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Our reviews

  4.9  
60 reviewsacross 10 different locations, showing 12.
Our qualities as told by our client reviews: responsive, trustworthy, friendly, reliable, supportive, clear communication, local expert.
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Buyer review
Loved the communication and transparency
24 days ago
Loved the communication and transparency

Buying a home has been exciting. However, the process does come with its ups and downs. We did find it overwhelming, especially while working through mortgage and insurance arrangements. Jo made sure we had what we needed and when we needed it. It made the whole experience feel much smoother for us. She was transparent, approachable and genuinely supportive throughout the process. She kept us informed, patiently worked alongside us and was always willing to help. Her support and collaborative approach gave us confidence at every stage. Thank you, Jo, for helping us secure our new home and making such an important milestone a positive experience. We would happily recommend her to anyone looking to buy a property!

Jo Eastlake

Jo Eastlake

  5   (7 reviews)
Seller review
Positive and energetic. Professional and thorough.
27 days ago
Positive and energetic. Professional and thorough.

Jo provided realistic advice and a sound marketing approach given the current climate. Excellent information sharing and thorough follow up with all interested parties. Great knowledge of professional support options for building and engineers reports as well as insurance and finance. Really good support for prospective buyers struggling to get into a first home. Above and beyond expectations. Punctual. Respectful. Knowledgeable.

Jo Eastlake

Jo Eastlake

  5   (7 reviews)
Buyer review
Supportive, Knowledgeable, and Easy to Work With
3 months ago
Supportive, Knowledgeable, and Easy to Work With

We recently purchased our new home through Michelle, and we couldn't be happier with the service we received throughout the process. Michelle was professional, responsive, and always willing to answer our questions, no matter how small. She kept us informed at every stage, coordinated everything smoothly, and made what can often be a stressful process feel straightforward and well managed.

Michelle Barber

Michelle Barber

  4.9   (39 reviews)
Seller review
Another Great Sale With Philip
6 months ago
Another Great Sale With Philip

Both my wife and i have known Philip over a long period of time and this is the 3rd house we have sold with Philip and bought 1 with his assistance overall we have owned and sold 4 houses over 46 yrs living in Whitby. Philip has been very committed and with some of sales at times when the market has been soft for sellers he has always managed to get our sale over the line in tough economic times. Phil is punctual friendly professional, at all times has kept us informed of the processes and decisions we highly recommend Phil as an agent. When not buying or selling and we see Philip around the suburb he always has time to stop for a chat and catch up about what is happening locally. As we bid farewell to Whitby after 46 yrs we wish Philip and his team all the best and every success for the future. Neil & Jane Hickey

Philip Whearty

Philip Whearty

  4.9   (17 reviews)
Seller review
Professional, Supportive, and Went Above & Beyond
8 months ago
Professional, Supportive, and Went Above & Beyond

We had an excellent experience working with Blair Thompson. From start to finish, he was professional, respectful of our needs, and genuinely committed to helping us achieve the best outcome. Communication was clear, timely, and consistent throughout the entire process, which made everything feel smooth and stress-free. What really stood out was his willingness to go above and beyond. Nothing ever felt like too much trouble, and he was always available to answer questions, provide guidance, and offer reassurance when needed. His knowledge and attention to detail gave us complete confidence every step of the way. We truly appreciated Blair's dedication and would highly recommend him to anyone looking for a reliable and supportive real estate professional. Thank you so much Blair!

Blair Thompson

Blair Thompson

  4.5   (4 reviews)
Buyer review
Very friendly and always happy to answer our questions
8 months ago
Very friendly and always happy to answer our questions

We were very lucky that Michelle became our Agent. Looking at the shop window in Whitby, Michelle came out the door asking us " Can I be of help, are you looking to buy? On the same day Michelle took us to a house, and that was it. We found the place we liked. Contract was signed and about one month later we moved in. We were very happy with the service

Michelle Barber

Michelle Barber

  4.9   (39 reviews)
Seller review
Did what we requested without pressure to spend extra on advertising etc.
8 months ago
Did what we requested without pressure to spend extra on advertising etc.

Basically we chose Harcourts because you were available over the holiday period when we were ready to put 10 Deptford Lane on the market. You offered a more competitive commission rate than the opposition and you were willing to list the property without extra advertising, photos and staging. We felt that as you were based in Whitby Village you would have the best market knowledge of the area and know or attract likely buyers. We were kept well informed by you regularly and you were able to find a serious buyer within a surprisingly short period. It can be a stressful experience selling a property but we did not feel that you put us under any unnecessary pressure. You acted professionally throughout.

Philip Whearty

Philip Whearty

  4.9   (17 reviews)
Seller review
So hardworking and patient, which heavily reduces the stress involved with selling a house.
9 months ago
So hardworking and patient, which heavily reduces the stress involved with selling a house.

Jo works tirelessly for her clients - both vendors and buyers. Jo is professional and assertive, yet approachable and friendly, and nothing is ever a problem. We've been so impressed with Jo's commitment to selling our property and her communication regarding every aspect of the process. Jo is very good at her job, and she does it with a calm demeanor, a quiet determination and a real passion for helping people. We would not hesitate to sell (or buy) with Jo again. Fantastic agent!

Jo Eastlake

Jo Eastlake

  5   (7 reviews)
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Harcourts Whitby (Team Group Realty)
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