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Our reviews

  5  
185 reviewsacross 32 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, hard-working, responsive, supportive, local expert, clear communication.
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Seller review
Personal Touch
about 2 years ago
Personal Touch

I really appreciated their personal touch and professionalism throughout’

Leonie Snook

Leonie Snook

  5   (26 reviews)
Buyer review
Proactive, insightful and helpful
about 2 years ago
Proactive, insightful and helpful

Very knowledgeable about the area, and provided a lot of valuable insights about recent trends and developments to help with context about the neighbourhood we are moving into. Readily available for any questions we had, and pro-actively stayed in touch with us throughout the process to help us out however she could to keep things going as smoothly as possible. Happy to recommend to anyone else buying or selling.

Helen Feng

Helen Feng

  5   (88 reviews)
Seller review
Tania Wansbrough
about 2 years ago
Tania Wansbrough

As the seller of a property in these hard times, we found Tania to be helpful, thorough, and informative, keeping us updated with any developments. Thank you Tania.

Tania Wansbrough

Tania Wansbrough

  4.9   (18 reviews)
Seller review
Professional and Friendly!
about 2 years ago
Professional and Friendly!

Highly professional and efficient, super friendly and would recommend to anyone looking to sell or buy in Wellington!

Helen Feng

Helen Feng

  5   (88 reviews)
Seller review
Overall and excellent experience when dealing with the sale of the property.
over 2 years ago
Overall and excellent experience when dealing with the sale of the property.

The communication throughout the whole process of marketing the sale of the house was excellent. The real estate agents made the process so easy that we could not have asked for anything more. The real estate agents were very professional and provided the knowledge and skills on the best way forward to market the property and how to provide the best outcome through the tender process.

Rod Leitch

Rod Leitch

  4.9   (43 reviews)
Buyer review
Easy to deal with
over 2 years ago
Easy to deal with

Helen was quick to respond, and helpful when we had an issue with the oven. As first home buyers we would have appreciated a little more guidance on the house buying process and clarification of next steps. At the viewing she also told us the house would likely sell to someone else and told us to instead go to some of her other viewings further out of town which we thought was a little odd.

Helen Feng

Helen Feng

  5   (88 reviews)
Seller review
Professional and driven
over 2 years ago
Professional and driven

We are happy to have Helen as our agent when selling our home. She was very professional and driven throughout the whole process. She replied to messages promptly, provided advice at every step, she has made the whole process stress free for us. Highly recommend Helen and the team.

Helen Feng

Helen Feng

  5   (88 reviews)
Seller review
Excellent
over 2 years ago
Excellent

I recently had the pleasure work with Helen Harcourts when selling my house. And I couldn’t be happier to receive such excellent service. From start to end, she was extremely professional, helpful and attentive. She was so good to guide me all process including list, furniture rent, clean garden, repair damage and so on. Thanks so much to help sell the house.

Helen Feng

Helen Feng

  5   (88 reviews)
Seller review
Very good
over 2 years ago
Very good

My experience with Helen has been rewarding. She's hard working, communicates well and very knowledgeable. She's patient and very efficient in her service. I would highly recommend her professionalism.

Helen Feng

Helen Feng

  5   (88 reviews)
Buyer review
Excellent agent and an amazing person!
over 2 years ago
Excellent agent and an amazing person!

When we started looking for our first property in NZ, we didn't know what to look for, what to ask and what the processes are. Everything seems to be different from our experiences in Dubai and Manila. Our first month of hunting for a family home in NZ was stressful. Then came Helen. She has helped us in more ways than she probably realizes. When we met Helen, we got good vibes from her, and we knew that we are going to be in good hands. She dedicated her time to us for weeks, she listened, gave advice, answered her phone, responded to our SMS (lots of it), talked to people on our behalf and had our backs, even post-sale! She wasn't just about the sale after all; she is about that genuine connection. Fast forward to settlement and moving into our new home (in just about a month), it wasn't just a pat in the back we got from her, we got a bubbly as a celebratory present. It wasn't just about closing deals for her, it was for her to make sure we walked away feeling like champions! If you're looking for a real estate rockstar who'll hustle hard and keep it real, look no further than Helen. She's the secret weapon you didn't know you needed!

Helen Feng

Helen Feng

  5   (88 reviews)
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Harcourts Johnsonville  (Team Group Realty Ltd)
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