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Our reviews

  5  
175 reviewsacross 28 different locations, showing 12.
over 1 year ago
a TEAM that respects client confidentiality and discretion

We wish to record our appreciation with regards to yourselves for the sale of our house. You had a quiet relatable manner both to us as vendors, and to prospective purchasers. Your negotiation skills are second-to-none and you make a good team as mother and daughter, reflecting the experience and wisdom of Leila and the energy of Zoe-Lou, together with experienced negotiation skills and a non-judgmental approach, never discussing other vendors or passing opinion on prospective purchasers, which was something we valued. You are a TEAM that complements each other. Thank you for persevering with us and working towards quietly achieving the result we wanted. Ross & Jenny Collinson

Leila Morris

Leila Morris

  4.9   (96 reviews)
over 1 year ago
Exceeded my expectations, would not hesitate to recommend!!!

The team at Leila and Zoe-Lou Real Estate were great to deal with throughout the entire process. Leila provided reassurance with her many years of experience, when I was unsure which sale method to choose but Zoe-Lou in particular was a superstar. I spent a lot of time researching which agent to go with, and from the moment  Zoe-Lou visited to appraise our house I knew I was in safe hands. She was patient in the face of my endless questions while knowledgeable and confident about buyers expectations and wants, both from a technical perspective but also an emotional one. She was exceptionally hard working and her enthusiasm was infectious. Our interactions were always genuine and honest and we instantly created a rapport. A usually stressful process became a breeze and critically we got the price we wanted in a very challenging market. If you are considering engaging in their services, my advice is don't consider any more, just do it.

Leila Morris

Leila Morris

  4.9   (96 reviews)
over 1 year ago
Friendly, approachable and professional

It was a pleasure to list and sell my home with Zoe-Lou and Leila. Selling a home can be an emotional roller coaster, but Zoe-Lou and Leila always acted with empathy and compassion, taking time to understand and hear my feelings throughout the entire process. They showed genuine enthusiasm and care, and had wonderful negotiation skills ensuring myself and the purchaser were happy with the final result. They were incredibly communicative and promptly answered calls and emails. I can see why they have so many successful sales under their belts. I wouldn’t hesitate to highly recommend them if you are looking to buy or sell.

Leila Morris

Leila Morris

  4.9   (96 reviews)
over 1 year ago
Excellent, knowledgeable, experienced and dedicated, hard worker.

Cherry, was great to work with helping me through a very stressful process due to the poor market I had to sell in. Her diligence, knowledge, commitment and sheer hard work, got me the best sale for the times. She is super busy but always available. Cherry has a good sense of humor, market knowledge and kind heart. I am glad she was my agent and would recommend her every time.

Cherry Ning

Cherry Ning

  5   (227 reviews)
over 1 year ago
Awesome Cherry

We would like to take this opportunity to say thank you to Cherry for her amazing support and guidance in marketing and promoting our property for sale. Cherry has exceptional experience in marketing techniques to promote residential properties, speaks with charisma and has depth research information on property market. Cherry is approachable and worked tirelessly to support our family. She is continuing to stay in touch with us as we have sold . Thank you and you are the best in west.

Cherry Ning

Cherry Ning

  5   (227 reviews)
over 1 year ago
Warm, attentive, accommodating

From our first interaction it was an absolute pleasure dealing with Zoe Lou. We called after the Open Home closed but Zoe Lou generously offered to stay longer so we could view the home. We loved the house as soon as we saw it, but had never purchased through a tender process before. Zoe Lou helped us through the process and encouraged us to put our best “ no regrets “ offer forward. She was warm, helpful and attentive, respectful of the emotional decision that buying a home is, not pushy or transactional, a very far cry from some of the agents we have previously dealt with. Zoe Lou struck a wonderful balance behind truly understanding the needs and requirements of both the seller and the buyer and bringing those together towards a successful sale. Thank you Zoe Lou, we not hesitate to recommend you to anyone looking to buy or sell.

Leila Morris

Leila Morris

  4.9   (96 reviews)
over 1 year ago
Full satisfaction

Cherry is an exceptional agent. Her communication and commitment to the vendor is second to none. We have worked with Cherry for more than a decade and she has never let us down. Cherry is getting better with time in real estate.

Cherry Ning

Cherry Ning

  5   (227 reviews)
over 1 year ago
Top notch service

Cherry has done it again! This time with our childhood home. Always kept us well informed and always available to answer our questions. Thank you Cherry for guiding us through another nail biting process. It was an exciting auction and everyone pleased with the outcome. Many thanks Andrew

Cherry Ning

Cherry Ning

  5   (227 reviews)
almost 2 years ago
Great experience with cherry

Cherry is a very kind person and a professional sales. She is patient, detailed with everything. Has helped us sold two properties. Great experience will recommend her to anyone needs sale property.

Cherry Ning

Cherry Ning

  5   (227 reviews)
almost 2 years ago
18 Tracey Terrace

Cherry was a pleasure to work with, very professional and a hard worker, thanks Cherry.

Cherry Ning

Cherry Ning

  5   (227 reviews)
almost 2 years ago
Cherry's market knowledge, communication and professionalism are excellent.

Cherry has outstanding listening skills and always aims to keep the client happy and informed. She is great at explaining real estate and lawyer language in simple understandable everyday language. She goes out of her way to make things happen. Cherry is always positive and really does have the client's best interests at heart. Cherry is a trustworthy and exceptional person and agent. Many thanks, Cherry.

Cherry Ning

Cherry Ning

  5   (227 reviews)
almost 2 years ago
Excellent

Highly recommend Andrew Ma and his team to every one who need to sell and buy house in Auckland. His service was promt and proffessional. Andrew Ma and his team have been incredible and helpfull.

Andrew Ma

Andrew Ma

  5   (1 review)
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Barfoot & Thompson - West Harbour
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