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Our reviews

  4.9  
62 reviewsacross 21 different locations, showing 12.
Buyer review
Simply Amazing and wonderful
about 1 year ago
Simply Amazing and wonderful

I recently had the pleasure of working with Mark as our real estate agent, and I can confidently say that he is simply amazing! From the very beginning, Mark was incredibly informative and made the entire process smooth and stress-free. He was always quick to respond to our questions, providing us with clear and thorough answers that put our minds at ease. What truly stood out to me was his friendly and down-to-earth demeanor. Mark made us feel comfortable throughout our home-buying journey, and his approachable nature made it easy to communicate our needs and concerns. He is diligent and gets things done efficiently, ensuring that no detail was overlooked. I wholeheartedly recommend Mark to anyone looking to buy or sell a property. His expertise, responsiveness, and genuine care for his clients make him a standout agent in the real estate market. Thank you, Mark, for your outstanding service!

Mark Van Etten

Mark Van Etten

  5   (27 reviews)
Seller review
Delightful to work with
about 1 year ago
Delightful to work with

We found Promise to be very professional and helpful in all she did. We would definitely recommend her to anyone else looking to sell a property

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
A pleasant go-getter who gets things done.
over 1 year ago
A pleasant go-getter who gets things done.

Selecting an agent is never easy. Do you go by company or an individual agent? Or do you try and guess the market for your house and 'match' the agent to the likely buyer. Past transactions through Barfoot and Thompson in Auckland and their setting up in Tauranga made the first choice easy. Now which agent? Promise had really good client feedback, understood value of the media and obviously was an honest lady easy to communicate with. Thanks to her selling of our house has been far less stressful then it could have been in the current uncertain market. Leads the world on quick email & text responses and totally reliable in all respects. Thank you Promise. Our very best wishes to you and family

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
Outstanding Service from Promise
over 1 year ago
Outstanding Service from Promise

We couldn’t be happier with the exceptional service provided by Promise Royal in selling our home at auction. From start to finish, her warmth, professionalism, and outstanding communication made the entire process seamless and stress-free. She kept us informed every step of the way, always making sure we felt confident and supported. Her expertise and dedication truly set her apart, and we are beyond happy with the result she achieved.

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
Promise showed an excellent grasp of the market.
over 1 year ago
Promise showed an excellent grasp of the market.

Promise was extremely thorough and hardworking with a disciplined approach. Her communication was very good. Would I use her services again? The answer is an unequivocal Yes.

Promise Royal

Promise Royal

  4.9   (24 reviews)
Buyer review
friendly and informative
over 1 year ago
friendly and informative

friendly and informative

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
Professional and stress free process
over 1 year ago
Professional and stress free process

Our experience with Mark cannot simply be summed up in one paragraph. It has been the most stress free but yet exhilarating experience to sell our beloved 1st home through Barfoot and Thompson. From day one, Mark arrived prepared with all the documents and information about our property, the sales process and the benefits of selling through B&T (and we have not even signed with them yet). Throughout the process, he handled every question and query with professionalism and a human connection. His exceptional communication skills and over 20yr experience and knowledge in the industry answered every question in a way that we could understand. Mark has sold our home over the December festive season. Although this was during days that would have been very inconvenient for him, he never complained and remained extremely professional. We have no regrets in our choice of agents for the sale of our home. We highly recommend Mark Van Etten from Barfoot and Thompson.

Mark Van Etten

Mark Van Etten

  5   (27 reviews)
Buyer review
Awesome!!!
over 1 year ago
Awesome!!!

Leilani see us over few open homes around Tauranga and she always been clear, polite, respectful and friendly seeking our needs. When we've been unconditional she was really happy to see us finally settle and she always been ready and helpful with every our doubt and request. Thanks Leilani great job !!

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Seller review
Professional and easy to work with
over 1 year ago
Professional and easy to work with

We have no hesitation recommending Leilani for the sale of your home. She made the entire process easy and stress free for us. Communication was excellent at all times. You'll be in good hands.

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Seller review
Outstanding Agent - goes the extra mile
over 1 year ago
Outstanding Agent - goes the extra mile

Promise is an amazing real estate agent, friendly and knows her stuff. As an absentee landlord, after tenants left, Promise spent many hours arranging to get the unit ready for sale, including organizing painters, cleaners, gardeners and staging. Promise is exceptional in her enthusiasm and professionalism, it was an absolute pleasure working with her.

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
would work with Leilani again.
over 1 year ago
would work with Leilani again.

Leilani has been very helpful and keen to help whenever she can, enjoyed working with her and would use her again.

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Seller review
Eye for details
over 1 year ago
Eye for details

Promise was amazing in helping us sell our first home. The process ran smoothly and all of our questions were answered in a way that we could understand. Her communication skills, time management, and eye for detail helped our home sell at the right time in the right market. Thank you once again Promise!!

Promise Royal

Promise Royal

  4.9   (24 reviews)
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