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Our reviews

  4.9  
62 reviewsacross 21 different locations, showing 12.
Seller review
The best agent in the BOP!
8 months ago
The best agent in the BOP!

Promise has been amazing to deal with right from the beginning. She took the time to understand our needs as a vendor and was happy to accommodate changes when needed. Always available to answer any questions or queries we had and it made us feel comfortable throughout the entire process. So grateful for everything she has done for us and will definitely be recommending her to friends and family as the best agent to go to for selling their properties. Thank you Promise, we will absolutely be using you again in the future!

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
Exceptional Support and Dedication from Leilani
8 months ago
Exceptional Support and Dedication from Leilani

Selling my home while living overseas was a daunting prospect for me , but Leilani made it incredibly smooth. From the start, she handled everything with professionalism, patience, and genuine care. Even though the sale took longer than expected due to some issues with the house, Leilani never gave up — she was persistent and proactive every step of the way. She went above and beyond by personally following up with contractors, coordinating some repairs for me, and keeping me updated throughout the process. Her clear communication and reliability gave me real peace of mind, even from afar. Thanks to her hard work and determination, we achieved a sale everyone was happy with. I’m truly grateful for all her effort and highly recommend Leilani to anyone looking for an agent who genuinely looks after their clients — especially if you need someone you can trust to handle things while you’re away.

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Seller review
Made life easy
8 months ago
Made life easy

This was our first time selling a house, and after a few hiccups on our side we were worried it would be a nightmare. Leilani made it easy and stress free, walking us through each step and helping us get the outcome we wanted. I’m really pleased we found her! I would (and will!) recommend her to anyone.

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Buyer review
Amazing and very patient
8 months ago
Amazing and very patient

Leilani was amazing to work with for the purchase of my first House, very open, honest and patient in the end very pleased with the professionalism, and being amazing to work with.

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Buyer review
Outstanding
9 months ago
Outstanding

Simple how things should be

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
Excellent
10 months ago
Excellent

We really appreciate that Promise always followed through and got back to us promptly. No task was too big or small. There are no words to say how grateful we are for helping us accomplish the successful sale of our house. Thank you so much.

Promise Royal

Promise Royal

  4.9   (24 reviews)
Buyer review
Hannah Saad
12 months ago
Hannah Saad

We found Hannah to be courtious, Professional and knowledgeable. She is a good agent and I would not hesitate to call on her services again.

Hannah Sadd

Hannah Sadd

  4.6   (8 reviews)
Seller review
40 Richardson road sale
12 months ago
40 Richardson road sale

From day one, Promise has been incredible to deal with in managing the sale of my property. She went above and beyond, handling so much more than just the real estate side of things, and nothing was ever a problem for her. She was always so pleasant to deal with, communicated clearly and consistently, and knew exactly what needed to be done to get the house sold. I would highly recommend Promise to anyone looking for a reliable and professional real estate agent.

Promise Royal

Promise Royal

  4.9   (24 reviews)
Buyer review
The agent was approachable, friendly, and had great communication.
12 months ago
The agent was approachable, friendly, and had great communication.

Promise marketed the house well, she was friendly and always greeted you with a smile. She was great with communication and was always available to answer questions. She made the processes of signing up for auction simple and easy.

Promise Royal

Promise Royal

  4.9   (24 reviews)
Seller review
Kept driving it forward for me!!
about 1 year ago
Kept driving it forward for me!!

From day 1, Leilani has been both positive and professional, helping drive the property sale forward, even in a slow market, and a unique property to go with it. Always communicated at all the right times, and I don't think i had to chase for anything. Thanks Leilani, you did a really great job!

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Buyer review
Friendly and helpful
about 1 year ago
Friendly and helpful

Leilani is a friendly helpful agent who is great at clear, honest and timely communication. Thanks for a great purchasing experience.

Leilani Douglas

Leilani Douglas

  4.9   (18 reviews)
Seller review
Mark Van Etten
about 1 year ago
Mark Van Etten

Mark took over the selling our property at 97 Ohauiti rd Tauranga. Nothing was to much for Mark. We came to a great result after mark redone the sales and perchase aggrement which suited buyer and seller. Contract became Unconditional. We would have no hesitation in recommening for future endevors going forward and have no hesitation in giving him a stamp of approval. Regards Nickey and Jo.

Mark Van Etten

Mark Van Etten

  5   (27 reviews)
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