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  4.9  
1016 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Inexperienced and Unreliable Agent
over 2 years ago
Inexperienced and Unreliable Agent

I strongly advise against working with Gisela from Harcourts based on my recent, frustrating experience selling my home. She initially quoted an unrealistic price to secure the listing, and the house ended up selling for significantly less after two long months on the market. Throughout the process, Gisela's inexperience was evident. She pushed for unnecessary expenses, seemed to favor the buyer's side, and struggled to determine the best approach to selling the property. We even missed important deadlines, like conditions of the agreement expiring, because she wasn't on top of things. I had to step in multiple times and advise her, even on something as crucial as changing the sale method, which ultimately led to the sale. To make matters worse, she wasn't fully transparent about the agent commission, and we ended up having to pay hidden costs. Save yourself the headache and potential financial loss - choose a different, more experienced agent who is upfront and transparent about all costs involved.

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (53 reviews)
Buyer review
Knowledgeable, helpful , professional and friendly
over 2 years ago
Knowledgeable, helpful , professional and friendly

Thank you so much Gisela for your help with buying our home . Your knowledge and expertise made the process smooth and easy to understand for us. For any questions or concerns she did her best to respond even after the office hours, Gisela is amazing and the best sales agent I’ve ever dealt with..

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (53 reviews)
Buyer review
Good Service and Professionalism
over 2 years ago
Good Service and Professionalism

We had a fantastic experience with Gisela. From start to finish, She was professional, knowledgeable, and attentive to our needs. She made the process of buying our new home smooth and stress-free. Her expertise in the local market and dedication to finding us the nice property truly made all the difference. Highly recommend!

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (53 reviews)
Buyer review
Perfect purchase, Liam was amazing from start to finish. Exceedingly Helpful
over 2 years ago
Perfect purchase, Liam was amazing from start to finish. Exceedingly Helpful

We felt so lucky that our offer was accepted on this property as we never thought we would get it. This was all down to Liam. We will be forever grateful for what he has done for us, and I would highly recommend him to anyone who was looking to sell or buy a property over and over again. He always makes time for you. Highly professional and make a property buying process seamless for you.

Liam Keys

Liam Keys

  5   (16 reviews)
Seller review
Wouldn't sell with anyone else.
over 2 years ago
Wouldn't sell with anyone else.

Sinead sold our house last year and this time she sold my parents home. Again we were impressed by her knowledge, professionalism and the team she has build. They have all been outstanding. Sinead worked hard to get us the result we were looking for with an initial offer and subsequent back offers. She is a tough negotiator and delivers results. You won't regret choosing Sinead to sell your home.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
Highly recommend working with Jen.
over 2 years ago
Highly recommend working with Jen.

Super professional, Jen was quick to respond to our questions throughout the whole process which made a big difference to our experience. She is a great negotiator and we couldn't have asked for a better service and result.

Jen Schipper

Jen Schipper

  5   (27 reviews)
Seller review
Sale of 79 Randwick Crescent. Moera. Lower Hutt.
over 2 years ago
Sale of 79 Randwick Crescent. Moera. Lower Hutt.

Mr Liam Keys recently sold my home of 34 years and 10 extra years belonging to late hubby John before we married. No. 79.had always been a loved and safe haven for us and alterations to the property over the years were done so we could have a better way of life. John died in March 2000 so was unable to enjoy the fruits of his labour with me. Winter 2024 came and my health went down hill and I needed to go into Care - so our home had to be sold to allow payment for care. Liam was recommended and I have been extremely grateful and satisfied for his expertise, professionalism and knowledge. Liam advised me and worked with Team Janis who had a very stressful and fast time to move all stuff from house to garage, then under Liam's instructions No. 79 he was ready to work his magic to do all things which needed to be done in prep. for sale. The gracious old Lady,( Our Mama ) was sold in a surprisingly short time for which I am truly thankful for all Liam's expertise with a very pleasing result when things in the Housing Market were not too rewarding. Congratulations Liam and Thank you once again. May the Lord Bless and give you more knowledge and guidance and success in the future. KEEP SMILING and DON'T LOSE YOUR SENSE OF HUMOUR. CHEERS!

Liam Keys

Liam Keys

  5   (16 reviews)
Buyer review
First home buyer
over 2 years ago
First home buyer

Very smooth process, Mike's been a great help getting this nervy first home buyer on the ladder

Mike Maurice

Mike Maurice

  5   (71 reviews)
Buyer review
Easy and straight forward
over 2 years ago
Easy and straight forward

The agent in charge of the sell was very knowledgeable and easy to work with. Every demand we had was met promptly. Couldn't have been a more easy way to buy a house. Thank you team Harcourt Eastbourne.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
1st Rate Job done by Lorraine. Friendly and Professional
over 2 years ago
1st Rate Job done by Lorraine. Friendly and Professional

We needed help with the process. Lorraine helped with the paperwork and was very patient with us. She arranged to have the house presented really well after we vacated and arranged great photography. While the house was on the market Lorraine visited us regularly in our new home with written feedback from buyers to keep us updated with how the house sale was going. In the end, we had 3 offers. Lorraine never rushed her visits stayed for cups of tea and talked about many different topics which she seemed to enjoy as much as we did. We have used Lorraine before to sell a family property for us and are pleased we used her again.

Lorraine Girvan

Lorraine Girvan

  4.8   (51 reviews)
Seller review
So So Helpful
over 2 years ago
So So Helpful

Sinead and her team were so wonderful and supportive. They held our hand throughout the process and were able to help us decide what was best for the needs of our family. At all points of the process they went above and beyond.

Sinead Diederich

Sinead Diederich

  4.9   (188 reviews)
Seller review
Excellent Dedication and Professionalism
over 2 years ago
Excellent Dedication and Professionalism

Gisela is a very hardworking, dedicated professional and sometimes works beyond her capacity to get things done. We highly recommend Gisela as an excellent real estate agent and all the best to your future endeavors

Gisela Ngubo-Mchena

Gisela Ngubo-Mchena

  4.9   (53 reviews)
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Harcourts Lower Hutt (Team Group Realty Ltd)
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