A big thank you to Adriana and her team, Adriana sold our property within 2 weeks, although the market was dire. She has been fantastic to work with star to finish. She has been kept me informed at very step of the process that makes the communication smooth. We were lucky to have Adriana as our agent.
Adriana Watson
Fleur was amazing from the moment we decided to put our home on the market till it sold. She is an excellent communicator and kept us up to date via email and text throughout the whole process. Any queries we had, she responded quickly and accurately and was genuinely keen for us to get the best experience of selling that we possibly could. She really went the extra mile helping us present our home to sell. Her market knowledge and knowledge of the area was top notch. The open homes and viewings were extremely well attended and we ended up bringing our sale date forward as several people were keen to place offers. We were thrilled with the amount of offers presented and were delighted with the very competitive offer we accepted.
Fleur Craig
I so appreciate Paula’s help and support selling my first home. She guided me through the whole process and made everything much clearer and easier. I needed a reasonably quick turnaround due to relocating, and was so impressed at how smoothly it all went, especially at this time of the year! Paula has a great manner and helps you to feel confident in your decisions. I felt informed and fully updated the whole way through. I would recommend Paula as a real estate agent to anybody.
Paula Ritchie
I honestly don’t believe he could have done better! A rare ‘unicorn’ in the real estate world and honest at all times - something we unfortunately didn’t encounter with others whilst trying to buy a house - sadly even others at Harcourts. We will not hesitate to recommend him to others and when the time comes in the future we will reach out to him for assistance in our next purchase.
Gavin Faulke
Steve was very easy to communicate with and was very helpful in coordinating with the vendor, and proactive in sorting out key details along the way. Excellent customer service! Thank you.
Steve Bailey
Gavin and his team achieved a quick result for is in a situation where time was very important. The marketing plan was comprehensive and the work of the agents was of high calibre. Their communication was excellent and they were a pleasure to deal with
Gavin Faulke
Andy had a very tight time frame to list and sell my property pre xmas and came through in all areas!
Andy Cooling
It was a long journey to purchase this home (through no ones fault), but Andy's communication and perseverance throughout was fantastic and we ended up with a great result.
Andy Cooling
I was completely impressed with your professionalism and customer service.
Adriana Watson
Paula was our first choice when we listed our home for sale. Her expertise in real estate, especially within Aotea, is second to none. Paula embodies everything you want in an agent. She is approachable, sincere, and highly knowledgeable. The listing process moved quickly so we could secure an auction date ahead of the Christmas rush, and the team did an outstanding job bringing plenty of potential buyers through in just three weeks. The auction itself was clearly explained and expertly carried out—special thanks to Wayne the auctioneer and our negotiator Marty. Communication was top notch. Having a dedicated WhatsApp group where all questions were answered promptly made a huge difference. Choosing Paula (and Team Ritchie) as your agent, whether buying or selling, is a decision you won’t regret.
Paula Ritchie
I met Gavin once at open home and was confused to who was contacting me after that as another person not listed as the agent. Communication was very informal, unprofessional and rushed. Any contact other than showing at the open home and finalising the offer was outsourced to someone else. No personal touch for the me as the buyer and the move in gift was bordering offensive - paper plates, toilet paper, drink bottle. During the offer process, Gavin’s mannerisms made me feel my concerns weren’t important and it was clear he just wanted a good offer for the vendor. For a first home buyer and from talking to others in similar situations, the kind of service and support from Gavin and the Harcourts team was poor.
Gavin Faulke
Gav not only sold our house but also found a perfect house for us to then purchase as well. Ticking all the boxes ✅ as well as providing us support during the auction to purchase the house, which we were grateful for. Thanks to Gav and the team for helping us in our journey!
Gavin Faulke
