It was a delight to have Jacqui Johnston and One Agency market and manage the sale of our family home. I went out to several agents to get their offerings, and Jacqui's was not only the sharpest but still provided everything being offered by others. Jacqui made sure we clearly understood the agreement, process, and provided great communication and updates on what each party needed to do for the best outcome. Jacqui made sure to be available for any random day/time and prospective buyer wanted a private tour, and continued to provide feedback on each of these to help us gauge the market. When offers started coming in, Jacqui presented them, but helped us to keep these in perspective. When the right offer came, Jacqui was ever timely and communicative in making sure all parties knew what the next steps were, and helped ensure the settlement went as planned. I can't recommend Jacqui highly enough for anyone looking for an agent to sell their family home here in Ōtepoti Dunedin.

Jacqui is delightful to deal with. Her market knowledge, and many years of experience shines through making our whole experience from initial purchase of home to eventual sell on has been easy and hassle-free.

I have recently purchased my first home in Dunedin. Being from Auckland, my knowledge of Dunedin's property market was limited. Jacqui was always open and honest with us, and we never felt pressured or mislead. Despite her busy schedule, she always answered our numerous phone calls and questions in regards to the property, and allowed us to view the house multiple times to ensure we were happy. Jacqui and her team have already organised for the house to be cleaned, tidied, and tenanted within the space of one week. Buying a home is extremely overwhelming; but thanks to Jacqui the process was a lot less stressful.

We had the pleasure of working with Jacqui Johnston, an exceptional real estate agent who made purchasing our first home, as seamless as possible. Her professionalism was commendable, going over and above what we felt was required. Jacqui has been kind and approachable. She has helped us to navigate the process of buying our first home for our whanau, giving us sound advice and direction, and making us feel confident and supported. Jacqui's dedication to excellence is praiseworthy, staying grounded in her mahi, and ensuring the best results for all involved. She has been transparent with us and our dealings throughout the whole process. Ko a matau mihi ki a koe, Jacqui.

It has been a real pleasure working on the sale of our house with Jacqui & Stephen’s easy going and friendly approach. We really appreciated their help and advice before, during & post sale, nothing has been too much trouble, and the communication has always been excellent. We would highly recommend the Johnston team.

We highly recommend Jacqui and Steve Johnston if you are looking to sell your house. In the current housing climate it has been challenging to say the least and it has taken a while for us to sell but through the whole process Jacqui and Steve have had empathy to our wishes but at the same time provided great advice and insight into the marketing of the property for sale. In essence we have worked well as a team and never felt any pressure to do anything we didn't want to do to get 'the sale'.

Thanks Jacqui for helping us in the smooth purchase of our new property, you communicated with us quickly and efficiently - fantastic!

Jacqui made selling my first house a breeze. After I unsuccessfully attempted to sell my house privately for months, I decided to call Jacqui. She was efficient, knowledgable, and clearly communicated each step and what I was required to do. From this experience, I have learnt a valuable lesson- to enlist the help of a hardworking real estate agent from the beginning! Would highly recommend to anyone planning to sell their house.

Jacqui have been amazing and very supportive in buying our first home . I think having the right person to guide you in this big step of your life is important and for us Johnston have been patient in our journey. She guided us all way through in getting what we were looking for. Thankyou once again !!

This is the second property that we have engaged Jacqui to sell. She gave us clear communication, outlined her market expectations, and communicated well with us while we were living elsewhere as she sold the house. We have recommended her to other potential buyers and sellers in Dunedin and will continue to do so.

With loads of experience which made the process simple and easy

Having moved from Dunedin to Auckland some years earlier, we needed an agent who could not only arrange the sale of our Belleknowes home, but also ensure it was well presented after having tenants. From arranging cleaning, tradesmen, painting and staging, it was all done willingly, and we never had to return to Dunedin at any stage. Jacqui and her team are amazing! Nothing was too much trouble and her advice and work was spot on. She kept us well informed at every stage so we always had a good idea of where the property was at in the process. Jacqui and Stephen really know their stuff and their experience not only made the process almost worry-free, but also achieved us a very reasonable price in what was a difficult market for sellers. We can't recommend Jacqui more highly!