Jacqui, Stephen & Ame were amazing throughout the whole process. They were always so helpful, quick to respond, and genuinely cared about making everything as easy and stress-free as possible for us. We really appreciated all of their support and guidance along the way. Couldn’t have asked for a better team to work with and would absolutely recommend them to anyone buying or selling. Thank you again 🤍
Jacqui and team took care of the sale of our family home while we weren't even in the same country, let alone town. All communication was excellent (very flexible - email, text, phone as needed depending on time zones and locations), and all the small details were covered without us having to follow up. Jacqui was truly independent and got the job done quickly, and did a great job of balancing communication with efficiency - I felt like we were consulted where we needed to be, but anything that didn't need a conversation just got done quickly and well. Hard to imagine a home sale going more smoothly!
Jaqui was professional in every way also going the extra mile when needed. She has contacts with many tradesmen which can be helpful. Never in a rush nothing a problem to resolve. We felt confident and relaxed throughout. Would not hesitate to buy through her again.
The most dedicated agent with great communication and marketing skills skills we ever met in getting our property sold within our expectation. We really appreciate her friendly and helpful advice all the way. Thank you for all your help.
The Johnston's have great communication and were very helpful during our home buying journey.
Where to start? The headline: Jacqui and Ami are amazing. From the moment we first spoke to Jacqui about selling our property we knew we were in safe hands. The stress and anxiety just melted away. We were mid-reno and Jacqui did not see our house at its best, but she could see what we were aiming for. We followed all of her advice, we took advantage of her network of experts and sold our home for the price we were hoping for as well as on the (very tight) timescales that we had to buy our new property. Jacqui and Ami were clear, helpful, had lots of suggestions, and we knew that when they said "you should do this..." that Jacqui's years of experience were coming in to play. Hint: Do exactly what she says! I'm sorry Jacqui if this seems like an unfair description but it felt like we had our mum or favourite auntie holding our hands through the whole process. Safe, confidence inspiring, calm and knowledgeable. I cannot recommend more highly. If we weren't in our forever home now, we would use her again in a heartbeat. We will be recommending to anyone we know that needs a real-estate agent.
We have used Team Johnstons for over 20 years and have sold several homes in that time. Jacqui knows us well indeed has become a welcome friend in this time. She listens to what we are wanting and has not let us down. She. Is responsive to the changes in the market and adjusts the sales plan each time accordingly. We have always achieved a timely sale and a fair price. Our last sale took only 2 weeks. This at a time when realestate is a bit depressed for sellers was a great result. Little thoughtful gifts often appear on our doorstep, market eggs, cookies and home made preserves. We can highly recommend Jackie and Team Johnstons
Jacqui has been a wonderful agent and made the entire purchasing experience smooth and easy. We highly recommend her and Team Johnston for real estate transactions.
Great service, very professional which made the whole process easy to deal with
We had a fantastic experience selling our family home with Team Johnstons. From start to finish they were quick to respond and always happy to provide clear, helpful information whenever we needed it. They went above and beyond to help us prepare the house for the market, offering practical advice and assistance with staging, which made a huge difference. Jacqui and Stephen were always personable and approachable, and we really appreciated the phone calls after each open home to keep us informed on how it went.
While holidaying in August in Dunedin , I viewed a property and met Jacqui Johnstone . I missed out on that property but from that one meeting , Jacqui knew exactly what I was looking for and the property she came up with ticked all the boxes . By November 28 , I was here , thanks to Jacqui’s expertise. She was friendly , helpful, efficient and very warm and welcoming when I arrived in Dunedin . Jacqui continues to help me , with her sound knowledge of Dunedin. Anything or anyone I need to find , I’ve asked Jacqui . I can without doubt highly recommend Jacqui and One Agency
Pam and I were impressed with the street view of 84 Manor Place were very taken with the quality garden entrance and garage looking for a home with little upgrades needed. We met Agent Jacqui prompt to confirm our details and She was quick to the descriptive of property features. Quick to follow up and early in the week we requested a personal viewing and Jacqui confirmed the market interest and suggesting to be a serious offer as this was the perfect home for us. Recent emailed information from Jacqui, with LIM helped us to acquire pre arranged finance with the bank. Also delighted to get the affirmation of purchase where Jacqui coordinated documentation with lawyers, owners, and the bank and took much of the stress away in the deal. The advertised detailing images online encouraged us to see this property, featured rooms, stain glass windows, beautiful decor bedrooms, and modern kitchen. Thanks Jacqui appreciated your professional help in a compeditive market.
