Anya was absolutely incredible to work with when selling our much-loved first home. From the beginning, she was dedicated, professional, and genuinely invested in achieving the best possible outcome for us. Her communication was always clear, open, and prompt. She took her time to step us through the process and we felt informed every step of the way. Anya’s expertise and guidance ultimately helped us secure the perfect buyer for our home. We couldn’t have asked for a better person to work with through such an important milestone.

Anya Bliss

star   4.9   (13 reviews)

From our very first meeting, Anya completely impressed us. She immediately understood what we were trying to achieve offering to come to our home and provide practical suggestions on improvements we could make to add value and better prepare for sale which made a fantastic first impression. Her communication was outstanding throughout the entire process, keeping us well informed at every stage. Anya was extremely proactive with marketing our home and confidently recommended the right marketing package, which we truly believe made all the difference. She promoted our property exceptionally well, and we couldn’t be happier with the service we received. We highly recommend Anya to anyone looking for a dedicated, knowledgeable, and trustworthy real estate agent

Anya Bliss

star   4.9   (13 reviews)

We have sold many properties over our life. Richard and his team were by far the most professional of all of all the real estate agents we have used. His service and communication were excellent and he always on time which shows he respected and valued our time as well. Would definitely recommend to others.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

We had a great experience working with Richard Hartles. He was very responsive from the start and always made us feel like we were his only clients. We really appreciated how much he cared about our situation and how he consistently reassured us that he was on our side and working in our best interests. One thing that really stood out was how respectful he was and that he never made us feel pressured. We had actually spoken to Richard the year before when we were considering selling, but at the time we were still unsure. He was very accommodating, applied no pressure at all, and simply let us know he would be there whenever we were ready. When we reached out again later and decided to go ahead with the sale, he was just as supportive as before. That gave us a lot of confidence that we could trust him and that he genuinely had our best interests in mind. Richard also showed strong market knowledge and strategy throughout the campaign. When we weren’t getting the level of interest we hoped for, he recommended changing from an auction to a priced strategy before the auction date. That change quickly increased viewings and ultimately led to multiple offers and a full asking price result. He was honest, respectful, and easy to deal with the whole way through. It always felt like we could count on him to be there when we needed advice or reassurance.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

Rich and the team were absolutely incredible to work with. They were supportive, knowledgeable, and amazingly responsive from day one. Communication was phenomenal, we always felt informed and looked after. Our property went online on the Thursday, and by the following Tuesday Rich had already secured multiple offers. The entire process moved faster and more smoothly than we could have ever imagined. Everything genuinely exceeded our expectations, and we couldn’t be more grateful for the team’s support, guidance, and genuine care throughout the journey. Highly recommend!

Wei Sen, Hartles & Co.

star   5   (364 reviews)

Melissa has great communication skills and kept us in the loop at each stage of the process. She conducted everything very professionally, in her friendly approachable manner.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

Rich and Alice worked hard to sell our home. Despite a few setbacks and difficulties they communicated well and got us a really good result. Highly recommended.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

Our search for a meaningful architectural home in late 2025 unexpectedly led us to one of the most exceptional real estate teams we’ve ever met, My wife Nadine and I were looking for something special in Hamilton. During an open home we met Melissa, and although that property wasn’t right for us, speaking with her left a lasting impression. She was warm, genuine, far more focused on understanding us than pushing a sale. That authenticity made us instantly question whether our then agent was truly serving us. Even though she didn’t sell us a home, we knew she needed to represent ours whether she liked it or not. Our home is special, full of character, built with our own effort, and the foundation of our family’s story. We needed someone who could recognise and communicate its heart. When Melissa introduced us to Richard, (Principle Hartles), we knew we had the perfect duo. Their complementary strengths were obvious from the start. We emphasised communication, and they delivered clear, honest, detailed updates throughout. Their social media presence was exceptional, and in the first 24 hours we had more views than three months with our previous agent. They listened, really listened! Every story and detail mattered. They insisted on capturing our home perfectly with the right photographer, the right light, the right angles, and a video that reflected exactly how we saw it. Selling a home is stressful, but we asked them to have fun with it and they did and so did we, a stressless process. Their enthusiasm was contagious, their professionalism unwavering, and their dedication exceptional. Melissa and Richard are the most committed, passionate, heart driven agents we have ever worked with. If you are considering them, you will not find a better team, you will not find people more invested in your success, and you will never regret choosing them. They delivered an outstanding campaign and the perfect result. We cannot recommend them highly enough!

Wei Sen, Hartles & Co.

star   5   (364 reviews)

The team were very professional throughout. From first contact all the way through to offers and that final notification of being unconditional. They worked hard in the background to continue to bring quality serious buyers through our home. Would highly recommend them for anyone looking in the Hamilton area.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

Hugo and the team were absolutely amazing! They went above and beyond and kept us in the loop of progress. Really appreciate the whole team, very friendly and easy to work with.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

We couldn’t be happier with the experience of selling our home with Jono. From start to finish, the process was incredibly smooth and stress-free. Jono brought the right buyer directly, meaning our home was sold off-market without the need for open homes, which we truly appreciated. What impressed us most was Jono’s genuine understanding of both the seller’s and buyer’s needs. He handled the negotiation with care, professionalism, and confidence, ensuring everyone felt satisfied with the outcome. We felt supported and well looked after every step of the way. We are extremely grateful and would highly recommend Jono to anyone looking to sell their property.

Wei Sen, Hartles & Co.

star   5   (364 reviews)

Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.

Wei Sen, Hartles & Co.

star   5   (364 reviews)