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Our reviews

  4.9  
110 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: reliable, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
An excellent knowledge of this market and very knowledgeable about the tender process.
over 2 years ago
An excellent knowledge of this market and very knowledgeable about the tender process.

I approached Penny on seeing a property which would be going to tender a few hours later. I had just lost an offer for a house in Wharewaka and needed to find a house in my preferred area. I found 120 Harakeke Drive on line and immediately felt that this house would be just what I was looking for. A near new 4 bedroom house with a small garden. Penny arranged for me to view the house and guided me through the process of a sealed bid. Thankfully the vendors chose to work with me re the price as well as lining up our dates to match, saving me having to put my goods into storage. Penny also arranged with the vendors so I could visit the their laundry with my plumber, prior to moving in.

Penny Lyons
Seller review
Sacha Pocock - Exceptional, Persistent Service
over 2 years ago
Sacha Pocock - Exceptional, Persistent Service

Sacha's personable, persistent and professional manner was what drew us to her from the onset. Her excellent communication style with her honest, direct approach provided the magic formula that contributed to a rapid sale, with multiple offers in three weeks! Exceptional marketing advice and recommendations during and after the sale. We would highly recommend Sacha and Penny.

Penny Lyons
Buyer review
Sacha made the sale happen!!!
over 2 years ago
Sacha made the sale happen!!!

Extremely happy with all our dealings with Sacha, very professional and helpful.

Penny Lyons
Seller review
Energy, Communication, Delivery
over 2 years ago
Energy, Communication, Delivery

Penny and the Team were fantastic right from the get go. Clear energy and drive that was backed up by a well timed listing, which resulted in many views and a quick sale. From day 1, the communication was open and fast and we always knew what was going on. We highly recommend Penny and Team, absolutely our agent of choice.

Penny Lyons
Seller review
Honest, great communication and very supportive
over 2 years ago
Honest, great communication and very supportive

Readily available if we had any questions, offered great advice and open lines of communication helped make the selling process much easier.

Penny Lyons
Seller review
Unbelievable
almost 3 years ago
Unbelievable

We gave Sacha and Penny a tall order in terms of a time-frame to sell, and they 100% delivered for us. They were working hard in the background until the final few minutes and managed to get our sale across the line. I truly don't know if any other team could have achieved what they did. We are so grateful!

Penny Lyons
Buyer review
Great Service!
almost 3 years ago
Great Service!

Been in my home for over 40 years so it was a big deal to sell up and move on. Sacha and Penny were amazing and made me feel comfortable throughout the entire process. Thanks so much!

Penny Lyons
Seller review
Thanks so much!
almost 3 years ago
Thanks so much!

We have just bought and sold a property with Penny and Sacha! They have been brilliant - Sacha has kept us in the loop at all times and worked extremely hard to get both deals across the line! Thanks heaps

Penny Lyons
Seller review
Fabulous professional team
almost 3 years ago
Fabulous professional team

Selling was a such an easy process with Sasha Fabulous teamwork and kept totally updated with buyer enquires & open home feedback Absolutely no hesitation in recommending, couldn’t have asked for better service or outcome

Penny Lyons
Seller review
An Exemplary Experience
about 3 years ago
An Exemplary Experience

We could not recommend Penny, Sacha & the team at Sotheby's Taupō highly enough. They were a dream to work with ... highly professional, very supportive and empathetic, provided high quality marketing materials and excellent advice that produced great results. The process was smooth and seamless, and nothing was too much trouble. They were not only great representatives of the property and the family, but matched a buyer who will continue to love this home.

Penny Lyons
Buyer review
Great communicators
over 3 years ago
Great communicators

Positive, professional and a pleasure to deal with at every step of the way.

Penny Lyons
Buyer review
Amazing service
over 3 years ago
Amazing service

Thanks for everything and making it all happen so fast, can't wait to move into our new house.

Penny Lyons
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