I had a terrible experience due to the Asian purchaser and lawyers holding up settlement. Unfortunately communication was lacking from Duke and his office when things started to go wrong and the assisting agent was not equipped to handle the situation. It became very stressful and confusing so was a most unpleasant experience.
Duke Yu
For most of us buying or selling a home is a big decision we do not make often. To do it well you need to place your trust into the hands of an expert. We chose Tom Garcia from Ray White in Ellerslie and he was outstanding. There can be no doubt that building strong relationships is an essential quality for a real estate agent if they are to do their job effectively. We were impressed by the way Tom included and engaged with our elderly parents in the early stages and this helped influence our decision making. Tom was in frequent communication with our family around progress and updates throughout the entire process. At the same time he was also working hard behind the scenes making sure that interested parties had all of the information they needed to make an informed decision. Tom was reassuring and positive throughout the marketing period and offered his carefully considered expertise when necessary. Our experience with Tom was overwhelmingly positive throughout. It was a classic win win situation where all parties involved in the transaction can feel they have been well served by Tom.
Thomas Garcia
We came to Thomas due to his reputation for strong sales in our area and we now know why! Thomas is super hard working and at the core of his approach is strong communication. Selling a house has many stakeholders beyond the vendors. Potential buyers, tenants, neighbours, and solicitors are all involved in the process and Thomas took a methodical and relentless approach to communicating with all parties to ensure we could get the best outcome. Due to personal circumstances, we needed to move quickly on the sale to our property and Thomas did not hesitate to support our ambitions and put into action a plan to sell the house despite a challenging market and tight time frames. Throughout the process, Thomas was clear and consistent with communicating to us and other stakeholders that ultimately gave us peace of mind. He did a great job in promoting our house and engaging with potential buyers that lead to a strong auction turnout. Ultimately we were very happy with our sale price and I don’t think we could have done it without the knowledge, skills, and hard work of Thomas and the team at Ray White Ellerslie.
Thomas Garcia
Lily is great from the first engagement. She will take you on as a customer, respect your boundaries, keep you informed and try her best to assist with everything. Above and beyond, hardworking and very responsive. Would happily recommend.
Lily Wai
Tom has now helped us buy our first home and sell that home 6 years later. We went back to Tom, and will go back to him again and again, because he is genuine and cares about getting the best for his clients. He has a really solid process that he trusts and that works. Tom is always available when you need him and he goes the extra mile to make you feel comfortable
Thomas Garcia
Richard and Pheon have solid Market knowledge as experienced real estate agent. They provide us a few valuable suggestion through our property sale. Highly satisfy their service and strong recomend them to my friends as very reliable agent.
Richard Griffin
We had an excellent experience working with Jayden and Margaux. They were professional, always keeping us updated throughout the process and ensuring everything ran smoothly. Their efficiency and attention to detail made a real difference, and I felt confident knowing I was in good hands. I highly recommend them to anyone looking for a reliable and proactive agent!
Jayden Thwaites
Great agent, good communication. Has a passion for what he does
Daniel Grubjesic
Khalil a communication throughout the process of selling our home with him & Tom was excellent, really made the whole process very easy and seamless. They both worked so hard to get us a great result & we’re super happy with the outcome. Would definitely recommend Khalil & Tom for anyone wanting to sell their home with the peace of mind of having great agents to do so.
Khalil Thomas
We met with many agents before deciding on Tom & Khalil to sell our home. Tom was superb and went above and beyond to work super hard to get a great sale price for our property. I’d recommend Tom to anyone wanting to sell, he’s very genuine & passionate about getting amazing results for his clients. Very thankful for all the hard work, late nights & negotiating that went into a successful sale thanks to Tom & Khalil.
Thomas Garcia
Tom was fantastic and guided us through every step of the sale of our first house. He is very communicative and works hard to get viewings and convert buyers. He is transparent, professional and personable, making a stressful time a lot easier. In a tough market he secured us a sale at auction. We would highly recommend Tom!
Thomas Garcia
