We recently sold our investment property with Richard Hartles from Lugtons and couldn't have been happier with the experience. The property was vacant, and while we had staged it and done everything we could to present it well, we were selling in what felt like a fairly average market. Having Richard alongside us made a real difference. He provided sound advice from the beginning, put together a clear and effective plan, and guided us through the process with confidence and professionalism. What stood out most was Richard's communication. He kept us well informed every step of the way, provided timely feedback, and was always available to answer questions and offer guidance. We genuinely felt that he was invested in achieving the best possible outcome for us. Selling an investment property can be challenging, but Richard made the process straightforward and stress-free. We really valued his expertise, honesty, and partnership, and would have no hesitation recommending him to anyone looking to sell their property.

I first met Richie five years ago when he visited my home to complete an appraisal and discuss my options. I was very impressed by the professionalism, friendly manner and honesty shown. I felt comfortable and did not feel pressured. This made my decision that when I was ready to sell my home, Richie and the team would be my first choice. Five years later, I listed my home with Richie, Hugo and their team. From start to finish the process was seamless. Their communication, attention to detail and well-executed marketing campaign gave me complete confidence and resulted in a successful sale of my home. I would not hesitate to recommend Richie, Hugo and their team to anyone looking to sell their home. They truly delivered on both service and results.

The team were all over it from the get go. They spend the time to understand the small details that matter. Would recommend!

A great team to work with—kind, respectful, and excellent communicators. They made everything flow smoothly. Highly recommended.

Understanding but sould have communicated the process of sale as it was my first time.

Blair is always good to deal with

Rich was such a great agent. We had a few issues with a previous agent from another agency, and when we approached Rich and asked him to take on the listing, he stepped up in every way. Communication was perfect, we felt like we were always informed of what was going on and always in a timely manner. When knew the house was in a safe pair of hands with the team for open homes, he listened and took on board what we thought were the best selling features. If you are looking for an agent to sell your home, I would 1000% reccommend Rich and his team.

We felt so confident selling with Kristina and the team. Their communication was outstanding, they were completely transparent, gave us advice, and really valued the outcome we were wanting. I would recommend Kristina and the team 1000 times over. People tend to assume that selling a house can be very stressful, but I felt at ease during the whole process!

From the beginning Blair and the team have been such a knowledgable team with such professionalism. We felt very looked after. The marketing was impressive and the regular communication keep us well informed. The end result was great with appreciated negoyiation and support. I would highly recommend this team and would use them again.

We have sold many properties over our life. Richard and his team were by far the most professional of all of all the real estate agents we have used. His service and communication were excellent and he always on time which shows he respected and valued our time as well. Would definitely recommend to others.

We had a fantastic experience working with Team Blair Pointon! From start to finish they were professional, supportive, and incredibly easy to deal with. Communication was excellent throughout the whole process and we always felt well informed about what was happening. Kristina in particular was outstanding — knowledgeable, approachable, and genuinely committed to getting the best result. She went above and beyond to make the process smooth and stress-free. The whole team worked together seamlessly and it really showed. We couldn’t have asked for a better experience and would absolutely recommend Kristina and Team Blair Pointon to anyone buying or selling.

Outstanding Professionalism and respect shown by all towards us. Rapid response by the team, excellent communication by all especially after each open home or visits. Clear communication to any questions. 110% effort and amazing outcome of our much loved family home so full of wonderful memories