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Our reviews

  5  
927 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: responsive, reliable, dedicated, friendly, supportive, local expert, clear communication.
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Buyer review
Super patient and professional agent!!!
10 months ago
Super patient and professional agent!!!

We are incredibly grateful to Yinyin for her professionalism, patience and genuine care throughout our home-buying journey. God knows how hard it is to choose a house, especially for clients like us who fly in from elsewhere to buy a property in Auckland. We are unfamiliar with the area and have no local experience, so it's extremely difficult. Then Yin came along and made all the difference. She has a strong professional background, was always able to quickly determine whether our pre-prepared list of properties really met our needs, and had great patience in responding to our various impromptu decisions. She is also a kind friend who provided us with comfort when we were exhausted and overwhelmed. From east to west and north to south, Yin took great pains to show us all kinds of properties and learn about the characteristics of each district. At the last minute, she helped us buy the house we wanted in the East End. We are truly grateful to her and would like to wish her every success as an agent!

Yin Yin

Yin Yin

  5   (64 reviews)
Seller review
Stop looking, this is the agent you have been looking for!
10 months ago
Stop looking, this is the agent you have been looking for!

I had the pleasure of working with Neil O'Gorman to sell my property, and I couldn’t be more impressed with the exceptional service provided. From start to finish, he demonstrated outstanding communication skills, keeping me informed and confident throughout the entire process. What truly sets Neil O'Gorman apart is the dedication to going above and beyond to achieve the best possible outcome. With solid industry experience and a deep understanding of the market, he provided insightful advice that helped both myself and the buyer make informed decisions. If you're looking for a reliable, knowledgeable, and proactive real estate professional who genuinely cares about delivering results, stop looking, you have found the right agent, I highly recommend Neil O'Gorman. You’ll be in excellent hands.

Neil O'Gorman

Neil O'Gorman

  5   (20 reviews)
Seller review
Outstanding from Day One!
10 months ago
Outstanding from Day One!

Yin Yin and Helen Fu were absolutely amazing throughout the entire selling process of my home at 126 Killybegs Drive. From day one, they provided hands-on support — guiding me through renovations, staging, marketing, and the overall strategy. Their attention to detail, clear communication, and genuine care gave me full confidence every step of the way. Thanks to their hard work and expertise, we sold at auction in just 3 weeks with a fantastic result! I’m incredibly grateful to have had Yin Yin and Helen on my side. Highly recommend to anyone wanting a professional, efficient, and dedicated real estate team.

Yin Yin

Yin Yin

  5   (64 reviews)
Buyer review
Was nice on the whole process
10 months ago
Was nice on the whole process

Nice and friendly, working hard and good attitude. Help me alot...

Lili Ma

Lili Ma

  5   (80 reviews)
Buyer review
The best real estate agent
10 months ago
The best real estate agent

Lili Ma is super professional and she gave me so many useful information during this experience. Good result at the end and I strongly recommend Lili to you all. Best experience.

Lili Ma

Lili Ma

  5   (80 reviews)
Seller review
Awesome sale
10 months ago
Awesome sale

Great communication Great experience

Misty Goodgame

Misty Goodgame

  5   (7 reviews)
Seller review
very result driven agent!
10 months ago
very result driven agent!

Winnie works so hard on getting us a good deal, she offered multiple options that would all benefit us, we are very happy with the final selling price

Winnie Han

Winnie Han

  5   (59 reviews)
Seller review
Choosing Raelene and Colin was the best decision we could have made!
10 months ago
Choosing Raelene and Colin was the best decision we could have made!

Raelene and her team instilled confidence and trust with us from the first day, as her knowledge and professionalism was obvious. They maintained calm, brought clarity and retained enthusiasm when we sometimes lost hope or things got challenging. With solid advice and constructive feedback, they guided us through the stress and emotions of selling our house, taking care of us in leaving behind memories, but pushing us that wee bit when needed, to remember our future. Thank you, Raelene and Colin, you have become friends, not just our agents.

Raelene McMurtrie

Raelene McMurtrie

  5   (45 reviews)
Seller review
Guided us with ease through the entire process of selling.
10 months ago
Guided us with ease through the entire process of selling.

Raelene communicated well throughout our sales journey and was easily contactable and willing to answer any questions that we had. Our experience with both Raelene and Colin was faultless and a reflection of their professionalism in their field. Would highly recommend to any prospective vendors.

Raelene McMurtrie

Raelene McMurtrie

  5   (45 reviews)
Seller review
Great experience throughout with Alina from the Browns Bay Branch
10 months ago
Great experience throughout with Alina from the Browns Bay Branch

We had an excellent experience working with Alina and her team Tiffany from Barfoot & Thompson (Browns Bay branch) on the recent sale of our property, and the purchase of a new property. From start to finish, they demonstrated outstanding professionalism, deep market knowledge, and a calm, reassuring presence throughout the process. Alina was proactive, responsive, and always available to answer questions or provide guidance. She kept us informed at every step and offered well-considered advice that helped us make confident decisions. We especially appreciated her vast experience and knowledge, attention to detail and clear communication, which made the process smooth and stress-free. Thanks to her experience and efforts, we achieved a great result and felt well-supported the entire way. We highly recommend Alina to anyone looking to buy or sell in the area — you’ll be in very good hands.

Alina Yang

Alina Yang

  5   (27 reviews)
Seller review
Exceptional Service from Yin Yin and Helen Fu
10 months ago
Exceptional Service from Yin Yin and Helen Fu

We recently sold our property at 36 Gold Street, Albany with Yin Yin and Helen Fu, and we couldn’t be happier with the outcome. From start to finish, they guided us with a clear and effective strategy, showing great professionalism, care, and communication throughout the entire process. Even though we had already relocated to Australia, they made everything smooth and stress-free, going above and beyond to ensure a successful sale. We’re truly grateful for their expertise and dedication — highly recommend them to anyone looking to sell!

Yin Yin

Yin Yin

  5   (64 reviews)
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Barfoot & Thompson - Browns Bay
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