We recently sold our house with Gavin and had a genuinely great experience. His communication was solid throughout — he kept us in the loop, explained things clearly, and was easy to reach whenever we had questions. He also put together a clear marketing plan that actually made sense for our place, and he followed through on everything he said he would do. The campaign felt organised and well run. When it came to the pointy end, Gavin handled the negotiations really well and helped us get a result we were very happy with. We’d happily recommend him to anyone looking for an agent who communicates well, has a clear plan, and knows how to negotiate when it counts.

Gavin Faulke

star   4.9   (338 reviews)

Shona was quick to understand our circumstances and had a good feeling for what we were looking for in terms of our next move. She was quick to identify new listings that might interest us, and arranged private viewings. Shona worked for us at the auction which made the experience surprisingly stress free, leading us through the eventual successfully negotiated S&P Agreement. We really appreciated the manner in which Shona, and, indeed, the whole Harcourts Team, supported us through our property search and purchase process.

Andy Cooling

star   5   (89 reviews)

Pleasant, hard working, and professional.

Adriana Watson

star   4.9   (130 reviews)

"As first-time homebuyers, we were nervous about navigating the process,but Gavin and Claudine made the journey effortless and even exciting! After nearly a year of searching, they sprung into action the moment a perfect property in Whitby that ticked all our boxes appeared—and their energy was contagious! Claudine’s quick responses, patient explanations, and genuine care made us feel confident and supported every step of the way. One highlight was how Gavin and Claudine walked us through the paperwork with such clarity—it eased all our worries! Gavin and Claudine’s professionalism and warmth went beyond expectations, making buying our first home a joyful experience. Highly recommend them to anyone looking for a seamless and friendly process!"

Gavin Faulke

star   4.9   (338 reviews)

We recently purchased our first home with the help of Charlie from Team Cooling. Charlie’s approach was exactly what we hoped for—subtle, never pushy, and always respectful of our pace. His communication was excellent from start to finish. Charlie offered incredible flexibility, organising private and repeat viewings and letting us come through the home multiple times so we could feel confident in our decision. He even stayed late at open homes just to make sure he could catch us—service that truly goes above and beyond. When deadline day arrived, Charlie kept everything clear, calm, and well-communicated, which made the whole process far less nerve-wracking than it could have been. We can’t recommend Charlie enough. He helped us secure our home just before Christmas, perfectly timed for summer—the coolest gift we could’ve asked for.

Team Cooling

star   5   (95 reviews)

Fleur was mostly available immediately or at short notice. She was very efficient at giving us updates and feedback and had a good grasp of activity relating to our property. She also has a pleasant personality.

Fleur Craig

star   4.9   (43 reviews)

Excellent service from start to finish. Very professional, responsive, and knowledgeable about the local market. Made the whole process stress-free. Highly recommended!

Gavin Faulke

star   4.9   (338 reviews)

Gav is a total professional and super dependable. We've sold with him twice now and would do it again. Honest communication and you know he'll get you the best result possible.

Gavin Faulke

star   4.9   (338 reviews)

Gavin sold my property prior to deadline. He worked extremely hard to get me a satisfactory offer and negotiated the deal to get it sold. I look forward to using Gavin’s services again in the future. Thanks Gavin!

Gavin Faulke

star   4.9   (338 reviews)

As first-time home buyers, we couldn’t have asked for a better agent than Fleur. She was incredibly easy to work with, answering every question, no matter how small, without making us feel uncomfortable. Her approachable and professional manner stood out, and it was clear she works tirelessly for her vendors while maintaining excellent relationships with buyers. After viewing many homes before meeting Fleur, we quickly noticed the difference. Unlike many agents who focus solely on the sale and the vendor, Fleur provided genuine support throughout the process, making us feel valued and informed every step of the way.

Fleur Craig

star   4.9   (43 reviews)

From listing to a sold sign in three weeks! Gav and his team were fantastic to deal with, great communication, extensive knowledge and support

Gavin Faulke

star   4.9   (338 reviews)

Fleur demonstrated strong professionalism throughout the process. Her communication was excellent—she promptly addressed our questions, kept us informed at every stage, and was always friendly and helpful. It was clear she had our best interests at heart, and her market knowledge gave us confidence in the decisions we made

Fleur Craig

star   4.9   (43 reviews)