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Our reviews

  4.9  
108 reviewsacross 17 different locations, showing 12.
Our qualities as told by our client reviews: reliable, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Super friendly and accessible
1 day ago
Super friendly and accessible

Penny was awesome to work with. She communicated really well always keeping us in the loop. She’s also just super easy to deal with—friendly, down-to-earth, and really listens to what you want. The best part is she’s not pushy at all, which we really appreciated. We never felt rushed or pressured into anything. Would definitely recommend Penny if you’re looking for someone who knows the market and makes the whole process feel easy.

Sacha PocockPenny Lyons
Buyer review
Excellent communicator and understanding of our requirements in a house !
8 days ago
Excellent communicator and understanding of our requirements in a house !

Both Sacha and Penny were very knowledgeable re the market , listened well to what we wanted in a house and followed up by showing us houses that had the features we wanted! Sacha was proactive in informing us about the open home of the house we purchased ! Thank you !

Penny LyonsSacha Pocock
Seller review
Sacha went above and beyond
about 2 months ago
Sacha went above and beyond

Sasha was great to work with, she always kept us up to date and went above and beyond making sure things were organised as we lived out of town so unable to sort ourselves. Would recommend them to others, it was a simple and stress free process.

Sacha PocockPenny Lyons
Seller review
Friendly and very easy to talk to
about 2 months ago
Friendly and very easy to talk to

Very good knowledge of the current market. Communication was excellent. couldn't have asked for more. Would definitely go with Sacha again.

Sacha PocockPenny Lyons
Seller review
What You Want In A Land Agent
2 months ago
What You Want In A Land Agent

Having bought and sold several properties over the years, it was easy to compare past experience with Sasha as our agent. Firstly, we were impressed with her local knowledge and contacts with related companies we needed. Her communication, market knowledge and positivity cannot be faulted.

Sacha PocockPenny Lyons
Buyer review
Service with smile!
2 months ago
Service with smile!

Sacha had excellent communication throughout the process and patient with setbacks I had, I’ve had some challenging deals in the past and this was a breeze! Would recommend to anyone looking to buy or sell. Cheers

Sacha PocockPenny Lyons
Seller review
Excellent Team
5 months ago
Excellent Team

Both Penny & Sacha were very helpful and a change in the market helped get a great result in a short time. One or other of these women kept in touch to let me know progress and I really recommend Penny & Sacha to anyone wanting quality service.

Penny Lyons
Buyer review
Truly Grateful
8 months ago
Truly Grateful

Sasha has an absolute pleasure to work with. Her and the team made the entire process so easy and stress-free. We’re so grateful for their kindness, honesty, and genuine care — we couldn’t have asked for a better experience!

Sacha PocockPenny Lyons
Seller review
Very happy
12 months ago
Very happy

Penny and Sasha were great throughout the whole process. Penny communicated fully throughout, she made sure we were trying a variety of sale methods to try to get a result and we were happy with the price we achieved. She was honest, open and went the extra mile throughout. Recommend absolutely!

Sacha PocockPenny Lyons
Seller review
Penny and Sacha and Team Penny and Sacha
about 1 year ago
Penny and Sacha and Team Penny and Sacha

Penny and Sacha have a broad understanding of the housing market in Taupo. They were very professional and kept us well informed after each open home. In today's housing market they achieved a quick and satisfactory sale for us and it was a pleasure working with them.

Penny LyonsSacha Pocock
Buyer review
Readily available
about 1 year ago
Readily available

As buyers our timing was impacted by several issues: health, hospitalisation, early possession of home sold, mistaken mover’s date and staying in several temporary accommodation. Yet, all was eased with Penny ensuring seamless interventions: facilitating solutions, responding promptly to potential problems and maintaining professional engagement at every level. No doubt back-up was provided by a competent team in the office. For that, we are appreciative.disorganised chaos dissipated and coherent interactions prevailed.

Penny LyonsSacha Pocock
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