Anya is an outstanding agent. I cannot recommend her enough.
Anya Bliss
Anya is an outstanding agent. I cannot recommend her enough.
Anya Bliss
Our Agent Anya Bliss was so easy to deal with. Her communication with us, excellent. Explained the Marketing Campaign well and went through the current market pricing at the time. Stand out point for me was her very Professional way she handled the entire process and the follow up on all details could not be faulted. Well Done Anya Bliss
Anya Bliss
I met Anya at one of her open homes in late 2023. We put my house on the market btwn Feb-May 2024. It attracted some interest, but the market was still precarious and uncertain post-Covid and the beginning of what would be a 2-year cost of living crisis. The challenge for Anya was that while I wanted to sell, until I found the right house to buy, I didn't want my house marketed too aggressively in case it sold to soon and I was left with nowhere to live while still searching for a new home. We kept the signs up while I kept looking, with Anya bringing the odd person through too, until early 2025. It wasn't until Oct 2025 that we marketed the house actively again. This time, I had finally found and secured an offer on a new home in Te Kauwhata (a new build), so we were able to throw my place onto the market right away. We hit a sweet spot, with 14 groups through at the first open home. This yielded a chain-free buyer with the right offer. My place effectively sold within a week of being re-listed, because Anya finally had my permission to unleash all of her skills. I would like to thank Anya unreservedly, for her professionalism, her tenacity, and her support throughout what turned out to be a very long game. As a single woman out of a 30-year marriage, I was so wary of going through this significant process for the first time on my own. Anya was by my side to literally hold my hand through what was a very stressful 2-year period. She never showed any frustration at my ambivalence at times, just quietly and patiently stuck with me and guided me through. She has the empathy and maturity to understand her clients' situations. Her expertise helped me to turn around a challenging scenario without being pressured, which made all the difference to me and my future. Thank you Anya for your expertise both in playing the long game - and going hard once given the green light - with spectacular results! Kaye
Anya Bliss
Anya was absolutely incredible to work with when selling our much-loved first home. From the beginning, she was dedicated, professional, and genuinely invested in achieving the best possible outcome for us. Her communication was always clear, open, and prompt. She took her time to step us through the process and we felt informed every step of the way. Anya’s expertise and guidance ultimately helped us secure the perfect buyer for our home. We couldn’t have asked for a better person to work with through such an important milestone.
Anya Bliss
From our very first meeting, Anya completely impressed us. She immediately understood what we were trying to achieve offering to come to our home and provide practical suggestions on improvements we could make to add value and better prepare for sale which made a fantastic first impression. Her communication was outstanding throughout the entire process, keeping us well informed at every stage. Anya was extremely proactive with marketing our home and confidently recommended the right marketing package, which we truly believe made all the difference. She promoted our property exceptionally well, and we couldn’t be happier with the service we received. We highly recommend Anya to anyone looking for a dedicated, knowledgeable, and trustworthy real estate agent
Anya Bliss
We have sold many properties over our life. Richard and his team were by far the most professional of all of all the real estate agents we have used. His service and communication were excellent and he always on time which shows he respected and valued our time as well. Would definitely recommend to others.

Wei Sen, Hartles & Co.
We had a great experience working with Richard Hartles. He was very responsive from the start and always made us feel like we were his only clients. We really appreciated how much he cared about our situation and how he consistently reassured us that he was on our side and working in our best interests. One thing that really stood out was how respectful he was and that he never made us feel pressured. We had actually spoken to Richard the year before when we were considering selling, but at the time we were still unsure. He was very accommodating, applied no pressure at all, and simply let us know he would be there whenever we were ready. When we reached out again later and decided to go ahead with the sale, he was just as supportive as before. That gave us a lot of confidence that we could trust him and that he genuinely had our best interests in mind. Richard also showed strong market knowledge and strategy throughout the campaign. When we weren’t getting the level of interest we hoped for, he recommended changing from an auction to a priced strategy before the auction date. That change quickly increased viewings and ultimately led to multiple offers and a full asking price result. He was honest, respectful, and easy to deal with the whole way through. It always felt like we could count on him to be there when we needed advice or reassurance.

Wei Sen, Hartles & Co.
Rich and the team were absolutely incredible to work with. They were supportive, knowledgeable, and amazingly responsive from day one. Communication was phenomenal, we always felt informed and looked after. Our property went online on the Thursday, and by the following Tuesday Rich had already secured multiple offers. The entire process moved faster and more smoothly than we could have ever imagined. Everything genuinely exceeded our expectations, and we couldn’t be more grateful for the team’s support, guidance, and genuine care throughout the journey. Highly recommend!

Wei Sen, Hartles & Co.
Melissa has great communication skills and kept us in the loop at each stage of the process. She conducted everything very professionally, in her friendly approachable manner.

Wei Sen, Hartles & Co.
Rich and Alice worked hard to sell our home. Despite a few setbacks and difficulties they communicated well and got us a really good result. Highly recommended.

Wei Sen, Hartles & Co.
Our search for a meaningful architectural home in late 2025 unexpectedly led us to one of the most exceptional real estate teams we’ve ever met, My wife Nadine and I were looking for something special in Hamilton. During an open home we met Melissa, and although that property wasn’t right for us, speaking with her left a lasting impression. She was warm, genuine, far more focused on understanding us than pushing a sale. That authenticity made us instantly question whether our then agent was truly serving us. Even though she didn’t sell us a home, we knew she needed to represent ours whether she liked it or not. Our home is special, full of character, built with our own effort, and the foundation of our family’s story. We needed someone who could recognise and communicate its heart. When Melissa introduced us to Richard, (Principle Hartles), we knew we had the perfect duo. Their complementary strengths were obvious from the start. We emphasised communication, and they delivered clear, honest, detailed updates throughout. Their social media presence was exceptional, and in the first 24 hours we had more views than three months with our previous agent. They listened, really listened! Every story and detail mattered. They insisted on capturing our home perfectly with the right photographer, the right light, the right angles, and a video that reflected exactly how we saw it. Selling a home is stressful, but we asked them to have fun with it and they did and so did we, a stressless process. Their enthusiasm was contagious, their professionalism unwavering, and their dedication exceptional. Melissa and Richard are the most committed, passionate, heart driven agents we have ever worked with. If you are considering them, you will not find a better team, you will not find people more invested in your success, and you will never regret choosing them. They delivered an outstanding campaign and the perfect result. We cannot recommend them highly enough!

Wei Sen, Hartles & Co.
The team were very professional throughout. From first contact all the way through to offers and that final notification of being unconditional. They worked hard in the background to continue to bring quality serious buyers through our home. Would highly recommend them for anyone looking in the Hamilton area.

Wei Sen, Hartles & Co.


Lugtons Limited Greenhill Office (Lugtons Limited)