I really enjoyed working with Tina. She was very helpful and went out of her way more than once to accommodate private viewings outside of normal work hours. She was a pleasure to work with and communicated well throughout the process. Thanks Tina :)
Tina Greenhow
Zay was professional throughout the entire process. Communicated clearly and we were impressed at her extra help she provided to support the seller as well as us, the buyers.
Zay Griffith
We didn’t feel welcomed or respected by Zay and didn’t feel she performed her job properly. Examples: 1. The offer meeting was the first time I met with Zay she didn’t acknowledge me, shake my hand or ask my name. 2. She got my partners name wrong multiple times and on correcting her in email she didn’t apologise. 3. She moved our meetings multiple times to work for her instead of us. 4. On pre inspection she left after five minutes because of other work, despite us rescheduling 3 times so she could be available for the appointment. 5. We were not provided the understanding and time to go through and inspect. She left us with the sellers instead of taking time there with us or even reaching out after to ask if we needed to talk through anything. Not acting as a conduit / doing her job. On expressing our disappointment to our friends and colleagues about our treatment, those who knew Zay said they had a similar experience - particularly women and that Zay acknowledges men but not women. Despite her earning commission from us purchasing this house, not only did she do the absolute bare minimum, she didn’t treat us with any respect. Just young buyers she wanted in and out and to get her money. We had a better experience with a colleague of hers when we picked up the keys- a genuinely nice lady. And no she did not present us the keys or a gift - a bottle of wine and coffee voucher for one - herself. Far too much work.
Zay Griffith
This is the second time we have used Zay. She always has exceptional market knowledge and gives straight forward, easy to understand advice. She explained all our options as well as the one she felt suited us best. She dealt with our house respectfully and we got a result that was above our expectations. Thank-you.
Zay Griffith
We felt comfortable with Shelley. She was professional, open and honest with us. She was knowledgeable and helpful. We also appreciated the continuous communication during the course of the sale.
Shelley Landon-Lane
We thoroughly enjoyed working with Celeste in the selling of our property. She is an excellent communicator who kept us up to date with every engagement she undertook in relation to the sale process. This helped manage the natural stress and worries that inevitably arise in a transaction of this magnitude. Celeste's knowledge of the local market and appraisal expertise helped us achieve a sale price which we were very happy with within a timeline that met our requirements. We would highly recommend anyone looking at buying or selling a property to work with Celeste. We will certainly work with her again in the future.
Celeste Ngarewa
Shelley helped us sell my mother's house when she moved into a retirement village. It had been years since our family had been involved with selling property but Shelley was a safe pair of hands and provided support and guidance through the whole process. Shelley has a friendly approach and kept us up to date every step of the way. Her expertise of the property market is second to none.
Shelley Landon-Lane
Team Zay were great. Constant and relevant communication, effective marketing, professional and efficient, friendly and accommodating. We achieved a good result in a tight market I have no hesitation in recommending them.
Zay Griffith
Zay was fantastic to work with. Very knowledgeable and an awesome communicator. She was able to facilitate a tricky negotiation and get it to a good outcome for all parties.
Zay Griffith
We recommend Zay and her team in preparing and executing our home sale. The whole process was seamless and professional which resulted in our home selling unconditionally within 3 weeks.
Zay Griffith
Thanks Zay for your kind & professional approach in selling of my property in such challenging market. Appreciate all the upfront clear communications from Zay and Team. I recommend Team Zay 100%
Zay Griffith
Cath supported us through the sales process fantastically. She managed offers with skill, is scrupulously honest and we would not hesitate to list with her again. Thanks Cath 😊
Cath Matthews
