Throughout the process of selling our property we were well informed and rather than look for feedback, it was communicated on a regular basis. Ideas on ways forward were well discussed and the input from Richard and the team was informed and added value. Our ideas and expectations were well accepted and modified into the overall strategy. Having a small and effective team was a better process than dealing with one agent. Market knowledge, professionalism and a regular communication from a range of angles made a refreshing experience.

Working with Kristina Emson on the marketing and sale of my flat was an exceptionally positive experience from start to finish. Kristina approached the entire process with professionalism, energy, and a clear understanding of both the local market and my personal needs. What stood out most was her genuine commitment; she didn’t just list the property; she championed it. Kristina communicated clearly at every step, ensuring I was informed, prepared, and confident in each decision. Her marketing strategy was thoughtful and effective, presenting the flat in a way that highlighted its strengths and maximised interest. Throughout the process, Kristina demonstrated integrity, reliability, and a level of care that went well beyond expectation. She balanced honest advice with an unwavering focus on achieving the best possible outcome. The result was a smooth, stress-free sale, handled efficiently, confidently, and with genuine pride in her work. I would not hesitate to recommend Kristina Emson to anyone looking for an agent who is hardworking, trustworthy, and exceptionally skilled. She made the entire experience straightforward and rewarding, and I am deeply appreciative of her dedication and professionalism.

We want to express our sincere appreciation to Richard and his team for the professional way they went about the selling of our house. Richard was forever positive that the right buyer would come along and buy our house. Communication was excellent right from the start and the whole way through. Richard always went above and beyond our expectations. A big "thank you" to both Hugo and Jono for the time and effort they put into running Open Homes and the excellent feedback they gave for each one. We are so pleased we chose Lugton's and more so that it was Richard and his team that we put our trust in.

The team were very professional throughout. From first contact all the way through to offers and that final notification of being unconditional. They worked hard in the background to continue to bring quality serious buyers through our home. Would highly recommend them for anyone looking in the Hamilton area.

Hugo and the team were absolutely amazing! They went above and beyond and kept us in the loop of progress. Really appreciate the whole team, very friendly and easy to work with.

We are absolutely blown away with Kristina, Blair and the team. I have to be honest, selling our beloved home made me very nervous, but this team had everything in control. Precise organisation right from the beginning, we are thankful for the wonderful attention to detail, and the open and quick communication with all, has been nothing but comfortable and made this journey of ours incredibly smooth. It has been a pleasure to work with you all. We have nothing but great things to say, and we will continue to share our experience with others. You are an amazing team, who work extremely well together. Thank you all, for making this bitter sweet moment of ours come to fruition. Thankful beyond words. Aa maatou mihi nui, Thompson Whaanau x

We didn't get the privilege to meet Blair in person, as his Team were so amazing, that they Sold our house in 5 days. Each one of his Team went above and beyond to pull this off. A huge Thank You to Kristina, Kiah & Johnny. You guys are the Best...

We couldn’t be happier with the experience of selling our home with Jono. From start to finish, the process was incredibly smooth and stress-free. Jono brought the right buyer directly, meaning our home was sold off-market without the need for open homes, which we truly appreciated. What impressed us most was Jono’s genuine understanding of both the seller’s and buyer’s needs. He handled the negotiation with care, professionalism, and confidence, ensuring everyone felt satisfied with the outcome. We felt supported and well looked after every step of the way. We are extremely grateful and would highly recommend Jono to anyone looking to sell their property.

Blair and Kristina were exceptional to work with from start to finish. Their communication was clear, timely and they went above and beyond to make the whole process stress free. Their market knowledge was spot on, their advice was honest which gave us complete confidence at every step. We were kept informed throughout and achieved a fantastic result. We couldn’t be happier with the outcome and would recommend Blair and Kristina without hesitation to anyone looking for a top tier real estate team.

Was a pleasure to work with Melissa again. She is always very responsive and kept us well informed throughout the process. Melissa understood our needs as a family extremely well in both the selling and buying process. She understood what we needed to achieve from the sale and thought laterally to make a deal happen.

We had a fantastic experience working with Melissa. She was incredibly professional from start to finish, always attentive to our needs, and consistently went the extra mile to make sure we felt supported. Her trustworthy guidance made the whole process so much easier, and she truly became an integral part of helping us secure our the property. We’re grateful for her dedication and would happily recommend her to anyone looking for a great real estate agent.

Melissa was recommended to us as an experienced agent and we were very pleased to have her alongside during the process of selling our house. She took the time to understand our hopes and expectations along the way and always communicated in a timely and professional manner. We also felt that she offered the same respect and courtesy to those who viewed and ultimately submitted an offer on our house. These things were important as we wanted the process for us to be as much about the selling of a family home as a business transaction.