
Seller review
Thanks so much!
about 3 years ago
Thanks so much!

We have just bought and sold a property with Penny and Sacha! They have been brilliant - Sacha has kept us in the loop at all times and worked extremely hard to get both deals across the line! Thanks heaps

Penny Lyons
Seller review
Fabulous professional team
about 3 years ago
Fabulous professional team

Selling was a such an easy process with Sasha Fabulous teamwork and kept totally updated with buyer enquires & open home feedback Absolutely no hesitation in recommending, couldn’t have asked for better service or outcome

Penny Lyons
Seller review
An Exemplary Experience
over 3 years ago
An Exemplary Experience

We could not recommend Penny, Sacha & the team at Sotheby's Taupō highly enough. They were a dream to work with ... highly professional, very supportive and empathetic, provided high quality marketing materials and excellent advice that produced great results. The process was smooth and seamless, and nothing was too much trouble. They were not only great representatives of the property and the family, but matched a buyer who will continue to love this home.

Penny Lyons
Buyer review
Great communicators
over 3 years ago
Great communicators

Positive, professional and a pleasure to deal with at every step of the way.

Penny Lyons
Buyer review
Amazing service
over 3 years ago
Amazing service

Thanks for everything and making it all happen so fast, can't wait to move into our new house.

Penny Lyons
Buyer review
Quick and fuss free sale
over 3 years ago
Quick and fuss free sale

Very professional and helpful in the process of us buying in Taupo. No pressure what so ever,guiding us through the sale. Very happy

Penny Lyons
Seller review
Outstanding Service
over 3 years ago
Outstanding Service

We would not hesitate to use Penny and Sacha again. Their direct communication style meant we understood what was going on, there was no pretence or unreal expectations and they were friendly, helpful and professional. A great team to work with.

Penny Lyons
Buyer review
Going the Extra Mile
almost 4 years ago
Going the Extra Mile

Penny and Sacha worked as an experienced team assisting with our purchase in Kinloch. They were punctual for all meetings and nothing was too difficult in assisting with local information, market knowledge, and interaction with the venders. Happy to recommend them as an effective team in Taupo real estate market.

Penny Lyons
Buyer review
Efficient and effective
almost 4 years ago
Efficient and effective

Penny and Sacha were wonderful to deal with. Their communication was excellent and their commitment to ensuring the process was smooth was great. We were out of town purchasers, therefore our needs were slightly greater than if we were local. Penny and Sacha ensured we were supported and our requirements were dealt with efficiently. Thanks so much!

Penny Lyons
Buyer review
Happy Purchasers
almost 4 years ago
Happy Purchasers

Penny was very helpful and kept in touch throughout the whole process, kept us updated without being pushy.

Penny Lyons
Seller review
A mixed journey
almost 4 years ago
A mixed journey

We have chosen to do an evaluation of agents & process as we have had a mixed journey through out the sale of our house. Penny Lyons was recommended to us by neighbours who had purchased through Penny & they really rated her. We were very happy with Penny’s presentation & chose her as our listing agent. Sacha was her assistant/acting agent. The major disappointment of our journey was when one sale fell through, the ink wasn’t dry on the contract! Penny did front this unfortunate situation & did continue to work our property. We were delighted when the sale was secure & sold sign at the gate! Penny delivered beautiful flowers & champagne.

Penny Lyons
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