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Our reviews

  5  
652 reviewsacross 50 different locations, showing 12.
24 days ago
Totally professional, whilst maintaining a strong personal connection with us as clients..

Michael showed an accurate knowledge of the local market. He had certainly done his homework. He listened patiently to our expectations and helped us arrive at a very realistic but pleasing price range. From the first phone calls and our initial meeting, Michael's ability to 'connect' with his clients stood out. As nervous first time vendors Michael put us at ease straight away and instilled us with the confidence to take the next step. We were kept so well informed, with frequent phone calls, messages and even written progress reports. His communication was second to none. He guided us gently through the whole process and we always felt respected and heard. The decisions were always ours to make and ultimately we always felt in charge. Whilst he would offer his professional viewpoint if asked, he never exerted any pressure on us one way or another and was never pushy. Michael negotiated very skillfully on our behalf and got us conditions and a price we were very happy with. We felt very safe in his hands. Finally just a couple of incidental things. Michael was - always impeccably and professionally turned out - always punctual (much appreciated) -always positive and encouraging - honest and genuine - great sense of humour - truly interested in achieving the best outcome for us (which he did!) So glad we found him. Top agent. Couldn't recommend him more sincerely.

Michael Pham

Michael Pham

  5   (44 reviews)
25 days ago
An Outstanding Agent

Lorraine was an outstanding agent, from our first meeting to discuss our sale, until the sale was completed. She has an extensive market knowledge of our local area. Throughout the sale process she kept us well-appraised about the feedback she was getting at our open homes and through our marketing advertising. Lorraine followed up with all the people who came to our open homes and intuitively knew which of the visitors were the strongest prospective buyers. Lorraine also had very helpful suggestions for the staging of our home which resulted in quality signage and marketing photos. We can't thank Lorraine enough for bringing about a successful sale!

Lorraine Young

Lorraine Young

  5   (47 reviews)
29 days ago
Top tier agent with great communication skills and objective advice

Banson is always very polite and courteous. He listens to my needs and requests very carefully and then helps me analyse the current market in details and give his professional advice accordingly. I can easily reach him at any time and he always gives me the latest update of the campaign. He not only has deep understandings of the local market but also has great knowledge of the economic trends around the world thanks to his strong background in economics and politics. He definitely worths your trust.

Banson Chong

Banson Chong

  5   (144 reviews)
about 1 month ago
Outstanding to work with

Lorraine was outstanding to work with throughout the sale of our home. Her market knowledge, professionalism, and clear communication gave us confidence every step of the way. Lorraine provided excellent advice, kept us well informed, and worked hard to achieve a fantastic result. We highly recommend her to anyone looking for a knowledgeable, trustworthy, and results-driven real estate agent.

Lorraine Young

Lorraine Young

  5   (47 reviews)
about 1 month ago
Steve knows the area extremely well and understands how to attract potential purchasers.

Steve Koerber, with Nila and his team, did a brilliant job of selling our home and we were delighted to receive a price considerably more than the CV. Steve knows the area well and he recommended excellent trades people who managed all the improvements we requested. The sales team worked incredibly hard to find potential purchasers and they kept us fully informed as things progressed. This resulted in a number of registered bidders which gave the auction real momentum. With a great result! If you want a stress-free sale with with a number of highly competent people working both on your property and on finding the right purchasers, we highly recommend Steve Koerber.

Steve Koerber

Steve Koerber

  4.9   (196 reviews)
about 1 month ago
Professional and fair

We had a fantastic experience with Banson. He was excellent with keeping us informed throughout the process and worked hard to get the sale across the line.

Banson Chong

Banson Chong

  5   (144 reviews)
about 1 month ago
Josh should be your listing agent!

This is the third house Josh has sold for us and our experience has been just as positive this time around. Josh has excellent communication and understanding of the market. He effortlessly guides you through the process, providing regular updates and feedback from the open homes. He listens and understands the vendors wishes, which ensures he works hard to achieve the best for us not just what is easiest for him. We highly recommend Josh to sell your home - he is hard working, thorough and has great communication.

Josh Nixon

Josh Nixon

  5   (120 reviews)
about 1 month ago
Excellent, handled the work promptly

I was impressed by how the marketing always keeps the customer’s needs and perspective in mind from start to finish.

Lilian Kong

Lilian Kong

  4.9   (11 reviews)
about 1 month ago
A great team, definitely recommend.

From the moment our campaign began, it was clear we had chosen the right team to sell our home — The Cleave’s energy, professionalism and commitment were outstanding, and ultimately delivered an exceptional result. That commitment showed in every aspect of the campaign — from developing a strong marketing plan, through to the open homes and, importantly, the diligent follow-up of every lead and potential buyer. Initially, we had some concerns that, with Bayleys’ reputation at the top end of the market, our home might not necessarily be the right fit for them. Those doubts were very quickly put to rest once the campaign got underway. The energy, commitment and hard work the team brought to the sale was impressive from day one. Their experience and knowledge of the market proved invaluable throughout the process. They kept us regularly informed, gave us open and honest feedback from buyers, and provided sound advice. They worked incredibly hard on our behalf, left no stone unturned and followed up every opportunity — right through to an outstanding auction result. A great team, a great campaign we couldn’t recommend them more highly.

The Cleaves

The Cleaves

  4.9   (61 reviews)
about 1 month ago
Professional, Supportive and a Pleasure to Work With

We had a truly wonderful experience working with Lilian throughout the purchase of our new home. From the very beginning, she was professional, friendly, patient, and always willing to help. She made the whole purchasing process feel much easier and less stressful, and we really appreciated the time and effort she put into assisting us. Lilian was always responsive and easy to communicate with. Whenever we had questions or needed further information, she was quick to get back to us and made sure everything was explained clearly. Her knowledge of the local property market, attention to detail, and professional approach gave us a lot of confidence throughout the process. What we appreciated most was that Lilian was not only professional, but also genuinely warm and thoughtful. She made us feel comfortable at every stage and was always happy to help whenever we needed anything. Her support and communication made the entire experience of purchasing our home smooth and positive. We are very happy with our new home and very grateful to Lilian for all of her help and support along the way. It was a pleasure working with her, and we would definitely recommend Lilian to anyone looking to buy or sell a property. Thank you again, Lilian, for making this such a positive and memorable experience for us!

Lilian Kong

Lilian Kong

  4.9   (11 reviews)
about 1 month ago
Excellent

We had a great experience working with lilian Kong , she is professional, responsive, and easy to deal with. she communicated clearly

Lilian Kong

Lilian Kong

  4.9   (11 reviews)
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