From the time we walked through the front door for the open home, Jacqui was attentive without being overly so. She answered our questions and took the time with us to explain the process of buying a house, a new experience for us. She guided us and gave us options. Jacqui continued this great service when we wanted to bring our children and family through for a second viewing, it was at a time suitable to us outside of usual business hours. It then came time to discuss and look over the sale offer contract. Jacqui went out of her way to visit me at work, twice, which is no mean feat considering having to be let into a secure site. Jacqui on our behalf negotiated with the vendor and liaised with us seamlessly by going through the procedure, explaining each step without overwhelming us. No question was a silly question and we were never made to feel like we didn't know what the next step was or what was required. Communication was exemplary, offering advice and suggestions of the next step and what was required. Recommending lawyers and mortgage advisers who would listen to what we needed. Jacqui went above and beyond our expectations to secure our first family home in New Zealand. She is a person we would both highly recommend. Her professionalism, friendly and caring demeanor has made the whole process of buying a house enjoyable and exciting. The best experience ever!!

Jacqui was a fantastic agent to work with on the sale of our property. From the beginning she was great at providing advice for how to best market the property and arranged the staging and marketing quickly and effectively. Her market knowledge helped set the expectations of the range we could be considering for the sale and she kept me informed with regular updates on buyer feedback and offers. When it came time to negotiate Jacqui really knew her buyers and was skilled at providing information and context to achieve the best outcome for all parties. The whole process of selling was smooth and stress-free thanks to her expertise - I would highly recommend her to both vendors and buyers.

Stephen and Jacqui’s experience, communication skills, and professional approach made them an obvious choice for us when listing our property. We appreciated their honesty when giving a thorough and frank appraisal of our well loved home. They showed extensive knowledge of the housing market and are up to date with current approaches to selling and advertising properties. They were willing to listen, and were patient and empathetic to our needs. We were impressed with their reliability and willingness to go the extra mile. Stephen and Jacqui were a pleasure to deal with at all times.

We couldn’t have asked for better service. Jacqui was reassuring and so helpful on our sale process. Nothing was too much trouble and we felt very confident that the process we chose was best for our home and with Jacqui’s guidance we had a quick and seamless sale. Thanks a big bunch Jacqui. You are a superstar.

Jacqui has been professional, friendly and so helpful as we navigated relocating from Auckland to Dunedin. Nothing has been too much trouble and we have benefited from her experience and knowledge. We would highly recommend Jacqui to anyone buying in Dunedin.

Jacqui was open and honest with us and it has been a real pleasure working with her to purchase our first home.

Jacqui was incredible to work with, start to finish. She created a warm and trusting dialogue for our entire family to enter into. Every meeting we had, Jacqui was prepared, well-informed and compassionate. Jacqui was incredibly generous with her time, answering all questions, meeting with different family members, liaising with subcontractors and giving honest feedback. We could not have asked for more from our real estate agent and would highly and enthusiastically recommend her to anyone.

Arrived on time _well prepared- knows her stuff

Jacqui is a great real estate agent who is passionate about the industry. Broad knowledge of of the market and everything that relates. I'm a repeat customer and would sign Jacqui again.

Jacqui was very knowledgeable and professional throughout the whole process. She was patient and helpful. We are grateful and happy with the service and we would recommend her service to anyone.

From first meeting them right through they were marvelous to deal with highly recommend them to everyone

Had a great experience buying with Jacqui. She was always quick to respond to emails or phone calls and helped with some questions we had during the buying process.